People Team Assistant

Location – London, Office based (minimum 3 days per week in office)

Hours – 35hrs a week

Salary - c£30k plus benefits, dependent on experience

The Big Table Group are looking for a People Team Assistant to support our HR team and business operations. The ideal candidate will undertake various HR tasks, including employee relations, pay and benefit queries, and ensure alignment with our overall HR strategy and business growth.

The role is based in our support office in Central London, just a five-minute walk from Oxford Circus. 

We are one of the largest leading restaurant companies in the UK, operating over 200 sites at various locations across the country which includes brands such as Bella Italia, Frankie & Benny's, Banana Tree, Chiquito and Las Iguanas. The successful candidate will relish in the opportunity for personal development as part of a hard-working team and be part of a fast paced, ever evolving, and dynamic company.

Key Responsibilities of the role are:

• To manage Support Centre Personnel files (p-files), including contracts, performance management, and disciplinary actions.
• Prepare paperwork for internal ER cases and employment law tribunals.
• Support the Central HR Team in reporting to the business, including travel and accommodation, rewards and recognition, annual salary surveys, and more.
• Maintain accurate records and case notes, ensuring compliance with Data Protection regulations.
• Complete letters and paperwork for Support Centre movements.
• Communicate with employees regarding pay reviews, bonuses, and changes to compensation and benefits programs.
• Act as a notetaker for ER cases as required.
• Liaise with payroll and HR colleagues to resolve issues and minimize future problems.
• Support TUPE or redundancy programs as needed.
• Manage long and short-term sickness absence and measure absence triggers.
• Communicate ongoing incentives and engagement initiatives to the restaurants.
• Monitor outstanding holiday for Support Centre and advise line managers of any issues.
• Conduct regular reviews and manage employee benefits, working with third parties to ensure relevance and cost-effectiveness.
• Deliver on-time projects to support HR initiatives.
• Assist with benefits renewals, including Private Medical Insurance, Group Income Protection, and Life Assurance plans.
• Support pay benchmarking exercises and maintain relationships with pay benchmarking companies.
• Induct new starters into the Support Centre and maintain regular contact to ensure they are settling into their roles and identify further training needs.
• Support performance reviews and the Support Centre calibration process.
• Undertake any other reasonable duties as required or requested.

To be successful in this role you’ll need to be able to demonstrate your skills, experience and personal attributes in these areas:

• Advanced knowledge of Microsoft Excel, Word, and PowerPoint.
• Experience with HR systems (Fourth Hospitality – HR, Payroll, and LP).
• High attention to detail and excellent communication skills.
• Strong analytical and problem-solving skills.
• Planned and organized approach to work.
• Knowledge of payroll systems.
• Self-starter with the ability to plan and prioritize workload.
• Results-oriented and persistent in pursuing goals.
• Strong collaboration and communication skills.
• High moral ethics and integrity.
• Promotes diversity and inclusion.
• Innovative and proactive in an agile workplace.
• Adaptable and resilient under pressure.