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Hospitality Security Staff - Late Nights, Evenings

Summary
Hospitality Security Staff - Late Nights, Evenings
Salary To Be discussed
Schedule Part Time, Full Time
Location 51 W Hubbard St, Chicago, IL 60654, USA

Hospitality Security Staff - Late Nights, Evenings


Description

Hub 51 is a social dining scene serving up contemporary American eats in Chicago’s River North neighborhood. Open for lunch, dinner and brunch, the eclectic menu proves to have something for everyone, from main-dish salads and sushi to homemade tacos and massive two-handed sandwiches. Hub 51 also boasts a beer program with specialty and hard-to-find craft brews on draft, seasonally changing cocktails and a large selection of New World wines.

EOE. We participate in E-Verify / Participamos en E-Verify





Security Staff are responsible for maintaining the safety of guests and employees, carding guests, escorting disruptive guests from the restaurant and monitoring restaurant crowds.

Essential Functions

  • Maintain safety of guests and employees and card guests entering the restaurant
  • Available to work a variety of hours, days and shifts, including weekends
  • Safely and effectively use and operate all necessary tools and equipment
  • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
  • Ability to multi-task calmly and effectively in a busy, stressful environment
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

  • Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy 
  • Follow carding/identification guidelines, according to state and restaurant specifications
  • Determine accurate wait times and communicate to Managers and Hosts
  • Organize lines outside of the restaurant and cordially inform guests of any wait time
  • Immediately communicate any issues with questionable guest behavior, lines, wait times, special needs, etc. to Management
  • Serve as backup to Management with handling any guest issues, disruptive or unruly guests
  • Maintain an accurate head count of guests who enter the facility
  • Ensure that all pathways and fire exits are clear at all times
  • Proficiency in the use and operation of all necessary tools and equipment, including radio equipment
  • Comply with all safety and sanitation guidelines and procedures
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed

Hub 51 is a social dining scene serving up contemporary American eats in Chicago’s River North neighborhood. Open for lunch, dinner and brunch, the eclectic menu proves to have something for everyone, from main-dish salads and sushi to homemade tacos and massive two-handed sandwiches. Hub 51 also boasts a beer program with specialty and hard-to-find craft brews on draft, seasonally changing cocktails and a large selection of New World wines.

EOE. We participate in E-Verify / Participamos en E-Verify





Security Staff are responsible for maintaining the safety of guests and employees, carding guests, escorting disruptive guests from the restaurant and monitoring restaurant crowds.

Essential Functions

  • Maintain safety of guests and employees and card guests entering the restaurant
  • Available to work a variety of hours, days and shifts, including weekends
  • Safely and effectively use and operate all necessary tools and equipment
  • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
  • Ability to multi-task calmly and effectively in a busy, stressful environment
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

  • Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy 
  • Follow carding/identification guidelines, according to state and restaurant specifications
  • Determine accurate wait times and communicate to Managers and Hosts
  • Organize lines outside of the restaurant and cordially inform guests of any wait time
  • Immediately communicate any issues with questionable guest behavior, lines, wait times, special needs, etc. to Management
  • Serve as backup to Management with handling any guest issues, disruptive or unruly guests
  • Maintain an accurate head count of guests who enter the facility
  • Ensure that all pathways and fire exits are clear at all times
  • Proficiency in the use and operation of all necessary tools and equipment, including radio equipment
  • Comply with all safety and sanitation guidelines and procedures
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed

Details
Salary To Be discussed
Schedule Part Time, Full Time
Location 51 W Hubbard St, Chicago, IL 60654, USA

Skills
Fast-Paced Experience
By applying you confirm you have these skills.

We run background checks on all new hires in this position.

51 W Hubbard St, Chicago, IL 60654, USA