Kura Sushi USA is a publicly traded U.S. company established in 2008 as a subsidiary of Kura Sushi, Inc. We are an innovative and tech interactive Japanese restaurant chain serving up the ultimate eater-tainment dining experience with a combination of premium ingredients, advanced technology, and affordable prices to create a one-of-a-kind revolving sushi dining experience.
Come join the Kura Krew!
We have and exciting opportunity for a Facilities Manager - east coast to join our growing team. The selected candidate must reside on the east coast to support east coast locations. As the Facilities Manager - east coast, you will be responsible for managing
the daily work orders, repairs, and replacements in a timely manner. The responsibilities include but not limited to making occasional “hands-on” store
level repairs as deemed necessary by Supervisor. The position
requires travel
by car, public transportation, and/or plane on a weekly basis depending on each situation. The position collaborates closely with all members of the
Facilities and other departments including Store Operations management team to achieve reducing overall R&M, replacement costs, and
downtime.
This role is a remote role with weekly travel. Travel is expected to be 50%+ in support of east coast restaurants. The selected candidate must reside in one of the cities below with close proximity to major airports.:
- New York - near JFK or Newark Liberty
International airports
- Philadelphia, PA. - near Philadelphia International
airport
- Washington D.C. - near Dulles, Reagan and BWI
International airports
- No. Virginia - near Richmond International airport
- Charlotte & Raleigh NC - near Raleigh-Durham
International airport
- Atlanta GA - near Hartsfield International
airport
- Chicago, IL - near Chicago O’Hare International
airport
ESSENTIAL DUTIES
- Position requires supervisory
responsibilities for both technical and administrative duties, knowledge,
and skills. 60% or more time is focused on the supervisory
responsibilities and the remaining time is spent performing various
maintenance-required tasks and related duties, with minimal oversight and
using discretion and independent judgment as to prioritizing projects.
- Maximizes
productivity and the life of the equipment by using sound judgement on
repairing vs replacing equipment.
- Prioritizes and
schedules the maintenance and repairs of all restaurant building
envelopes, interior décor and finishes, and all cooking equipment.
- Controls
and monitors Inventory.
- Ensures the adherence of Brand’s safety policies, governing agency
codes, regulations and procedures including health department,
and property management issues are handled with high priority and in
compliance with all OSHA and city ordinances.
- Leads, manages, and supports the maintenance
and daily repairs for multiple locations and ensures repairs are completed
in a timely manner and with sense of urgency.
- Manages, supervises, and oversees vendors
and contractors to ensure efficient repairs that are in line with Kura
standards. Oversees repairs and replacements by contractors and third
parties on a wide range of restaurant equipment, electrical systems
HVAC/R, plumbing and building structures to ensure accountability, quality
of work, schedule adherence, and implements best practices as established
by Kura USA.
- Manages, operates, and leads work
order system such as EcoTrak.
- Assists in selecting vendors and
contractors.
- Manages, monitors, and works
closely with the Facilities Team, vendors, and Operations teams to develop
strong relationships.
- Addresses concerns and maintains
consistent follow-up on any outstanding repairs/projects.
- Responds in a timely manner to
emergency work orders, repairs, phone calls and emails.
- HVAC/R repairs, building and
cooking equipment repairs/replacements, plumbing, electrical tile, painting,
and all other maintenance duties.
- Develops and manages a daily/weekly
work schedule to minimize the impact and down time on equipment and
restaurant operations.
- Maintain
store furniture and equipment in good working condition (A/C, fridge, freezer,
fryers hot water units, etc.) to support store operations and facilities
department.
- Reads, writes, and interprets
manuals, schematics, plans, and specifications related to duties.
- Reports all irregular issues and
repairs to the supervisor and provides expertise and
recommendations with respect to proposed courses of action and solutions. minor
and major technical repairs and replacements within directed time frames
as established. Has ability to exercise discretion and independent
judgment to prioritize tasks.
- Knowledge in building codes, safety
regulations, maintenance practices and procedures.
- Services restaurants by analyzing
work orders, planning schedule, handling and overseeing repairs and
following up with managers to resolve issues.
- Ability
to work independently, exercising good judgement and initiative.
- Utilizes
Ecotrak to manage repairs, maintenance expenses and detect areas of opportunity
within equipment.
- Assists
operations and restaurants by troubleshooting over the phone to diagnose
repairs.
- Estimates
time and costs of R&M and all restaurant equipment.
- Inspect
and correctly repair standard malfunctions in maintenance and cooking
equipment.
ADMINISTRATIVE DUTIES:
- Monitors the work orders, statuses, and repairs through the work order system.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.
- Oral and Written Communication – Speaks, writes clearly and informatively. Able to read and interpret written information. Ability to communicate with all executive and operations teams.
- Organizes all files, reports, paperwork, and digital documents.
- Organizational Support - Follows policies and procedures. Completes tasks correctly and on time, supports Company’s goals and values.
- Adaptability - Change’s approach or method to best fit the situation. Able to deal with frequent changes, delays, or unexpected events.
- Attendance/Punctuality - Is at work and on time. Ensure work responsibilities are covered when absent and arrive at meetings and appointments on time.
- Takes ownership of all restaurant maintenance work orders with hands-on repairs and supervision of the same.
- Judgment - Exhibit’s sound and accurate judgment. Displays willingness to make decisions. Supports and explains reasoning for decisions.
- Professionalism - Approaches others in a tactful manner, reacts well under pressure and treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions and follows through on commitments.
- Quality - Demonstrates accuracy and thoroughness and looks for ways to improve and promote quality. Applies feedback to improve performance and monitors own work to ensure quality.
- Use of al PC and computer programs, Microsoft, word, excel and IOS systems.
- Document and completing work orders, repairs, and projects with EcoTrak and reports.
QUALIFICATIONS AND EDUCATION/EXPERIENCE
- Four-year college
degree or equivalent vocational school certification of electrical or equipment.
Experience can compensate for education.
- Experience in a multi-unit restaurant
or retail environment and at least 3 years of project management experience
managing multiple projects.
- (1-3) years minimum restaurant experience (Required)
- (1-3) years cooking equipment repairs (Required)
- (3-5) years of maintenance, mechanical and facilities knowledge and skills
- Ability to supervise, manage, and oversee vendors and third parties.
- Customer service, administration, computer, and communication skills
- Computer proficient using Microsoft and work order system programs
- EPA or HVAC/R license (Preferred)
- Perform advanced journeymen level trades for repairs and equipment.
- Operates and use of all hand/power tools, diagnostic and test equipment
- Bilingual in English/Japanese (Preferred)
- Valid CA driver license (Good driving record)
PAY RANGE: $82,700 - $110,000/yr. DOE and geography where the selected candidate resides.