Company Overview

KERB is a business that powers other businesses. We focus on the incubation and growth of innovative, independent food businesses. We run brilliant street food markets, workshops, consultancy, bars, a food hall in Central London and have developed a growing, successful corporate catering company, KERB Events Limited.

We are a food-obsessed and people-first company who believes that everyone with a bit of spark should have the opportunity to ignite it. Be it food entrepreneurs or team members, our mission is to create opportunity and joy through great food, from the KERB up.

Role Overview

As a Host at Seven Dials Market, you'll be at the heart of providing exceptional hospitality, making sure our guests have an amazing time with top-notch service. You'll also spend your time on the floor engaging in conversation with our guests, taking drink orders, spreading great vibes, and creating unforgettable experiences. You'll work closely with our supportive and people centric management and supervisory team to keep everything running smoothly in both the front and back of the house areas. If you’d like to be part of a dynamic, hard-working but people-centric team, a role as a Host at Seven Dials Market by KERB could be for you!

What you’ll be doing

• Maintaining an excellent understanding of the food and beverage offering at SDM and making recommendations to guests based on their preferences

• Providing exceptional hospitality and maintaining strong communication skills with Traders and colleagues

• Handling Reservation administration on Seven Rooms as required

• Supporting the Floor Manager in ensuring that customer flow in and out of the venue is as smooth as possible

• Working closely alongside  all teams within the market to deliver fantastic events and service, including bar and floor teams, Traders and external stakeholders. 

• Seat and assist customers with various requests, queries, complaints/issues and escalate to line manager when necessary

• Taking direction from senior members of the team, but also using your initiative to work independently and maintain a calm and professional approach in a busy environment

What you’ll bring to KERB

• Previous experience of working in a customer facing role with a strong focus on guest / customer experience and service, Ideally in a high-volume environment but this isn’t essential!

• A passion for ‘Exceptional Hospitality’ and facilitating great guest experiences

• A willingness to rolling up your sleeves and pitch in from time to time on non-designated areas of the business - particularly on site

Our Interview Process

* This is the general interview process we follow but this may be subject to change dependent on varying circumstances, role and seniority level.

• Apply with your CV

• If shortlisted, initial call with the Recruitment & Staffing Manager to discuss your experience, the role in more detail and answer any initial questions you may have

• Trial Shift (Approx 2hrs) - Spend some time at Seven Dials Market meeting the team and experience some aspects of the role

• Outcome - Feedback and if successful, job offer

As a Disability Confident Committed employer, we encourage all applicants to feel comfortable reaching out to our People Team for any accommodations or reasonable adjustments needed during the recruitment process. Your accessibility and comfort are of the utmost importance to us, and we are committed to supporting your experience with us.

What you’ll get by joining KERB

• Generous F&B discount across KERB food and drinks

• CODE app membership

• Access to Employee Assistance Program (Hospitality Action)

• Perks at Work discounts

• 28 days holiday pro rata (including bank holidays) 

• London Living Wage and Disability Confident Committed employer

• A Best Companies accredited employer

Diversity & Inclusion

As part of our values, we are dedicated to fostering a culture of inclusivity at KERB. We actively celebrate our teams’ different abilities, sexual orientation, race, ethnicity, faith, and gender. Everyone, from any background, is welcome and supported in their development at all stages in their journey with us. Applicants are encouraged to share with our People Team any accommodations or reasonable adjustments required during the recruitment process.

Company Overview

KERB is a business that powers other businesses. We focus on the incubation and growth of innovative, independent food businesses. We run brilliant street food markets, workshops, consultancy, bars, a food hall in Central London and have developed a growing, successful corporate catering company, KERB Events Limited.

We are a food-obsessed and people-first company who believes that everyone with a bit of spark should have the opportunity to ignite it. Be it food entrepreneurs or team members, our mission is to create opportunity and joy through great food, from the KERB up.

Role Overview

As a Host at Seven Dials Market, you'll be at the heart of providing exceptional hospitality, making sure our guests have an amazing time with top-notch service. You'll also spend your time on the floor engaging in conversation with our guests, taking drink orders, spreading great vibes, and creating unforgettable experiences. You'll work closely with our supportive and people centric management and supervisory team to keep everything running smoothly in both the front and back of the house areas. If you’d like to be part of a dynamic, hard-working but people-centric team, a role as a Host at Seven Dials Market by KERB could be for you!

What you’ll be doing

• Maintaining an excellent understanding of the food and beverage offering at SDM and making recommendations to guests based on their preferences

• Providing exceptional hospitality and maintaining strong communication skills with Traders and colleagues

• Handling Reservation administration on Seven Rooms as required

• Supporting the Floor Manager in ensuring that customer flow in and out of the venue is as smooth as possible

• Working closely alongside  all teams within the market to deliver fantastic events and service, including bar and floor teams, Traders and external stakeholders. 

• Seat and assist customers with various requests, queries, complaints/issues and escalate to line manager when necessary

• Taking direction from senior members of the team, but also using your initiative to work independently and maintain a calm and professional approach in a busy environment

What you’ll bring to KERB

• Previous experience of working in a customer facing role with a strong focus on guest / customer experience and service, Ideally in a high-volume environment but this isn’t essential!

• A passion for ‘Exceptional Hospitality’ and facilitating great guest experiences

• A willingness to rolling up your sleeves and pitch in from time to time on non-designated areas of the business - particularly on site

Our Interview Process

* This is the general interview process we follow but this may be subject to change dependent on varying circumstances, role and seniority level.

• Apply with your CV

• If shortlisted, initial call with the Recruitment & Staffing Manager to discuss your experience, the role in more detail and answer any initial questions you may have

• Trial Shift (Approx 2hrs) - Spend some time at Seven Dials Market meeting the team and experience some aspects of the role

• Outcome - Feedback and if successful, job offer

As a Disability Confident Committed employer, we encourage all applicants to feel comfortable reaching out to our People Team for any accommodations or reasonable adjustments needed during the recruitment process. Your accessibility and comfort are of the utmost importance to us, and we are committed to supporting your experience with us.

What you’ll get by joining KERB

• Generous F&B discount across KERB food and drinks

• CODE app membership

• Access to Employee Assistance Program (Hospitality Action)

• Perks at Work discounts

• 28 days holiday pro rata (including bank holidays) 

• London Living Wage and Disability Confident Committed employer

• A Best Companies accredited employer

Diversity & Inclusion

As part of our values, we are dedicated to fostering a culture of inclusivity at KERB. We actively celebrate our teams’ different abilities, sexual orientation, race, ethnicity, faith, and gender. Everyone, from any background, is welcome and supported in their development at all stages in their journey with us. Applicants are encouraged to share with our People Team any accommodations or reasonable adjustments required during the recruitment process.