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Summary
Drink Runner
Salary To be discussed
Schedule Part Time, Full Time, Seasonal
Location 321 North Clark, 321 N Clark St, Chicago, IL 60654, USA

Drink Runner


Description
Building on the culinary successes of RPM Italian and RPM Steak, RPM Seafood features the truest expression of the world's best fish and seafood paired alongside the brand's well-established steak program, award-winning wine lists and impeccable service. With panoramic views of the Chicago River, the restaurant includes floor-to-ceiling windows, a second-floor mezzanine with two private terraces and a spacious main floor patio, all providing a waterfront backdrop from practically every vantage point.



Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify


Drink Runners are responsible for continual set-up and prompt delivery of drinks to guests while ensuring that the highest quality of presentation is maintained. Assists with server, busser, food runner and barista duties as directed.

Essential Functions

  • Promptly deliver drinks with correct set-up and highest quality presentation to guests according to table and position numbers, checking for special instructions and/or restrictions
  • Assist with server, busser, food runner and barista duties, including stocking and polishing of all silverware, glassware, plateware and other service utensils, as needed
  • Communicate any food concerns to the Coordinator
  • Communicate and follow up on any guest request or concern
  • Maintain availability to work a variety of hours, days and shifts, including weekends
  • Safely and effectively transport food or beverages to a table of three in a single trip
  • Safely and effectively use and operate all necessary tools and equipment
  • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
  • Ability to multi-task calmly and effectively in a busy, stressful environment
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

  • Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
  • Understand and respond knowledgeably to questions about the restaurant and menu
  • Use sales techniques to present and encourage current promotions to guests
  • Follow all steps of service
  • Understand and follow the food allergy procedure and special orders/restrictions
  • Proficiency in the use and operation of all necessary tools and equipment
  • Comply with all safety and sanitation guidelines and procedures
  • Successfully complete alcohol awareness training
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed
Building on the culinary successes of RPM Italian and RPM Steak, RPM Seafood features the truest expression of the world's best fish and seafood paired alongside the brand's well-established steak program, award-winning wine lists and impeccable service. With panoramic views of the Chicago River, the restaurant includes floor-to-ceiling windows, a second-floor mezzanine with two private terraces and a spacious main floor patio, all providing a waterfront backdrop from practically every vantage point.



Caring. Creative. Careers.

Join the Lettuce Entertain You team! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify


Drink Runners are responsible for continual set-up and prompt delivery of drinks to guests while ensuring that the highest quality of presentation is maintained. Assists with server, busser, food runner and barista duties as directed.

Essential Functions

  • Promptly deliver drinks with correct set-up and highest quality presentation to guests according to table and position numbers, checking for special instructions and/or restrictions
  • Assist with server, busser, food runner and barista duties, including stocking and polishing of all silverware, glassware, plateware and other service utensils, as needed
  • Communicate any food concerns to the Coordinator
  • Communicate and follow up on any guest request or concern
  • Maintain availability to work a variety of hours, days and shifts, including weekends
  • Safely and effectively transport food or beverages to a table of three in a single trip
  • Safely and effectively use and operate all necessary tools and equipment
  • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
  • Ability to multi-task calmly and effectively in a busy, stressful environment
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

  • Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
  • Understand and respond knowledgeably to questions about the restaurant and menu
  • Use sales techniques to present and encourage current promotions to guests
  • Follow all steps of service
  • Understand and follow the food allergy procedure and special orders/restrictions
  • Proficiency in the use and operation of all necessary tools and equipment
  • Comply with all safety and sanitation guidelines and procedures
  • Successfully complete alcohol awareness training
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed

Details
Salary To be discussed
Schedule Part Time, Full Time, Seasonal
Location 321 North Clark, 321 N Clark St, Chicago, IL 60654, USA

Skills
Fast-Paced Experience
By applying you confirm you have these skills.

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321 North Clark, 321 N Clark St, Chicago, IL 60654, USA