Caring. Creative. Careers.
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Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
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EOE. We participate in E-Verify / Participamos en E-Verify

WINE RUNNER JOB DESCRIPTION

The Wine Runner receives wine requests and delivers bottles to service stations; tags wine and liquor deliveries; organizes, maintains and restocks all wine storage areas. Also performs barista and polisher duties as directed.

 

Essential Functions

• Receive wine requests (in most cases but not exclusively via radio), retrieve correct bottle(s) from wine room(s) wine case(s) and/or other location(s) and deliver to the correct service station; regularly communicate the status of all requests clearly and effectively throughout shift; and restock wine and liquor at end of shift
• Accurately tag and stock wine and liquor deliveries using purchase order (PO)
• Organize, maintain and restock all wine rooms, cellars and other storage areas and prep and stock sommelier workstations including stocking glassware before, throughout and after each shift
• Communicate and follow up on any service team, bartender and/or guest request or concern, including but not limited to retrieving cases of beer or liquor products from storage when and as directed  
• Perform barista and polisher duties when and as directed, including but not limited to preparing and serving coffee, espresso and other beverages to guests, and polishing and stocking all silverware, glassware, plateware, and other service utensils coming from the dish room to the various service stations in the restaurant
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Proficiency in the use and operation of all necessary tools and equipment
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed
  

Caring. Creative. Careers.
​
Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.
​
EOE. We participate in E-Verify / Participamos en E-Verify

WINE RUNNER JOB DESCRIPTION

The Wine Runner receives wine requests and delivers bottles to service stations; tags wine and liquor deliveries; organizes, maintains and restocks all wine storage areas. Also performs barista and polisher duties as directed.

 

Essential Functions

• Receive wine requests (in most cases but not exclusively via radio), retrieve correct bottle(s) from wine room(s) wine case(s) and/or other location(s) and deliver to the correct service station; regularly communicate the status of all requests clearly and effectively throughout shift; and restock wine and liquor at end of shift
• Accurately tag and stock wine and liquor deliveries using purchase order (PO)
• Organize, maintain and restock all wine rooms, cellars and other storage areas and prep and stock sommelier workstations including stocking glassware before, throughout and after each shift
• Communicate and follow up on any service team, bartender and/or guest request or concern, including but not limited to retrieving cases of beer or liquor products from storage when and as directed  
• Perform barista and polisher duties when and as directed, including but not limited to preparing and serving coffee, espresso and other beverages to guests, and polishing and stocking all silverware, glassware, plateware, and other service utensils coming from the dish room to the various service stations in the restaurant
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively use and operate all necessary tools and equipment
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Proficiency in the use and operation of all necessary tools and equipment
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed