MORE ABOUT THE ROLE

KFC are on the lookout for a brilliant  Talent Acquisition Partner (and real-life fried chicken connoisseur!) to join our People & Culture team. The job title is one thing but what we’re really after is a true KFC brand ambassador. We want someone who is a true fan of the brand, a dynamic, enthusiastic people person who always has their finger on the pulse of what great talent looks like and can quickly get to grips with the culture that fuels our results.

You’ll be reporting to our Senior Talent Acquisition Partner who has a big vision to build a team that becomes a hothouse for talent acquisition and development at KFC, ultimately making KFC a top employer of choice.

This is an unbelievable role…you will be empowered to bring your personal vision to shape the future of talent at KFC with exposure to all areas of the business and our best leaders. You may join us as Talent Acquisition Partner today but you are waiting to unlock your own secret recipe of success to become a future leader tomorrow.

You will create and drive the recruitment and resourcing plan for our operations, engaging with key senior leaders throughout the journey. You will have a passion for building our employer brand using your innate curiosity to think through the full candidate experience. How we build KFC as a progressive employer of choice will also be top of mind for you so you will have a point of view on how we incorporate our diversity, inclusion and wellbeing strategies into the journey for new talent. We are a people business that happens to sell chicken and chips so being in tune with what it takes to help new starters grow and develop will always be important to you.

You will be leading our brand-new franchise talent hub, recruiting new talent for both our one system (950 plus restaurants!) as well as chicken HQ (what we like to call our Restaurant Support Centre). This is something new to us and we are very excited to be able to support our franchisees with someone who is a true recruitment expert that will bring consistency and future talent in to KFC.

You will be engaging with all levels within the business, so an adaptable, approachable communication style is key. This role could expand in to having a team once our franchisees see the fantastic results we will deliver.

KEY SKILL SET INCLUDES:

• A proven expert in recruitment and leading-edge practices;
• A proven people grower, having managed at least 1 direct report with a passion for coaching and unlocking the best in your team;
• An understanding of brands and branding and how to connect this to building a progressive employer brand experience;
• Excellent operational knowledge of all aspects of recruitment and progressive recruitment methods, systems and processes;
• Proven track record of delivering a consistent recruitment experience end to end for both candidate and hiring manager;
• Understanding of the hospitality culture, dynamics and challenges;
• An understanding of diversity and how this impacts and links with recruitment
• Knowledge of up to date employment legislation;
• Strong project management skills with the ability to manage a number of open roles concurrently and work at pace;
• Social media savvy - using a range of innovative approaches to recruit talent into key business areas, reducing reliance on recruitment agencies;
• Professional approach to all situations ensuring the candidate experience is managed at all times;
• Adept at working with recruitment systems & technology - previous experience of working with ATS & CRM systems to recruit talent into key business areas;
• Excellent written and spoken communication skills
• Strong Commercial acumen

LEADERSHIP BEHAVIOURS:

We look for leaders in our business at all levels who embody 3 key attributes: Smart, Heart & Courage

• SMART: Leaders who… foster innovation, set a clear vision, communicate powerfully with all stakeholders and drive action;
• HEART: Leaders who develop & coach people around them; know themselves, care hard about others and have fun recognising others for their efforts;
• COURAGE: Leaders who have a growth mindset, make bold decisions with conviction; collaborate authentically and challenge their own thinking.

WHAT YOU’LL DO:

• Build  KFC Talent to be a centre of excellence for talent acquisition and progressive employer brand building continually challenging our thinking and building a culture of curiosity and continuous improvement with your team;
• Be able to engage with impact and influence at the highest leadership levels including senior leaders team and franchise owners.
• Motivate your direct reports to deliver to the highest standards and build a culture of continuous learning and improvement;
• Design a talent acquisition programme for KFC that is brand-led and incorporates the most progressive talent acquisition practices;
• Collaborate to develop ideas that build “peak” memorable brand moments into the candidate journey building fans of our brand and culture with every interaction;
• Be a brand ambassador for KFC actively promoting the business as an employer of choice at all times by embodying our values and culture;
• Stay connected to broader business strategy and performance across functions;
• Immerse yourself in KFC’s culture, developing a strong instinct for the brand, top talent and the leadership behaviours required to succeed at KFC;
• Be the subject matter expert for hiring managers, taking full and accurate job briefs and meeting recruitment service level agreements at every stage of the recruitment process;
• Actively assist hiring managers with telephone interviewing and other selection processes ;
• Build strong relationships with all candidates during the recruitment process ;
• Build and maintain high quality effective relationships with People & Culture Partner, managers and agencies;
• Proactively search and identify suitable candidates from both internal and external sources in a timely fashion, keeping hiring managers informed at all stages of the recruitment process;
• Collaborate to create engaging advertising copy for Internal /External Website with help of communications team or agencies;
• Liaise with hiring managers, discussing relevant candidates and recommending which candidates to invite to selection stages;
• Ensuring Hiring Managers are set up and trained with access to applicant tracking system to log on and review candidates for their positions;
• Ensure interviews are set up speedily and effectively with all necessary documentation to ensure legally compliant;
• Attain and relay interview feedback to all candidates throughout the selection process;
• Manage offer process, ensuring all administration is completed and candidates are kept warm during notice periods;
• Take a creative and proactive approach with ‘hard fill’s – adapting resourcing style as required;
• Producing regular management information to report on recruitment/resourcing activity and performance;
• Management of careers site (soon to be launched);
• Measure effectiveness of all media sources used in resourcing;

