Enrich the Journeys of our People and our Guests as our Stewarding Operation Manager!

The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.

Some of the brilliant benefits you will enjoy as a Stewarding Operation Manager are:

Annual earnings to £39,000 (£34,502.94 base salary + non-contractual tronc)

·         Pension with company contributions

·         50% discount in all our restaurants and Spa treatments across our properties

·         Team member and Friends & Family rates across our properties

·         Complimentary stay after passing probation

·         Extensive discounts on our benefits platform

·         Interest free season ticket loan

·         Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing

·         Support through development plans, apprenticeships and world-class management development programmes to be the best you can be

·         Bike to work scheme

·         Recommend a Friend incentive

·         Uniforms provided and laundered complimentary

·         Free meals on duty

·         Opportunity to join our taskforces to contribute to the business focuses, community and environment

·         Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Stewarding Operation Manager, to join our Stewarding Department on a permanent basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

As a Stewarding Operation Manager, your main duties and expectations for the role will include:

·         To manage the stewarding department in all daily operational needs for the hotel to ensure 5 stars standards are maintained or exceeded.

·         To conduct regular performance review and training needs for the department to ensure departmental standards are followed.

·         To manage the hotel back of house hygiene standards, staffing level and equipment needs for the hotel operation.

·         In the absence of the deputy chief steward, assists with administrative tasks for the department.

·         Candidate must demonstrate proven experience managing a large team.

·         Applicants must have relevant experience overseeing stewarding/kitchen operations within a five-star hotel.

You will be required to work such hours as are necessary to fulfil their duties and, in any event, not less than hours.

We are …

·         One of Sunday Times’ Top 100 “Best Companies to Work For 2025”

·         Leaders Club Hotel of the Year Award 2025

·         A Leading Hotels of the World member

·         5 red stars

·         2 rosettes

·         Earth Check Silver Certified 2025

If you feel your experience, personality and interest are a match for this Stewarding Operation Manager role, we encourage you to apply today. What makes you unique makes us exceptional!

All applicants must be legally eligible to work in the UK

Enrich the Journeys of our People and our Guests as our Stewarding Operation Manager!

The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.

Some of the brilliant benefits you will enjoy as a Stewarding Operation Manager are:

Annual earnings to £39,000 (£34,502.94 base salary + non-contractual tronc)

·         Pension with company contributions

·         50% discount in all our restaurants and Spa treatments across our properties

·         Team member and Friends & Family rates across our properties

·         Complimentary stay after passing probation

·         Extensive discounts on our benefits platform

·         Interest free season ticket loan

·         Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing

·         Support through development plans, apprenticeships and world-class management development programmes to be the best you can be

·         Bike to work scheme

·         Recommend a Friend incentive

·         Uniforms provided and laundered complimentary

·         Free meals on duty

·         Opportunity to join our taskforces to contribute to the business focuses, community and environment

·         Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Stewarding Operation Manager, to join our Stewarding Department on a permanent basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

As a Stewarding Operation Manager, your main duties and expectations for the role will include:

·         To manage the stewarding department in all daily operational needs for the hotel to ensure 5 stars standards are maintained or exceeded.

·         To conduct regular performance review and training needs for the department to ensure departmental standards are followed.

·         To manage the hotel back of house hygiene standards, staffing level and equipment needs for the hotel operation.

·         In the absence of the deputy chief steward, assists with administrative tasks for the department.

·         Candidate must demonstrate proven experience managing a large team.

·         Applicants must have relevant experience overseeing stewarding/kitchen operations within a five-star hotel.

You will be required to work such hours as are necessary to fulfil their duties and, in any event, not less than hours.

We are …

·         One of Sunday Times’ Top 100 “Best Companies to Work For 2025”

·         Leaders Club Hotel of the Year Award 2025

·         A Leading Hotels of the World member

·         5 red stars

·         2 rosettes

·         Earth Check Silver Certified 2025

If you feel your experience, personality and interest are a match for this Stewarding Operation Manager role, we encourage you to apply today. What makes you unique makes us exceptional!

All applicants must be legally eligible to work in the UK