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Floor Manager
Kellari Hospitality Group
Floor Manager
Kellari Hospitality Group
Part Time
Full Time
4
Years
Experience
To be discussed
Floor Manager
Kellari Hospitality Group
Part Time
Full Time
4
Years
Experience
To be discussed
Skills
Inventory Management
Training Experience
Staff Scheduling
Advanced Knowledge of Wines
Advanced Beers/Spirits Knowledge
Fine Dining Experience
+10
Description
We are currently seeking experienced floor managers for our Upper West Side Italian concept.
Duties and Supporting Responsibilities include:
Inspire to create, grow, and maintain a team that is energetic with a “yield to guests” focus and respectful attitude among colleagues
“Lead by example” mentality with excellent leadership qualities, a polished floor presence, professional demeanor and appearance
Lead authority on floor regarding service quality and ensure the highest levels of organization are maintained in the dining room and bar at all times, without exception
Train and lead your team to provide the highest quality service to guests at all times
Instill and maintain integrity of service, touch tables while on floor to solicit feedback and to proactively address any potential negative experiences
Demonstrate and uphold our Mission Statement, promote Kellari's culture, always positively representing the Company
Promote positive public/employee relations at all times, adhering to best practices as listed in our Handbook, and compliance with NYC regulations
Assist with departmental attendance, staff warnings, suspensions and terminations in conjunction with Supervisor and Director of Human Resources
Perform other job related activities as required or assigned by Supervisor
Minimum 3 years NYC Management Experience in high volume, fine dining restaurants
Proficiency in Microsoft Office, Aloha, Open Table and multi-line phone systems
A passion for local, organic, sustainable and responsibly sourced food and wine
Able to work independently and make the right decisions for the business
Able to stand for a 10-12 hour shift and may be required to lift up to 30lbs. occasionally
Available to work late nights, holidays and long days as necessary
3-5 years prior FOH managing experience in a high volume establishment
Experience in various capacities of restaurant staff strongly preferred
Duties and Supporting Responsibilities include:
Inspire to create, grow, and maintain a team that is energetic with a “yield to guests” focus and respectful attitude among colleagues
“Lead by example” mentality with excellent leadership qualities, a polished floor presence, professional demeanor and appearance
Lead authority on floor regarding service quality and ensure the highest levels of organization are maintained in the dining room and bar at all times, without exception
Train and lead your team to provide the highest quality service to guests at all times
Instill and maintain integrity of service, touch tables while on floor to solicit feedback and to proactively address any potential negative experiences
Demonstrate and uphold our Mission Statement, promote Kellari's culture, always positively representing the Company
Promote positive public/employee relations at all times, adhering to best practices as listed in our Handbook, and compliance with NYC regulations
Assist with departmental attendance, staff warnings, suspensions and terminations in conjunction with Supervisor and Director of Human Resources
Perform other job related activities as required or assigned by Supervisor
Minimum 3 years NYC Management Experience in high volume, fine dining restaurants
Proficiency in Microsoft Office, Aloha, Open Table and multi-line phone systems
A passion for local, organic, sustainable and responsibly sourced food and wine
Able to work independently and make the right decisions for the business
Able to stand for a 10-12 hour shift and may be required to lift up to 30lbs. occasionally
Available to work late nights, holidays and long days as necessary
3-5 years prior FOH managing experience in a high volume establishment
Experience in various capacities of restaurant staff strongly preferred
We are currently seeking experienced floor managers for our Upper West Side Italian concept.
Duties and Supporting Responsibilities include:
Inspire to create, grow, and maintain a team that is energetic with a “yield to guests” focus and respectful attitude among colleagues
“Lead by example” mentality with excellent leadership qualities, a polished floor presence, professional demeanor and appearance
Lead authority on floor regarding service quality and ensure the highest levels of organization are maintained in the dining room and bar at all times, without exception
Train and lead your team to provide the highest quality service to guests at all times
Instill and maintain integrity of service, touch tables while on floor to solicit feedback and to proactively address any potential negative experiences
Demonstrate and uphold our Mission Statement, promote Kellari's culture, always positively representing the Company
Promote positive public/employee relations at all times, adhering to best practices as listed in our Handbook, and compliance with NYC regulations
Assist with departmental attendance, staff warnings, suspensions and terminations in conjunction with Supervisor and Director of Human Resources
Perform other job related activities as required or assigned by Supervisor
Minimum 3 years NYC Management Experience in high volume, fine dining restaurants
Proficiency in Microsoft Office, Aloha, Open Table and multi-line phone systems
A passion for local, organic, sustainable and responsibly sourced food and wine
Able to work independently and make the right decisions for the business
Able to stand for a 10-12 hour shift and may be required to lift up to 30lbs. occasionally
Available to work late nights, holidays and long days as necessary
3-5 years prior FOH managing experience in a high volume establishment
Experience in various capacities of restaurant staff strongly preferred
Duties and Supporting Responsibilities include:
Inspire to create, grow, and maintain a team that is energetic with a “yield to guests” focus and respectful attitude among colleagues
“Lead by example” mentality with excellent leadership qualities, a polished floor presence, professional demeanor and appearance
Lead authority on floor regarding service quality and ensure the highest levels of organization are maintained in the dining room and bar at all times, without exception
Train and lead your team to provide the highest quality service to guests at all times
Instill and maintain integrity of service, touch tables while on floor to solicit feedback and to proactively address any potential negative experiences
Demonstrate and uphold our Mission Statement, promote Kellari's culture, always positively representing the Company
Promote positive public/employee relations at all times, adhering to best practices as listed in our Handbook, and compliance with NYC regulations
Assist with departmental attendance, staff warnings, suspensions and terminations in conjunction with Supervisor and Director of Human Resources
Perform other job related activities as required or assigned by Supervisor
Minimum 3 years NYC Management Experience in high volume, fine dining restaurants
Proficiency in Microsoft Office, Aloha, Open Table and multi-line phone systems
A passion for local, organic, sustainable and responsibly sourced food and wine
Able to work independently and make the right decisions for the business
Able to stand for a 10-12 hour shift and may be required to lift up to 30lbs. occasionally
Available to work late nights, holidays and long days as necessary
3-5 years prior FOH managing experience in a high volume establishment
Experience in various capacities of restaurant staff strongly preferred
Floor Manager
Part Time
Full Time
4
Years
Experience
To be discussed
Skills
Inventory Management
Training Experience
Staff Scheduling
Advanced Knowledge of Wines
Advanced Beers/Spirits Knowledge
Fine Dining Experience
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19 W 44th St, New York, NY 10036, USA