WHAT WE’D LOVE FROM YOU

EXPERIENCE

• Being qualified to degree level or above is not a requirement, it is essential to have significant experience in recruitment
• Ideally several years of experience in recruitment
• Experience in a generalist retail recruitment environment, with focus on head office roles would be beneficial;
• A proven track record for transforming the talent acquisition candidate journey;

What we can offer you...

REWARD, PROGRESSION AND LOTS OF RECOGNITION

A career with KFC offers much more than just fantastic earning potential. We reward achievement with amazing incentives and benefits, including;

• We can offer flexibility – our RSC is in Woking.
• Fry-YAY – Finish up at 1pm every Friday (All year round)
• Company and performance related bonus
• Generous pension with up to 11% company contribution
• Private healthcare with the option to increase to include family cover
• Annual holiday allowance starts at 25 days with the option to buy or sell up to 5 extra days per year
• After 5 years’ service, annual holiday allowance increases to 30 days
• Study support may be available for job-related qualifications
• Competitive parental leave and flexible return to work options
• Flexible and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts.
• Opportunity to flex your benefits to create a Wellbeing Fund you can use throughout the year

KFC can be a sociable company if that’s your thing, and we strive to incorporate our company value of fun whenever we can from payday drinks to weekly sports clubs; there's extensive wellness and mental health support with Sanctus Training and yoga classes so you can choose how little or how much you get involved.

MORE ABOUT THE ROLE

KFC are on the lookout for a brilliant  Talent Acquisition Partner (and real-life fried chicken connoisseur!) to join our People & Culture team. The job title is one thing but what we’re really after is a true KFC brand ambassador. We want someone who is a true fan of the brand, a dynamic, enthusiastic people person who always has their finger on the pulse of what great talent looks like and can quickly get to grips with the culture that fuels our results.

You’ll be reporting to our Senior Talent Acquisition Partner who has a big vision to build a team that becomes a hothouse for talent acquisition and development at KFC, ultimately making KFC a top employer of choice.

This is an unbelievable role…you will be empowered to bring your personal vision to shape the future of talent at KFC with exposure to all areas of the business and our best leaders. You may join us as Talent Acquisition Partner today but you are waiting to unlock your own secret recipe of success to become a future leader tomorrow.

You will create and drive the recruitment and resourcing plan for our operations, engaging with key senior leaders throughout the journey. You will have a passion for building our employer brand using your innate curiosity to think through the full candidate experience. How we build KFC as a progressive employer of choice will also be top of mind for you so you will have a point of view on how we incorporate our diversity, inclusion and wellbeing strategies into the journey for new talent. We are a people business that happens to sell chicken and chips so being in tune with what it takes to help new starters grow and develop will always be important to you.

You will be leading our brand-new franchise talent hub, recruiting new talent for both our one system (950 plus restaurants!) as well as chicken HQ (what we like to call our Restaurant Support Centre). This is something new to us and we are very excited to be able to support our franchisees with someone who is a true recruitment expert that will bring consistency and future talent in to KFC.

You will be engaging with all levels within the business, so an adaptable, approachable communication style is key. This role could expand in to having a team once our franchisees see the fantastic results we will deliver.

