The Lost Boy, Farnham

Up to £50,000 per annum, plus bonus and a share of tronc worth up to £5,000 per year

The Lost Boy is one of Farnham’s standout pubs. Full of character, surrounded by a thriving local community and known for great food, warm hospitality and memorable guest experiences, it is a pub with real personality and enormous potential.

We are looking for an experienced and passionate General Manager to take ownership of this brilliant business, lead an exceptional team and continue building The Lost Boy’s reputation as one of the best places to eat, drink and stay in Farnham.

This is more than a management position. It is the opportunity to run a business you can be genuinely proud of.

A job you can enjoy

Being a General Manager at Upham Inns is about making everyone feel welcome, guests and team alike.

You will take ownership of the entire guest journey, from the first booking through to the final goodbye. You will create a pub where people feel instantly at home, where seriously good food and expertly made drinks are delivered by a friendly, confident and knowledgeable team.

Whether guests are joining us for a quick drink after work, catching up with friends or celebrating a special family occasion, your role is to make The Lost Boy their favourite escape.

You will have the freedom to bring your ideas, energy and personality to the business, while having the support of an experienced and hands-on team behind you.

What’s in it for you?

• Salary of up to £50,000 per annum
• Performance-related bonus
• A share of tronc worth up to £5,000 per year
• Flexible shift patterns
• Up to 33% off meals when off duty for you and up to six guests
• 33% off Upham Inns hotel accommodation
• 20% off accommodation for friends and family
• Access to the Lifestyle Card, giving you instant access to more than 5,000 discounts
• Discounts with local independents, national retailers and online businesses
• Service awards recognising your contribution and loyalty
• Refer-a-friend and chef recruitment incentives of up to £1,000
• The support of a growing business that is big enough to provide opportunity, but small enough to know and care about its people

What you’ll be responsible for

As General Manager, you will take full ownership of The Lost Boy and lead the pub in line with Upham Inns’ standards, values and commercial expectations.

You will:

• Lead from the front with a visible, hands-on approach
• Recruit, train, coach and develop a high-performing team
• Inspire a genuine passion for outstanding food, drink and hospitality
• Drive consistently high levels of guest service
• Build strong relationships within the local Farnham community
• Grow repeat business and strengthen the pub’s local reputation
• Take ownership of sales, labour, costs and overall profitability
• Manage the pub’s P&L and deliver agreed budgets
• Oversee stock ordering while controlling wastage and stock levels
• Prepare team rotas at least two weeks in advance and in line with labour budgets
• Maintain the highest standards of cleanliness, safety and legal compliance
• Take overall responsibility for the health and safety of guests, team members and visitors
• Ensure all fire, kitchen and health and safety procedures are consistently followed
• Act as the Designated Premises Supervisor and ensure the pub operates in line with its licence

What we’re looking for

You will already be an experienced hospitality leader who understands how to balance great guest experiences, strong team engagement and commercial performance.

You will need:

• At least one year’s experience as a General Manager within a gastro-style pub
• Alternatively, a strong track record managing different styles of pubs or restaurants
• A consistent approach to delivering exceptional guest service
• Strong leadership and motivational skills
• The ability to create an engaged, accountable and successful team
• A genuine passion for hospitality, food and drink
• A proactive, reliable and highly motivated approach
• Strong financial understanding, including experience with P&Ls, sales budgets and labour control
• The flexibility to work up to 48 hours per week, including evenings, weekends and bank holidays
• The Right to Work in the UK

About Upham Inns

Upham Inns is a growing collection of beautiful, individual premium pubs across Southern England.

Our pubs are found in idyllic villages and thriving towns, where we aim to be the quality local at the heart of each community. We serve high-quality, freshly prepared pub food in warm and characterful surroundings, with many of our pubs also offering charming bedrooms.

We are a friendly, hands-on business with a genuine passion for running great pubs.

It is an exciting time to join us. We are continuing to invest in our people, our pubs and our future, and we are looking for ambitious hospitality leaders who want to grow with us.

If you have the drive, personality and passion to make The Lost Boy one of Farnham’s most welcoming and successful pubs, we would love to hear from you.

Take ownership. Build the team. Grow the business. Make The Lost Boy yours.

