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Dedicated OTP Pro (Hourly)
44882 Indian Ripple And Greene Crossing-Dayton McDonald's
Dedicated OTP Pro (Hourly)
44882 Indian Ripple And Greene Crossing-Dayton McDonald's
Full Time
On call
Hybrid remote
1
Year
Experience
$16 - $25 / Hour
Dedicated OTP Pro (Hourly)
44882 Indian Ripple And Greene Crossing-Dayton McDonald's
Full Time
On call
Hybrid remote
1
Year
Experience
$16 - $25 / Hour
Skills
Point of Sale
Other
Microsoft Office
Description
Description We are looking for a dedicated Operations Technology Professional (OTP) Pro to actively support the development and execution of our in-restaurant technology, ensuring that all equipment functions at the highest level for our customers and crew. OTPs are at the heart of running great restaurants. They elevate expertise and ensure end users — managers, crew, and customers — can effectively use the technology in the restaurants.
Responsibilities
The OTP Pro is responsible for deploying, maintaining, and repairing restaurant hardware, software,
and network technology in their organization’s restaurants.
Duties of this position include the following:
• Upgrades: Perform certain self-installs and OS upgrades
• Maintenance: Perform scheduled maintenance tasks to ensure optimal functionality and
performance of equipment
• