Tokio Pub Brand Cover
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Host

Summary
Host
Salary To Be discussed
Schedule Part Time, Full Time
Location 1900 E Higgins Rd, Schaumburg, IL 60173, USA

Host


Description

Tokio Pub offers a menu of inventive, soul-satisfying dishes with a bit of Asian flair. Chef Naoki’s talent shines with the creative maki and handroll selections that are expertly rolled to order. Specialties like the interactive Japanese Hot Rock, the signature Ramen Burger and the Nakashima Fried Rice round out the menu with never ending combinations.



Caring. Creative. Careers.
Join the Lettuce Entertain You family! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.
If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

Hosts are responsible for the initial, warm greeting and seating of guests, answering telephones, taking reservations and messages, maintaining accurate guest counts and wait times and saying goodbye to all guests. Assist with Coat Check duties as directed.

Essential Functions

  • Warmly greet and seat guests in the restaurant 
  • Answer telephones, and take orders, messages and reservations
  • Available to work a variety of hours, days and shifts, including weekends
  • Safely and effectively move chairs, tables, highchairs and booster seats
  • Safely and effectively use and operate all necessary tools and equipment 
  • Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
  • Ability to multi-task calmly and effectively in a busy, stressful environment
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

  • Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy 
  • Assist with clearing, cleaning and resetting tables and maintain restrooms
  • Sell and accurately account for gift cards
  • Answer telephones, and take orders, messages and reservations
  • Use proper phone and voicemail etiquette and guidelines
  • Understand and respond knowledgeably to questions about the restaurant and menu
  • Follow all steps of service
  • Understand and follow the food allergy procedure and special orders/restrictions
  • Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
  • Comply with all safety and sanitation guidelines and procedures
  • Successfully complete alcohol awareness training
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed

Tokio Pub offers a menu of inventive, soul-satisfying dishes with a bit of Asian flair. Chef Naoki’s talent shines with the creative maki and handroll selections that are expertly rolled to order. Specialties like the interactive Japanese Hot Rock, the signature Ramen Burger and the Nakashima Fried Rice round out the menu with never ending combinations.



Caring. Creative. Careers.
Join the Lettuce Entertain You family! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.
If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

Hosts are responsible for the initial, warm greeting and seating of guests, answering telephones, taking reservations and messages, maintaining accurate guest counts and wait times and saying goodbye to all guests. Assist with Coat Check duties as directed.

Essential Functions

  • Warmly greet and seat guests in the restaurant 
  • Answer telephones, and take orders, messages and reservations
  • Available to work a variety of hours, days and shifts, including weekends
  • Safely and effectively move chairs, tables, highchairs and booster seats
  • Safely and effectively use and operate all necessary tools and equipment 
  • Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
  • Ability to multi-task calmly and effectively in a busy, stressful environment
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

  • Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy 
  • Assist with clearing, cleaning and resetting tables and maintain restrooms
  • Sell and accurately account for gift cards
  • Answer telephones, and take orders, messages and reservations
  • Use proper phone and voicemail etiquette and guidelines
  • Understand and respond knowledgeably to questions about the restaurant and menu
  • Follow all steps of service
  • Understand and follow the food allergy procedure and special orders/restrictions
  • Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
  • Comply with all safety and sanitation guidelines and procedures
  • Successfully complete alcohol awareness training
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed


Details
Salary To Be discussed
Schedule Part Time, Full Time
Location 1900 E Higgins Rd, Schaumburg, IL 60173, USA

Skills
Fast-Paced Experience
By applying you confirm you have these skills.

1900 E Higgins Rd, Schaumburg, IL 60173, USA