Recognised as one of The Sunday Times Best Places to Work 2025, Kricket is a collection of modern Indian restaurants that combine British ingredients with the flavours and aromas of India. Having started life in a 20-seater shipping container at Pop Brixton, Kricket now operates permanent locations in Brixton, Canary Wharf, Shoreditch and Soho, alongside our award-winning bar concept, SOMA. The group is looking to grow further in London and internationally.

Our newest location, in the heart of Shoreditch, is a 120-cover restaurant and bar, housed in a restored Victorian dispensary. In the coming weeks, we’ll be opening our new 18-cover subterranean private dining room- an intimate space designed for cozy gatherings, private events, and special celebrations. Kricket Shoreditch is an evolution of the Kricket brand, featuring our first all-day Kafé and bar concept alongside our signature restaurant experience.

ABOUT THE ROLE – BE PART OF A TEAM THAT CARES

We are looking for an energetic, detail-oriented Reception Manager to oversee and elevate the guest experience at Kricket Shoreditch. This role combines hosting, managing guest journey and experience, with additional responsibilities including private dining room management and assisting in the execution of private events. You will ensure a seamless journey for every guest, from initial reservation to dining, private events, and post-visit engagement. This role is firmly rooted in the restaurant, reporting to the General Manager, with additional support and training provided by the group’s Head of Reservations.

This role is ideal for someone with a can-do, get stuck in attitude, a flair for hospitality, and the interpersonal and organisational skills to manage our private dining events and concierge relationships.

WHO WE’RE LOOKING FOR

• Welcome and host guests with warmth and professionalism.
• Maximise covers and revenue while ensuring smooth restaurant flow.
• Support the team during quiet periods, including running drinks, clearing tables, resetting covers, and running food.
• Be hands-on in the restaurant alongside other managers.
• Manage bookings, menus, wine selections, and dietary requirements for private events.
• Act as the point of contact for guests and local businesses using the PDR.
• Monitor and respond to restaurant reviews and guest feedback for Kricket Shoreditch.
• Maintain concierge and local business relationships to drive bookings and repeat visits.
• Confident working with booking systems like SevenRooms and Triple Seat or comparable alternatives.
• A person who is passionate about delivering exceptional guest experiences with our Kricket ethos: fast, approachable, knowledgeable, and fun.
• Someone who believes in service with soul.

WHAT WE OFFER

Reward Yourself

• 50% off the total bill, across the group at any time, any day, for you and up to 3 guests.
• Cost price wine.
• Extra day of holiday after two years with the company (capped at 35 days).
• Christmas Eve, Christmas Day, Boxing Day, and New Year's Day off.
• Up to 30% off at our sister restaurant, Lina Stores.
• Employee referral scheme up to £500.

Be Yourself

• Membership to YuLife, with 24/7 access to its Employee Assistance Programme (EAP) for mental, emotional, and financial support.
• Access to Wagestream, which allows you to access a portion of your earned wages in real-time.
• Loyalty rewards, including a 5-year anniversary dinner with the founders, a once-in-a-lifetime trip to India, and a 5-week paid sabbatical.
• Enhanced maternity/paternity pay & Baby First Aid classes for new parents.
• Free mortgage advice.

• Personal development plans.
• Regular training sessions (both internal and external).
• WSET courses for relevant roles.
• Regular supplier trips.

We believe in an egoless culture that promotes inclusivity and respect- everyone is welcome.

If you are an experienced and passionate Reception Manager, apply now!

Recognised as one of The Sunday Times Best Places to Work 2025, Kricket is a collection of modern Indian restaurants that combine British ingredients with the flavours and aromas of India. Having started life in a 20-seater shipping container at Pop Brixton, Kricket now operates permanent locations in Brixton, Canary Wharf, Shoreditch and Soho, alongside our award-winning bar concept, SOMA. The group is looking to grow further in London and internationally.

Our newest location, in the heart of Shoreditch, is a 120-cover restaurant and bar, housed in a restored Victorian dispensary. In the coming weeks, we’ll be opening our new 18-cover subterranean private dining room- an intimate space designed for cozy gatherings, private events, and special celebrations. Kricket Shoreditch is an evolution of the Kricket brand, featuring our first all-day Kafé and bar concept alongside our signature restaurant experience.

ABOUT THE ROLE – BE PART OF A TEAM THAT CARES

We are looking for an energetic, detail-oriented Reception Manager to oversee and elevate the guest experience at Kricket Shoreditch. This role combines hosting, managing guest journey and experience, with additional responsibilities including private dining room management and assisting in the execution of private events. You will ensure a seamless journey for every guest, from initial reservation to dining, private events, and post-visit engagement. This role is firmly rooted in the restaurant, reporting to the General Manager, with additional support and training provided by the group’s Head of Reservations.

This role is ideal for someone with a can-do, get stuck in attitude, a flair for hospitality, and the interpersonal and organisational skills to manage our private dining events and concierge relationships.

WHO WE’RE LOOKING FOR

• Welcome and host guests with warmth and professionalism.
• Maximise covers and revenue while ensuring smooth restaurant flow.
• Support the team during quiet periods, including running drinks, clearing tables, resetting covers, and running food.
• Be hands-on in the restaurant alongside other managers.
• Manage bookings, menus, wine selections, and dietary requirements for private events.
• Act as the point of contact for guests and local businesses using the PDR.
• Monitor and respond to restaurant reviews and guest feedback for Kricket Shoreditch.
• Maintain concierge and local business relationships to drive bookings and repeat visits.
• Confident working with booking systems like SevenRooms and Triple Seat or comparable alternatives.
• A person who is passionate about delivering exceptional guest experiences with our Kricket ethos: fast, approachable, knowledgeable, and fun.
• Someone who believes in service with soul.

WHAT WE OFFER

Reward Yourself

• 50% off the total bill, across the group at any time, any day, for you and up to 3 guests.
• Cost price wine.
• Extra day of holiday after two years with the company (capped at 35 days).
• Christmas Eve, Christmas Day, Boxing Day, and New Year's Day off.
• Up to 30% off at our sister restaurant, Lina Stores.
• Employee referral scheme up to £500.

Be Yourself

• Membership to YuLife, with 24/7 access to its Employee Assistance Programme (EAP) for mental, emotional, and financial support.
• Access to Wagestream, which allows you to access a portion of your earned wages in real-time.
• Loyalty rewards, including a 5-year anniversary dinner with the founders, a once-in-a-lifetime trip to India, and a 5-week paid sabbatical.
• Enhanced maternity/paternity pay & Baby First Aid classes for new parents.
• Free mortgage advice.

• Personal development plans.
• Regular training sessions (both internal and external).
• WSET courses for relevant roles.
• Regular supplier trips.

We believe in an egoless culture that promotes inclusivity and respect- everyone is welcome.

If you are an experienced and passionate Reception Manager, apply now!