Employee Records
Host
Imad's Kingly Court
Part Time
Full Time
Coins Icon £14 - £15 / Hour
Host
Imad's Kingly Court

Part Time
Full Time
Coins Icon £14 - £15 / Hour
Skills
Casual Dining Experience
POS Systems
OpenTable Experience
Fluent in English
Microsoft Office
Open Table
+2
Description

About Us:

Imad’s Syrian Kitchen is a vibrant and welcoming dining experience known for

exceptional food, outstanding service, and a warm atmosphere. We take pride in delivering

top-quality hospitality and creating memorable experiences for our guests. We are looking

for a friendly and professional Host to be the first point of contact for our guests and

ensure a warm and welcoming experience.


Job Summary:

As a Host, you will be responsible for greeting guests, managing reservations, and

coordinating seating arrangements to ensure a smooth flow of service. You will play a key

role in creating a positive first impression and setting the tone for an exceptional dining

experience.


Key Responsibilities:

• Greet guests warmly and escort them to their tables.

• Manage reservations and seating arrangements efficiently.

• Maintain an organized and accurate waitlist during busy periods.

• Provide guests with menus and inform them of any specials or promotions.

• Answer phone calls and assist with inquiries or takeout orders.

• Communicate effectively with servers and management to ensure smooth service.

• Maintain cleanliness and organization at the host stand and entrance area.

• Assist in coordinating large parties and special events.

• Handle guest concerns or complaints professionally and escalate when necessary.

Requirements:

• Previous experience as a Host or in a customer service role is a plus.

• Strong communication and interpersonal skills.

• Ability to remain calm and professional in a fast-paced environment.

• Friendly and welcoming demeanor with excellent customer service skills.

• Strong organizational skills and attention to detail.

• Flexible availability, including evenings, weekends, and holidays.

• Knowledge of reservation and POS systems is beneficial.


Benefits:

• Staff discounts on food and beverages.

• Opportunities for career growth and professional development.

• Supportive and dynamic team environment.

• Flexible working conditions.

About Us:

Imad’s Syrian Kitchen is a vibrant and welcoming dining experience known for

exceptional food, outstanding service, and a warm atmosphere. We take pride in delivering

top-quality hospitality and creating memorable experiences for our guests. We are looking

for a friendly and professional Host to be the first point of contact for our guests and

ensure a warm and welcoming experience.


Job Summary:

As a Host, you will be responsible for greeting guests, managing reservations, and

coordinating seating arrangements to ensure a smooth flow of service. You will play a key

role in creating a positive first impression and setting the tone for an exceptional dining

experience.


Key Responsibilities:

• Greet guests warmly and escort them to their tables.

• Manage reservations and seating arrangements efficiently.

• Maintain an organized and accurate waitlist during busy periods.

• Provide guests with menus and inform them of any specials or promotions.

• Answer phone calls and assist with inquiries or takeout orders.

• Communicate effectively with servers and management to ensure smooth service.

• Maintain cleanliness and organization at the host stand and entrance area.

• Assist in coordinating large parties and special events.

• Handle guest concerns or complaints professionally and escalate when necessary.

Requirements:

• Previous experience as a Host or in a customer service role is a plus.

• Strong communication and interpersonal skills.

• Ability to remain calm and professional in a fast-paced environment.

• Friendly and welcoming demeanor with excellent customer service skills.

• Strong organizational skills and attention to detail.

• Flexible availability, including evenings, weekends, and holidays.

• Knowledge of reservation and POS systems is beneficial.


Benefits:

• Staff discounts on food and beverages.

• Opportunities for career growth and professional development.

• Supportive and dynamic team environment.

• Flexible working conditions.