Join us as a Laundry Attendant at The Dorchester Hotel, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are proud to have the absolute best people in the industry.

When you join us as a Security Officer at The Dorchester Hotel, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.

What you’ll do

• You will be responsible for processing the Guest Laundry, Dry Cleaning, Pressing and Employees Uniforms to ensure our guests and employees receive nothing but the best experience.
• Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.  
• Our Laundry attendants are responsible for the cleanliness of the Laundry area, assisting with all the daily Laundry operation including changing chemicals, collecting and delivering the employees uniform from and to the uniform room and being flexible during their shift.
• Our Laundry Attendants must communicate with other departments and extended hotel team in order to ensure the alignment remains.
• You’ll also show flexibility and creativity within the team any challenges that may arise during your shift

The items shared are the essence of a day in the life of a Security Officer, but we’ll make sure you are provided with specifics on how we care for our hotel.

The operational hours of work are shift-based and may be subjected to change. These currently set as:

•  07:00 - 15:30
• 10:00 - 18:30
• 14:30 - 23:00
  
  

What you’ll bring

Essential Skills and Experience

• English is the primary language used in our hotel. Our Laundry Attendant must feel comfortable communicating in this language  
• In a fast-moving world, we remain consistent and relevant, requiring flexibility
• Relevant skills and experience of handling high value garments and dry –cleaning, preferably from five star luxury background
• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Laundry Attendant you’ll have the opportunity to bring these to life and continue to create our legacy. 
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• Your unique personality and passion for working together; as a team, and as a hotel and Collection.

What you’ll get

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops
• Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.
  
  

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments  to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com  so that we can discuss how we can support you through this process.

Join us as a Laundry Attendant at The Dorchester Hotel, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are proud to have the absolute best people in the industry.

When you join us as a Security Officer at The Dorchester Hotel, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.

What you’ll do

• You will be responsible for processing the Guest Laundry, Dry Cleaning, Pressing and Employees Uniforms to ensure our guests and employees receive nothing but the best experience.
• Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.  
• Our Laundry attendants are responsible for the cleanliness of the Laundry area, assisting with all the daily Laundry operation including changing chemicals, collecting and delivering the employees uniform from and to the uniform room and being flexible during their shift.
• Our Laundry Attendants must communicate with other departments and extended hotel team in order to ensure the alignment remains.
• You’ll also show flexibility and creativity within the team any challenges that may arise during your shift

The items shared are the essence of a day in the life of a Security Officer, but we’ll make sure you are provided with specifics on how we care for our hotel.

The operational hours of work are shift-based and may be subjected to change. These currently set as:

•  07:00 - 15:30
• 10:00 - 18:30
• 14:30 - 23:00
  
  

What you’ll bring

Essential Skills and Experience

• English is the primary language used in our hotel. Our Laundry Attendant must feel comfortable communicating in this language  
• In a fast-moving world, we remain consistent and relevant, requiring flexibility
• Relevant skills and experience of handling high value garments and dry –cleaning, preferably from five star luxury background
• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Laundry Attendant you’ll have the opportunity to bring these to life and continue to create our legacy. 
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• Your unique personality and passion for working together; as a team, and as a hotel and Collection.

What you’ll get

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops
• Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.
  
  

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments  to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com  so that we can discuss how we can support you through this process.