Pizzeria Portofino is located directly on the Chicago riverfront. The restaurant is a sun-drenched casual pizzeria that instantly transports you to the Riviera, offering expansive patio seating on its 130-foot outdoor terrace. Expect hand-stretched pizzas, vegetable antipasti, and artisan pastas coupled with a robust spritz program and approachable coastal wines.
EOE. We participate in E-Verify / Participamos en E-Verify
- BCBS health insurance & other options including dental
- Employee Assistance Program (EAP)
- Restaurant discounts
- Opportunities for career growth
Servers are responsible for exceeding guests’
expectations by providing efficient, friendly guest service. Teamwork,
enthusiasm, food and wine knowledge, the ability to multitask and a high energy
level are necessary for success in this position.
Essential Functions
- Provide
efficient, friendly guest service to a 3-6 table section including but not
limited to following all steps of service and bussing the table to ensure a
positive guest experience
- Accurately
record and account for all items ordered, process payments, and balance all
sales/receipts in compliance with restaurant policies and procedures
- Available
to work a variety of hours, days and shifts, including weekends
- Safely
and effectively transport food or beverages to a table of three in a single
trip
- Safely
and effectively use and operate all necessary tools and equipment
- Ability
to effectively communicate in order to perform and follow job requirements in
written and spoken direction
- Ability
to multitask calmly and effectively in a busy, stressful environment
- Work
in a confined, crowded space of variable noise and temperature levels
- Able
to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds,
and occasionally move and/or lift up to 50 pounds
- Ability
to stand and walk for an entire shift and move safely through all areas of the
restaurant, which may include stairs, uneven or slick surfaces
Key Responsibilities and Duties
- Ensure
the overall guest experience exceeds expectations and anticipate guests’ needs
- Greet
guests with a warm, sincere smile
- Use
tact and good judgement when dealing with guest challenges and respond to guest
needs with patience and courtesy
- Understand
and respond knowledgeably to questions about the restaurant and menu
- Use
sales techniques to present and encourage current promotions to guests
- Follow
all steps of service
- Understand
and follow the food allergy procedure and special orders/restrictions
- Proficiency
in the use and operation of all necessary tools and equipment, including the
POS system and Frequent Diner, Gift Card and Credit Card terminals
- Comply
with all safety and sanitation guidelines and procedures
- Successfully
complete alcohol awareness training
- Follow
all rules, policies, procedures and conditions of employment, including those
outlined in the Employee Handbook
- Get
along well with others and be a team player
- Other
duties will be assigned as needed