KEY SKILL SET INCLUDES:

• A proven expert in recruitment and leading-edge practices;
• A proven people grower, having managed at least 1 direct report with a passion for coaching and unlocking the best in your team;
• An understanding of brands and branding and how to connect this to building a progressive employer brand experience;
• Excellent operational knowledge of all aspects of recruitment and progressive recruitment methods, systems and processes;
• Proven track record of delivering a consistent recruitment experience end to end for both candidate and hiring manager;
• Understanding of the hospitality culture, dynamics and challenges;
• An understanding of diversity and how this impacts and links with recruitment
• Knowledge of up to date employment legislation;
• Strong project management skills with the ability to manage a number of open roles concurrently and work at pace;
• Social media savvy - using a range of innovative approaches to recruit talent into key business areas, reducing reliance on recruitment agencies;
• Professional approach to all situations ensuring the candidate experience is managed at all times;
• Adept at working with recruitment systems & technology - previous experience of working with ATS & CRM systems to recruit talent into key business areas;
• Excellent written and spoken communication skills
• Strong Commercial acumen

LEADERSHIP BEHAVIOURS:

We look for leaders in our business at all levels who embody 3 key attributes: Smart, Heart & Courage

• SMART: Leaders who… foster innovation, set a clear vision, communicate powerfully with all stakeholders and drive action;
• HEART: Leaders who develop & coach people around them; know themselves, care hard about others and have fun recognising others for their efforts;
• COURAGE: Leaders who have a growth mindset, make bold decisions with conviction; collaborate authentically and challenge their own thinking.

WHAT YOU’LL DO:

• Build  KFC Talent to be a centre of excellence for talent acquisition and progressive employer brand building continually challenging our thinking and building a culture of curiosity and continuous improvement with your team;
• Be able to engage with impact and influence at the highest leadership levels including senior leaders team and franchise owners.
• Motivate your direct reports to deliver to the highest standards and build a culture of continuous learning and improvement;
• Design a talent acquisition programme for KFC that is brand-led and incorporates the most progressive talent acquisition practices;
• Collaborate to develop ideas that build “peak” memorable brand moments into the candidate journey building fans of our brand and culture with every interaction;
• Be a brand ambassador for KFC actively promoting the business as an employer of choice at all times by embodying our values and culture;
• Stay connected to broader business strategy and performance across functions;
• Immerse yourself in KFC’s culture, developing a strong instinct for the brand, top talent and the leadership behaviours required to succeed at KFC;
• Be the subject matter expert for hiring managers, taking full and accurate job briefs and meeting recruitment service level agreements at every stage of the recruitment process;
• Actively assist hiring managers with telephone interviewing and other selection processes ;
• Build strong relationships with all candidates during the recruitment process ;
• Build and maintain high quality effective relationships with People & Culture Partner, managers and agencies;
• Proactively search and identify suitable candidates from both internal and external sources in a timely fashion, keeping hiring managers informed at all stages of the recruitment process;
• Collaborate to create engaging advertising copy for Internal /External Website with help of communications team or agencies;
• Liaise with hiring managers, discussing relevant candidates and recommending which candidates to invite to selection stages;
• Ensuring Hiring Managers are set up and trained with access to applicant tracking system to log on and review candidates for their positions;
• Ensure interviews are set up speedily and effectively with all necessary documentation to ensure legally compliant;
• Attain and relay interview feedback to all candidates throughout the selection process;
• Manage offer process, ensuring all administration is completed and candidates are kept warm during notice periods;
• Take a creative and proactive approach with ‘hard fill’s – adapting resourcing style as required;
• Producing regular management information to report on recruitment/resourcing activity and performance;
• Management of careers site (soon to be launched);
• Measure effectiveness of all media sources used in resourcing;

WHAT WE’D LOVE FROM YOU

EXPERIENCE

• Being qualified to degree level or above is not a requirement, it is essential to have significant experience in recruitment
• Ideally several years of experience in recruitment
• Experience in a generalist retail recruitment environment, with focus on head office roles would be beneficial;
• A proven track record for transforming the talent acquisition candidate journey;

What we can offer you...

REWARD, PROGRESSION AND LOTS OF RECOGNITION

A career with KFC offers much more than just fantastic earning potential. We reward achievement with amazing incentives and benefits, including;

• We can offer flexibility – our RSC is in Woking.
• Fry-YAY – Finish up at 1pm every Friday (All year round)
• Company and performance related bonus
• Generous pension with up to 11% company contribution
• Private healthcare with the option to increase to include family cover
• Annual holiday allowance starts at 25 days with the option to buy or sell up to 5 extra days per year
• After 5 years’ service, annual holiday allowance increases to 30 days
• Study support may be available for job-related qualifications
• Competitive parental leave and flexible return to work options
• Flexible and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts.
• Opportunity to flex your benefits to create a Wellbeing Fund you can use throughout the year

KFC can be a sociable company if that’s your thing, and we strive to incorporate our company value of fun whenever we can from payday drinks to weekly sports clubs; there's extensive wellness and mental health support with Sanctus Training and yoga classes so you can choose how little or how much you get involved.