The Lost Boy, Farnham

Up to £50,000 per annum, plus bonus and a share of tronc worth up to £5,000 per year

The Lost Boy is one of Farnham’s standout pubs. Full of character, surrounded by a thriving local community and known for great food, warm hospitality and memorable guest experiences, it is a pub with real personality and enormous potential.

We are looking for an experienced and passionate General Manager to take ownership of this brilliant business, lead an exceptional team and continue building The Lost Boy’s reputation as one of the best places to eat, drink and stay in Farnham.

This is more than a management position. It is the opportunity to run a business you can be genuinely proud of.

A job you can enjoy

Being a General Manager at Upham Inns is about making everyone feel welcome, guests and team alike.

You will take ownership of the entire guest journey, from the first booking through to the final goodbye. You will create a pub where people feel instantly at home, where seriously good food and expertly made drinks are delivered by a friendly, confident and knowledgeable team.

Whether guests are joining us for a quick drink after work, catching up with friends or celebrating a special family occasion, your role is to make The Lost Boy their favourite escape.

You will have the freedom to bring your ideas, energy and personality to the business, while having the support of an experienced and hands-on team behind you.

What’s in it for you?

• Salary of up to £50,000 per annum
• Performance-related bonus
• A share of tronc worth up to £5,000 per year
• Flexible shift patterns
• Up to 33% off meals when off duty for you and up to six guests
• 33% off Upham Inns hotel accommodation
• 20% off accommodation for friends and family
• Access to the Lifestyle Card, giving you instant access to more than 5,000 discounts
• Discounts with local independents, national retailers and online businesses
• Service awards recognising your contribution and loyalty
• Refer-a-friend and chef recruitment incentives of up to £1,000
• The support of a growing business that is big enough to provide opportunity, but small enough to know and care about its people

What you’ll be responsible for

As General Manager, you will take full ownership of The Lost Boy and lead the pub in line with Upham Inns’ standards, values and commercial expectations.

You will:

• Lead from the front with a visible, hands-on approach
• Recruit, train, coach and develop a high-performing team
• Inspire a genuine passion for outstanding food, drink and hospitality
• Drive consistently high levels of guest service
• Build strong relationships within the local Farnham community
• Grow repeat business and strengthen the pub’s local reputation
• Take ownership of sales, labour, costs and overall profitability
• Manage the pub’s P&L and deliver agreed budgets
• Oversee stock ordering while controlling wastage and stock levels
• Prepare team rotas at least two weeks in advance and in line with labour budgets
• Maintain the highest standards of cleanliness, safety and legal compliance
• Take overall responsibility for the health and safety of guests, team members and visitors
• Ensure all fire, kitchen and health and safety procedures are consistently followed
• Act as the Designated Premises Supervisor and ensure the pub operates in line with its licence

What we’re looking for

You will already be an experienced hospitality leader who understands how to balance great guest experiences, strong team engagement and commercial performance.

You will need:

• At least one year’s experience as a General Manager within a gastro-style pub
• Alternatively, a strong track record managing different styles of pubs or restaurants
• A consistent approach to delivering exceptional guest service
• Strong leadership and motivational skills
• The ability to create an engaged, accountable and successful team
• A genuine passion for hospitality, food and drink
• A proactive, reliable and highly motivated approach
• Strong financial understanding, including experience with P&Ls, sales budgets and labour control
• The flexibility to work up to 48 hours per week, including evenings, weekends and bank holidays
• The Right to Work in the UK

About Upham Inns

Upham Inns is a growing collection of beautiful, individual premium pubs across Southern England.

Our pubs are found in idyllic villages and thriving towns, where we aim to be the quality local at the heart of each community. We serve high-quality, freshly prepared pub food in warm and characterful surroundings, with many of our pubs also offering charming bedrooms.

We are a friendly, hands-on business with a genuine passion for running great pubs.

It is an exciting time to join us. We are continuing to invest in our people, our pubs and our future, and we are looking for ambitious hospitality leaders who want to grow with us.

If you have the drive, personality and passion to make The Lost Boy one of Farnham’s most welcoming and successful pubs, we would love to hear from you.

Take ownership. Build the team. Grow the business. Make The Lost Boy yours.