About Us:
Imad’s Syrian Kitchen is a vibrant and welcoming dining experience known for
exceptional food, outstanding service, and a warm atmosphere. We take pride in delivering
top-quality hospitality and creating memorable experiences for our guests. We are looking
for a friendly and professional Host to be the first point of contact for our guests and
ensure a warm and welcoming experience.
Job Summary:
As a Host, you will be responsible for greeting guests, managing reservations, and
coordinating seating arrangements to ensure a smooth flow of service. You will play a key
role in creating a positive first impression and setting the tone for an exceptional dining
experience.
Key Responsibilities:
• Greet guests warmly and escort them to their tables.
• Manage reservations and seating arrangements efficiently.
• Maintain an organized and accurate waitlist during busy periods.
• Provide guests with menus and inform them of any specials or promotions.
• Answer phone calls and assist with inquiries or takeout orders.
• Communicate effectively with servers and management to ensure smooth service.
• Maintain cleanliness and organization at the host stand and entrance area.
• Assist in coordinating large parties and special events.
• Handle guest concerns or complaints professionally and escalate when necessary.
Requirements:
• Previous experience as a Host or in a customer service role is a plus.
• Strong communication and interpersonal skills.
• Ability to remain calm and professional in a fast-paced environment.
• Friendly and welcoming demeanor with excellent customer service skills.
• Strong organizational skills and attention to detail.
• Flexible availability, including evenings, weekends, and holidays.
• Knowledge of reservation and POS systems is beneficial.
Benefits:
• Staff discounts on food and beverages.
• Opportunities for career growth and professional development.
• Supportive and dynamic team environment.
• Flexible working conditions.
About Us:
Imad’s Syrian Kitchen is a vibrant and welcoming dining experience known for
exceptional food, outstanding service, and a warm atmosphere. We take pride in delivering
top-quality hospitality and creating memorable experiences for our guests. We are looking
for a friendly and professional Host to be the first point of contact for our guests and
ensure a warm and welcoming experience.
Job Summary:
As a Host, you will be responsible for greeting guests, managing reservations, and
coordinating seating arrangements to ensure a smooth flow of service. You will play a key
role in creating a positive first impression and setting the tone for an exceptional dining
experience.
Key Responsibilities:
• Greet guests warmly and escort them to their tables.
• Manage reservations and seating arrangements efficiently.
• Maintain an organized and accurate waitlist during busy periods.
• Provide guests with menus and inform them of any specials or promotions.
• Answer phone calls and assist with inquiries or takeout orders.
• Communicate effectively with servers and management to ensure smooth service.
• Maintain cleanliness and organization at the host stand and entrance area.
• Assist in coordinating large parties and special events.
• Handle guest concerns or complaints professionally and escalate when necessary.
Requirements:
• Previous experience as a Host or in a customer service role is a plus.
• Strong communication and interpersonal skills.
• Ability to remain calm and professional in a fast-paced environment.
• Friendly and welcoming demeanor with excellent customer service skills.
• Strong organizational skills and attention to detail.
• Flexible availability, including evenings, weekends, and holidays.
• Knowledge of reservation and POS systems is beneficial.
Benefits:
• Staff discounts on food and beverages.
• Opportunities for career growth and professional development.
• Supportive and dynamic team environment.
• Flexible working conditions.