At Urban Playground, our mission is simple: to amaze every guest, every time. Our venue bring together next-level attractions, award-winning food and world class drinks, all in one immersive, stylish setting. In a digital age, we give people a reason to connect in the real world, and they leave with memories that last. 

Role Description 

Working in the attractions team you are responsible for the delivery of a high-class entertainment operation. You will work across all the CUBEs playing the role of game show host, and bringing the experience to life. 

Essential Duties and Responsibilities 

• Providing an energetic and enthusiastic performance of ‘Game show host’ for every customer, including groups and party bookings.  
• Explaining and enforcing rules of each game.  
• Operate the CUBEs to determine a win or loss.  
• Learn and familiarise with all games, including technical set up and rules. 
• Maintain a clean and presentable service area at all times.  
• Assist in setting up the venue before opening.  

Other Duties and Responsibilities 

• Ensure all training is completed in a timely manner. 
• Proactively contribute to and suggest ways of improving company processes and procedures.  
• Assisting in the onboarding of newer members of the team.   

Skills 

Technical 

• 1 year of Customer Service experience.  
• Experience in a presenting or performing role. 
• Experience in a competitive socialisng or games venue.  
• Experience working in high volume venues.  
• Experience working in large teams as well as independently.  

Personal  

• Confident, enthusiastic and engaging manner. 
• Flexibility to work regular evenings and weekends.  
• Positive, ‘Can do’ attitude, picking up any additional responsibilities to help the wider team. 
• A keen eye for detail, never compromising on standards and keen to deliver an amazing service. 
• Ability to think on your feet and adapt.
• Excellent verbal and written English is required for this role. 

At Urban Playground, our mission is simple: to amaze every guest, every time. Our venue bring together next-level attractions, award-winning food and world class drinks, all in one immersive, stylish setting. In a digital age, we give people a reason to connect in the real world, and they leave with memories that last. 

Role Description 

Working in the attractions team you are responsible for the delivery of a high-class entertainment operation. You will work across all the CUBEs playing the role of game show host, and bringing the experience to life. 

Essential Duties and Responsibilities 

• Providing an energetic and enthusiastic performance of ‘Game show host’ for every customer, including groups and party bookings.  
• Explaining and enforcing rules of each game.  
• Operate the CUBEs to determine a win or loss.  
• Learn and familiarise with all games, including technical set up and rules. 
• Maintain a clean and presentable service area at all times.  
• Assist in setting up the venue before opening.  

Other Duties and Responsibilities 

• Ensure all training is completed in a timely manner. 
• Proactively contribute to and suggest ways of improving company processes and procedures.  
• Assisting in the onboarding of newer members of the team.   

Skills 

Technical 

• 1 year of Customer Service experience.  
• Experience in a presenting or performing role. 
• Experience in a competitive socialisng or games venue.  
• Experience working in high volume venues.  
• Experience working in large teams as well as independently.  

Personal  

• Confident, enthusiastic and engaging manner. 
• Flexibility to work regular evenings and weekends.  
• Positive, ‘Can do’ attitude, picking up any additional responsibilities to help the wider team. 
• A keen eye for detail, never compromising on standards and keen to deliver an amazing service. 
• Ability to think on your feet and adapt.
• Excellent verbal and written English is required for this role.