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Customer Service Administrator
Liberation Group
Customer Service Administrator
Liberation Group
Full Time
1
Year
Experience
Competitive salary
Customer Service Administrator
Liberation Group
Full Time
1
Year
Experience
Competitive salary
Skills
Administration
Description
We’re looking for a confident, organised and people-focused individual to join our team at Liberation Wholesale as a Customer Service Administrator. This is a great opportunity to be part of an award-winning business that’s passionate about drinks, service, and delivering for our customers.
In this role, you’ll support our Customer Service team with day-to-day operations and play a key part in keeping things running smoothly across the office.
What you’ll be doing:-
Taking and processing customer orders by phone, email and voicemail
Helping customers and account managers with product or delivery queries
-
Logging credits and sending invoices
-
Updating order sheets and keeping customer info accurate
-
Chatting with the warehouse team to sort delivery or stock issues
-
Sending out order updates and helping with general admin
-
Supporting with stock checks and events from time to time
What we’re looking for:
-
Great communication skills – both over the phone and in writing
-
Confident using Microsoft Outlook, Word, and Excel
-
A professional telephone manner and a strong customer service mindset
-
Someone who’s organised, a team player, and comfortable juggling multiple tasks
-
Able to negotiate and resolve issues calmly and clearly
What you’ll get in return:
-
30% discount on food, drink, and stays at any Liberation pub
-
20% off in our online beer and merchandise shops
-
Access to The Benefits Bar – thousands of online savings and discounts
-
Cycle to Work scheme
-
24/7 mental, physical and financial wellbeing support
If you’re passionate about great service and looking to join a fast-paced, friendly team – we’d love to hear from you.
We’re looking for a confident, organised and people-focused individual to join our team at Liberation Wholesale as a Customer Service Administrator. This is a great opportunity to be part of an award-winning business that’s passionate about drinks, service, and delivering for our customers.
In this role, you’ll support our Customer Service team with day-to-day operations and play a key part in keeping things running smoothly across the office.
What you’ll be doing:-
Taking and processing customer orders by phone, email and voicemail
Helping customers and account managers with product or delivery queries
-
Logging credits and sending invoices
-
Updating order sheets and keeping customer info accurate
-
Chatting with the warehouse team to sort delivery or stock issues
-
Sending out order updates and helping with general admin
-
Supporting with stock checks and events from time to time
What we’re looking for:
-
Great communication skills – both over the phone and in writing
-
Confident using Microsoft Outlook, Word, and Excel
-
A professional telephone manner and a strong customer service mindset
-
Someone who’s organised, a team player, and comfortable juggling multiple tasks
-
Able to negotiate and resolve issues calmly and clearly
What you’ll get in return:
-
30% discount on food, drink, and stays at any Liberation pub
-
20% off in our online beer and merchandise shops
-
Access to The Benefits Bar – thousands of online savings and discounts
-
Cycle to Work scheme
-
24/7 mental, physical and financial wellbeing support
If you’re passionate about great service and looking to join a fast-paced, friendly team – we’d love to hear from you.
Customer Service Administrator
Full Time
1
Year
Experience
Competitive salary
Skills
Administration
Hougue Jehannet, Guernsey, GY3 5UF, Guernsey