We are seeking a proactive and ambitious Business Development Manager to lead our sales and marketing effort. This is a hands-on role where creativity meets strategy. You will be responsible for driving new business, managing existing client relationships, and delivering memorable guest experiences. Working closely with the directors, you will develop and execute innovative sales and marketing strategies that enhance revenue, brand presence, and customer satisfaction.

Key Responsibilities:

Manage all sales and marketing activities, including social media, email communications, and content creation.

Develop and implement creative marketing campaigns and strategies, including micro and macro events (e.g., Mother’s Day, Father’s Day, Christmas).

Manage and nurture guest relationships and corporate clients, maintaining regular engagement and high satisfaction.

Oversee reservations platforms, including DesignMyNight, and manage all bespoke events from weddings and corporate functions to full venue buyouts.

Drive new enquiries, convert leads into confirmed bookings, and optimise revenue opportunities.

Handle review sites and complaint management, ensuring guest feedback is addressed promptly and professionally.

Lead high-volume periods, particularly Christmas bookings, ensuring smooth operation and maximised revenue.

Manage third-party gift card functions and other administrative tasks related to restaurant operations.

Work directly with the directors to report performance, develop strategies, and identify growth opportunities.

Skills and Experience:

Proven experience in hospitality sales, business development, or marketing.

Strong understanding of social media, email marketing, and content creation.

Exceptional communication and relationship management skills.

Ability to manage multiple projects and events simultaneously under tight deadlines.

Creative thinker with a strategic mindset, able to generate new ideas and initiatives.

Experience in reservation platforms, event management, and corporate bookings is a plus.

We are seeking a proactive and ambitious Business Development Manager to lead our sales and marketing effort. This is a hands-on role where creativity meets strategy. You will be responsible for driving new business, managing existing client relationships, and delivering memorable guest experiences. Working closely with the directors, you will develop and execute innovative sales and marketing strategies that enhance revenue, brand presence, and customer satisfaction.

Key Responsibilities:

Manage all sales and marketing activities, including social media, email communications, and content creation.

Develop and implement creative marketing campaigns and strategies, including micro and macro events (e.g., Mother’s Day, Father’s Day, Christmas).

Manage and nurture guest relationships and corporate clients, maintaining regular engagement and high satisfaction.

Oversee reservations platforms, including DesignMyNight, and manage all bespoke events from weddings and corporate functions to full venue buyouts.

Drive new enquiries, convert leads into confirmed bookings, and optimise revenue opportunities.

Handle review sites and complaint management, ensuring guest feedback is addressed promptly and professionally.

Lead high-volume periods, particularly Christmas bookings, ensuring smooth operation and maximised revenue.

Manage third-party gift card functions and other administrative tasks related to restaurant operations.

Work directly with the directors to report performance, develop strategies, and identify growth opportunities.

Skills and Experience:

Proven experience in hospitality sales, business development, or marketing.

Strong understanding of social media, email marketing, and content creation.

Exceptional communication and relationship management skills.

Ability to manage multiple projects and events simultaneously under tight deadlines.

Creative thinker with a strategic mindset, able to generate new ideas and initiatives.

Experience in reservation platforms, event management, and corporate bookings is a plus.