Are you passionate about delivering exceptional hospitality experiences? Do you thrive in fast-paced environments? Firmdale Hotels invites you to become a vital part of our dynamic team as a Room Service Waiter at our prestigious Knightsbridge Hotel.

Firmdale Hotels is renowned for its unparalleled commitment to providing guests with unforgettable experiences. With a portfolio of luxury boutique hotels across London and New York, we pride ourselves on blending unique design, impeccable service, and culinary excellence to create exceptional stays for our guests.

As a Room Service Waiter, you will be at the forefront of our guests' experience, ensuring their comfort and satisfaction throughout their stay.

Responsibilities:

• Taking guests' orders with a friendly demeanour, offering knowledgeable recommendations when needed.
• Delivering food promptly and efficiently, maintaining the highest standards of presentation and service.
• Fulfilling any additional requests promptly and with attention to detail, ensuring guest needs are met with care and professionalism.
• Collaborating effectively with colleagues to uphold a seamless guest experience and contribute to the overall success of the team.

What you Need:

• You remain calm and focused in fast-paced environments, ensuring exceptional service even during peak times.
• From order accuracy to presentation, you consistently maintain high standards in every aspect of your work.
• You are genuinely dedicated to providing guests with memorable experiences, going above and beyond to exceed their expectations.
• You excel at managing tasks efficiently and effectively communicating with both guests and colleagues.
• You work collaboratively with your colleagues, recognising that teamwork is essential to delivering outstanding service.

• Competitive hourly rate of £16 - £17 per hour inclusive of service charge.
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

Are you passionate about delivering exceptional hospitality experiences? Do you thrive in fast-paced environments? Firmdale Hotels invites you to become a vital part of our dynamic team as a Room Service Waiter at our prestigious Knightsbridge Hotel.

Firmdale Hotels is renowned for its unparalleled commitment to providing guests with unforgettable experiences. With a portfolio of luxury boutique hotels across London and New York, we pride ourselves on blending unique design, impeccable service, and culinary excellence to create exceptional stays for our guests.

As a Room Service Waiter, you will be at the forefront of our guests' experience, ensuring their comfort and satisfaction throughout their stay.

Responsibilities:

• Taking guests' orders with a friendly demeanour, offering knowledgeable recommendations when needed.
• Delivering food promptly and efficiently, maintaining the highest standards of presentation and service.
• Fulfilling any additional requests promptly and with attention to detail, ensuring guest needs are met with care and professionalism.
• Collaborating effectively with colleagues to uphold a seamless guest experience and contribute to the overall success of the team.

What you Need:

• You remain calm and focused in fast-paced environments, ensuring exceptional service even during peak times.
• From order accuracy to presentation, you consistently maintain high standards in every aspect of your work.
• You are genuinely dedicated to providing guests with memorable experiences, going above and beyond to exceed their expectations.
• You excel at managing tasks efficiently and effectively communicating with both guests and colleagues.
• You work collaboratively with your colleagues, recognising that teamwork is essential to delivering outstanding service.

• Competitive hourly rate of £16 - £17 per hour inclusive of service charge.
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!