Role Description 

Leading the bar team, you are responsible for ensuring the delivery of a high class bar operation. You will lead our 6 bars in the venue, helping to serve welcome drinks and cocktails for party bookings, and draught beers or soft drinks for those taking a break in their CUBE journey. Managing and mentoring a team of approximately 20 bar staff.  

Essential Duties and Responsibilities 

• Orchestrating and leading a top quality bar service.  
• Supervising multiple bar teams on shift, ensuring staff follow direction. 
• Rotating staff as required during shifts according to customer flow.  
• Organising shifts and rotas for staff. 
• Liaising with the Payroll manager for any updates or queries.  
• Dealing with staff and operation issues locally, or escalating to the correct department lead as required. 
• Dealing with escalated complaints and customer issues. 
• Monitoring and ordering stock, always ensuring sufficient levels and checking deliveries are correct. 
• Liaising with suppliers for deals, promotions and new products.   
• Managing HR or performance-based issues, including 121s and disciplinaries. 
• Managing budgets, margins and P&L.  
• Working with other managers for large bookings or venue updates. 
• Delegating tasks and responsibilities to supervisors and team leaders. 
• Assisting with Bar service as required by customers levels. 

Other Duties and Responsibilities 

• Ensure all training is promptly completed and documented. 
• Review hygiene audits and mystery shopper reports. 
• Contribute to and suggest ways of improving company processes.  
• Design and implement new procedures as directed by senior team, including seasonal menu changes.  
• Onboarding and training of newer members of the team. 
• Fire Marshall and First Aid responsibilities.  

Skills 

Technical  

• 10 years of Bar experience.  
• Experience leading large teams including back-office responsibilities. 
• High volume bar operation experience.  
• Experience leading bar operations in venues with multiple bars.  
• Recruiting, building and training teams of bar staff. 
• Implementing processes to improve service and operations. 
• Cocktail making and premium drink mixing.  
• Accurate free-pouring ability
• Personal License.   

Personal  

• Flexibility to work regular evenings and weekends.  
• Positive, ‘Can do’ attitude, picking up any additional responsibilities to help the wider team. 
• Engaging and pleasant persona to extend the customer experience. 
• Strong leadership qualities. 
• A keen eye for detail, never compromising on standards. 
• Ability to think on your feet and adapt to the changes of a growing company.  
• Excellent verbal and written English is required for this role. 

Role Description 

Leading the bar team, you are responsible for ensuring the delivery of a high class bar operation. You will lead our 6 bars in the venue, helping to serve welcome drinks and cocktails for party bookings, and draught beers or soft drinks for those taking a break in their CUBE journey. Managing and mentoring a team of approximately 20 bar staff.  

Essential Duties and Responsibilities 

• Orchestrating and leading a top quality bar service.  
• Supervising multiple bar teams on shift, ensuring staff follow direction. 
• Rotating staff as required during shifts according to customer flow.  
• Organising shifts and rotas for staff. 
• Liaising with the Payroll manager for any updates or queries.  
• Dealing with staff and operation issues locally, or escalating to the correct department lead as required. 
• Dealing with escalated complaints and customer issues. 
• Monitoring and ordering stock, always ensuring sufficient levels and checking deliveries are correct. 
• Liaising with suppliers for deals, promotions and new products.   
• Managing HR or performance-based issues, including 121s and disciplinaries. 
• Managing budgets, margins and P&L.  
• Working with other managers for large bookings or venue updates. 
• Delegating tasks and responsibilities to supervisors and team leaders. 
• Assisting with Bar service as required by customers levels. 

Other Duties and Responsibilities 

• Ensure all training is promptly completed and documented. 
• Review hygiene audits and mystery shopper reports. 
• Contribute to and suggest ways of improving company processes.  
• Design and implement new procedures as directed by senior team, including seasonal menu changes.  
• Onboarding and training of newer members of the team. 
• Fire Marshall and First Aid responsibilities.  

Skills 

Technical  

• 10 years of Bar experience.  
• Experience leading large teams including back-office responsibilities. 
• High volume bar operation experience.  
• Experience leading bar operations in venues with multiple bars.  
• Recruiting, building and training teams of bar staff. 
• Implementing processes to improve service and operations. 
• Cocktail making and premium drink mixing.  
• Accurate free-pouring ability
• Personal License.   

Personal  

• Flexibility to work regular evenings and weekends.  
• Positive, ‘Can do’ attitude, picking up any additional responsibilities to help the wider team. 
• Engaging and pleasant persona to extend the customer experience. 
• Strong leadership qualities. 
• A keen eye for detail, never compromising on standards. 
• Ability to think on your feet and adapt to the changes of a growing company.  
• Excellent verbal and written English is required for this role.