F1 Arcade® is the world's first official Formula 1® social entertainment venue, where high-octane excitement meets exceptional hospitality! Each meticulously designed venue features up to 90 state of the art full motion F1® racing simulators, a world-class food menu and open kitchen, an enormous cocktail and champagne bar, along with private and semi-private event spaces, perfect for all group sizes.

We first opened our doors at St Paul’s, London in November 2022, and have further added arcades in Birmingham, as well as in the US in Boston & Washington D.C. Whether you’re a racing fan or not, this is a social gaming experience like no other. 

We’re looking for a Hospitality Manager to join our team at our St Paul's.

Key Responsibilities of the Hospitality Manager:

·        Ensure every guest receives a warm welcome and exceptional service throughout their visit.

·        Implement and uphold service standards to maintain a high level of guest satisfaction.

·        Engage with guests to assess their experience, address needs, and resolve issues promptly.

·        Train, support, and motivate the front-of-house team to deliver outstanding hospitality.

·        Act as a key point of contact for guests, ensuring their needs are met efficiently.

·        Monitor guest feedback from surveys, reviews, and direct interactions to identify trends.

·        Work with other departments to ensure seamless service and resolve recurring guest concerns.

What we can offer you:

·       Generous staff discount of 50% off food & drink at any time for you and up to 3 friends, and free racing for you and up to 3 friends.

·       Bi-monthly team social events.

·       Free on site Personal Training sessions.

·       Employee Assistance Program.

·       Financial wellbeing platform with early access to your salary.

·       Generous holiday entitlement of 25 days + bank holidays.

We are committed to creating a vibrant and dynamic environment where our team members can thrive. If you're passionate about hospitality, gaming, and delivering top-notch customer experiences, we invite you to join us to fuel your career at F1® Arcade!

F1 Arcade® is the world's first official Formula 1® social entertainment venue, where high-octane excitement meets exceptional hospitality! Each meticulously designed venue features up to 90 state of the art full motion F1® racing simulators, a world-class food menu and open kitchen, an enormous cocktail and champagne bar, along with private and semi-private event spaces, perfect for all group sizes.

We first opened our doors at St Paul’s, London in November 2022, and have further added arcades in Birmingham, as well as in the US in Boston & Washington D.C. Whether you’re a racing fan or not, this is a social gaming experience like no other. 

We’re looking for a Hospitality Manager to join our team at our St Paul's.

Key Responsibilities of the Hospitality Manager:

·        Ensure every guest receives a warm welcome and exceptional service throughout their visit.

·        Implement and uphold service standards to maintain a high level of guest satisfaction.

·        Engage with guests to assess their experience, address needs, and resolve issues promptly.

·        Train, support, and motivate the front-of-house team to deliver outstanding hospitality.

·        Act as a key point of contact for guests, ensuring their needs are met efficiently.

·        Monitor guest feedback from surveys, reviews, and direct interactions to identify trends.

·        Work with other departments to ensure seamless service and resolve recurring guest concerns.

What we can offer you:

·       Generous staff discount of 50% off food & drink at any time for you and up to 3 friends, and free racing for you and up to 3 friends.

·       Bi-monthly team social events.

·       Free on site Personal Training sessions.

·       Employee Assistance Program.

·       Financial wellbeing platform with early access to your salary.

·       Generous holiday entitlement of 25 days + bank holidays.

We are committed to creating a vibrant and dynamic environment where our team members can thrive. If you're passionate about hospitality, gaming, and delivering top-notch customer experiences, we invite you to join us to fuel your career at F1® Arcade!