Location: Oaktree House, 408 Oakwood Lane, Leeds, LS8 3LG, United Kingdom
Reports To: Deputy Care Operations Manager (DCOM)
Job Type: Full-time (days and nights)
Shift Pattern: 4 on / 4 off (rotating between 12-hour day and night shifts)
Pay: Starting from £29,594.10 annually (Blended rate of £13.51 p/h) - days: £12.99 p/h; Nights and weekends: £13.99 p/h

Looking to step into a meaningful leadership role in Mental Health Care? This is your opportunity to lead with empathy, support vulnerable individuals, and make a genuine difference.

As a Mental Health Transport Team Leader, you’ll support the management and development of frontline transport crews, ensuring the highest standards of care and professionalism during patient transitions under the Mental Health Act.

This is not just a driving or supervisory job — it's about being present, responsible, and supportive during some of the most critical and vulnerable moments in a person’s life.

You’ll oversee and participate in a variety of duties, including:

• Hospital transfers, court or prison escorts, community mental health assessments

• Place of Safety and Bed Watch supervision

• Assisting with Section 135 removals from homes (alongside police and clinicians)

• Providing hands-on care and de-escalation when needed

• Monitoring and uplifting team standards, morale, and wellbeing

• Acting as a key liaison between staff and management

• Deputising for the DCOM during their absence

• Full UK Manual Driving License (Required)

• Minimum 12 months’ driving experience preferred

• Enhanced DBS check within the last 3 years (preferred – all applications considered fairly)

• Experience in mental health, patient transport, emergency services or similar (strong advantage)

• Strong communication skills and leadership capability

• Calm, confident, and composed in high-pressure situations

• Natural team player with mentoring or supervisory experience

• High attention to detail and professionalism

Whether you’re stepping up from a frontline role or coming in with existing leadership experience, we’ll ensure you’re equipped with everything you need:

• Full training in de-escalation, physical intervention, First Aid, and patient care

• NVQ Diplomas and leadership development pathways

• Ongoing CPD and mentorship

• Opportunity to progress into operational or training roles within the company

• Company pension scheme

• Cycle to work scheme

• Refer-a-friend bonus

• Health Care Cash Plan (after 6 months)

• Blue Light Card eligibility

• Employee Assistance Programme (from day one)

• Full professional uniform and enhanced PPE

• Additional annual leave after 2 years of service

• Wagestream – access earned pay early

• Monthly Care Awards and safe driving incentives

• Suggestion scheme with gift vouchers for implemented ideas

• Run-overs: £22 per hour

• Bed Watch shifts: +£1.20/hour

• Overtimes: +£1.75/hour

Due to the nature of the role, flexibility is key. Shift times may overrun or vary depending on patient needs and operational requirements.

Secure Care UK was established in 2012 and is now a leading provider of secure patient transport services nationwide. We're proud to be the only provider in the UK meeting Restraint Reduction Network (RRN) standards — a reflection of our commitment to safety, compassion, and professionalism.

We live by our PROUD values:

• Patient First

• Respect

• Openness

• Unity

• Determination

Join a company that values people, purpose, and progress.

If you're a compassionate leader looking to build a purposeful career in mental health, apply today and help us deliver safe, respectful, and person-centred care across the UK.

Location: Oaktree House, 408 Oakwood Lane, Leeds, LS8 3LG, United Kingdom
Reports To: Deputy Care Operations Manager (DCOM)
Job Type: Full-time (days and nights)
Shift Pattern: 4 on / 4 off (rotating between 12-hour day and night shifts)
Pay: Starting from £29,594.10 annually (Blended rate of £13.51 p/h) - days: £12.99 p/h; Nights and weekends: £13.99 p/h

Looking to step into a meaningful leadership role in Mental Health Care? This is your opportunity to lead with empathy, support vulnerable individuals, and make a genuine difference.

As a Mental Health Transport Team Leader, you’ll support the management and development of frontline transport crews, ensuring the highest standards of care and professionalism during patient transitions under the Mental Health Act.

This is not just a driving or supervisory job — it's about being present, responsible, and supportive during some of the most critical and vulnerable moments in a person’s life.

You’ll oversee and participate in a variety of duties, including:

• Hospital transfers, court or prison escorts, community mental health assessments

• Place of Safety and Bed Watch supervision

• Assisting with Section 135 removals from homes (alongside police and clinicians)

• Providing hands-on care and de-escalation when needed

• Monitoring and uplifting team standards, morale, and wellbeing

• Acting as a key liaison between staff and management

• Deputising for the DCOM during their absence

• Full UK Manual Driving License (Required)

• Minimum 12 months’ driving experience preferred

• Enhanced DBS check within the last 3 years (preferred – all applications considered fairly)

• Experience in mental health, patient transport, emergency services or similar (strong advantage)

• Strong communication skills and leadership capability

• Calm, confident, and composed in high-pressure situations

• Natural team player with mentoring or supervisory experience

• High attention to detail and professionalism

Whether you’re stepping up from a frontline role or coming in with existing leadership experience, we’ll ensure you’re equipped with everything you need:

• Full training in de-escalation, physical intervention, First Aid, and patient care

• NVQ Diplomas and leadership development pathways

• Ongoing CPD and mentorship

• Opportunity to progress into operational or training roles within the company

• Company pension scheme

• Cycle to work scheme

• Refer-a-friend bonus

• Health Care Cash Plan (after 6 months)

• Blue Light Card eligibility

• Employee Assistance Programme (from day one)

• Full professional uniform and enhanced PPE

• Additional annual leave after 2 years of service

• Wagestream – access earned pay early

• Monthly Care Awards and safe driving incentives

• Suggestion scheme with gift vouchers for implemented ideas

• Run-overs: £22 per hour

• Bed Watch shifts: +£1.20/hour

• Overtimes: +£1.75/hour

Due to the nature of the role, flexibility is key. Shift times may overrun or vary depending on patient needs and operational requirements.

Secure Care UK was established in 2012 and is now a leading provider of secure patient transport services nationwide. We're proud to be the only provider in the UK meeting Restraint Reduction Network (RRN) standards — a reflection of our commitment to safety, compassion, and professionalism.

We live by our PROUD values:

• Patient First

• Respect

• Openness

• Unity

• Determination

Join a company that values people, purpose, and progress.

If you're a compassionate leader looking to build a purposeful career in mental health, apply today and help us deliver safe, respectful, and person-centred care across the UK.