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Operations Manager - New Hotel & Events Venue
Longridge House
Operations Manager - New Hotel & Events Venue
Longridge House
Full Time
1
Year
Experience
£34000 / Year
Operations Manager - New Hotel & Events Venue
Longridge House
Full Time
1
Year
Experience
£34000 / Year
Skills
Organised
Hospitality
leadership
Description
Elle R Leisure is excited to be opening Longridge House, a stunning new hotel and wedding venue set in the heart of the Lancashire countryside. We are looking for an experienced and passionate Guest Relations Manager to play a key role in helping us create exceptional guest experiences from day one.
Boasting 23 bedrooms, two exclusive cottages, three event spaces, 2 bars and a restaurant, Longridge House
will be a premier destination for high-end weddings and bespoke events, as well offering exceptional dining
and hotel experiences that match the elegance and charm of the venue.
Who we are
Elle R leisure is a true independent multi concept operator. We have been trailblazers for the last 20 years and
are still progressing and expanding in the North west hospitality industry. Our venues include the Alberts
Restaurants, Dukes 92, Woodlands Hotel, Soughton Hall, Hello Hotel and now Longridge House.
The Role:
As Operations Manager you will key role in shaping the guest experience and operations from the very
beginning. This is a unique opportunity to be a part of an exciting adventure, leading the charge in delivering
exceptional hospitality across our food and beverage operations, weddings, and events. You'll oversee multiple
areas of the venue, ensuring that everything runs smoothly while maintaining our commitment to quality,
detail, and unforgettable guest experiences.
Key Responsibilities:
- Oversee day-to-day restaurant, bar, and event operations, ensuring excellent guest experiences.
- Lead and motivate the F&B and Events teams to maintain high service standards.
- Manage team levels and logistics for events to ensure smooth operations.
- Oversee event setup and breakdown, ensuring flawless execution.
- Maintain high standards of restaurant and bar service, delivering a seamless guest experience.
- Collaborate with the Sales Manager to align operational capabilities with event strategies.
- Monitor the operational budget, focusing on cost control and profitability.
- Develop and implement procedures to ensure compliance with health and safety regulations.
- Train and support team development to ensure top-tier hospitality and product knowledge.
- Act as the point of contact for guests during events, handling any concerns professionally.
- Analyse feedback and data to drive improvements in operations.
What We're Looking For:
- Previous experience in operations management within a hospitality environment.
- Strong leadership skills with the ability to motivate and develop a team.
- Exceptional attention to detail and a commitment to delivering high-quality guest experiences.
- Excellent organisational and multitasking skills.
- Strong communication skills with the ability to collaborate effectively across teams.
- Knowledge of budget management, cost control, and profitability analysis.
- Ability to work in a fast-paced environment while maintaining a calm and professional demeanor
Why Join Us?
- Be part of an exciting new opening in a beautiful countryside location.
- Work within a supportive and dynamic team dedicated to creating exceptional experiences.
- Competitive salary and opportunities for career growth within Elle R Leisure.
- Enjoy the unique chance to shape the future of Longridge House and leave your mark on this
extraordinary venue.
Elle R Leisure is excited to be opening Longridge House, a stunning new hotel and wedding venue set in the heart of the Lancashire countryside. We are looking for an experienced and passionate Guest Relations Manager to play a key role in helping us create exceptional guest experiences from day one.
Boasting 23 bedrooms, two exclusive cottages, three event spaces, 2 bars and a restaurant, Longridge House
will be a premier destination for high-end weddings and bespoke events, as well offering exceptional dining
and hotel experiences that match the elegance and charm of the venue.
Who we are
Elle R leisure is a true independent multi concept operator. We have been trailblazers for the last 20 years and
are still progressing and expanding in the North west hospitality industry. Our venues include the Alberts
Restaurants, Dukes 92, Woodlands Hotel, Soughton Hall, Hello Hotel and now Longridge House.
The Role:
As Operations Manager you will key role in shaping the guest experience and operations from the very
beginning. This is a unique opportunity to be a part of an exciting adventure, leading the charge in delivering
exceptional hospitality across our food and beverage operations, weddings, and events. You'll oversee multiple
areas of the venue, ensuring that everything runs smoothly while maintaining our commitment to quality,
detail, and unforgettable guest experiences.
Key Responsibilities:
- Oversee day-to-day restaurant, bar, and event operations, ensuring excellent guest experiences.
- Lead and motivate the F&B and Events teams to maintain high service standards.
- Manage team levels and logistics for events to ensure smooth operations.
- Oversee event setup and breakdown, ensuring flawless execution.
- Maintain high standards of restaurant and bar service, delivering a seamless guest experience.
- Collaborate with the Sales Manager to align operational capabilities with event strategies.
- Monitor the operational budget, focusing on cost control and profitability.
- Develop and implement procedures to ensure compliance with health and safety regulations.
- Train and support team development to ensure top-tier hospitality and product knowledge.
- Act as the point of contact for guests during events, handling any concerns professionally.
- Analyse feedback and data to drive improvements in operations.
What We're Looking For:
- Previous experience in operations management within a hospitality environment.
- Strong leadership skills with the ability to motivate and develop a team.
- Exceptional attention to detail and a commitment to delivering high-quality guest experiences.
- Excellent organisational and multitasking skills.
- Strong communication skills with the ability to collaborate effectively across teams.
- Knowledge of budget management, cost control, and profitability analysis.
- Ability to work in a fast-paced environment while maintaining a calm and professional demeanor
Why Join Us?
- Be part of an exciting new opening in a beautiful countryside location.
- Work within a supportive and dynamic team dedicated to creating exceptional experiences.
- Competitive salary and opportunities for career growth within Elle R Leisure.
- Enjoy the unique chance to shape the future of Longridge House and leave your mark on this
extraordinary venue.
Operations Manager - New Hotel & Events Venue
Full Time
1
Year
Experience
£34000 / Year
Skills
Organised
Hospitality
leadership
Ferraris Hotel Chipping Lane, Preston, PR3 2TB, United Kingdom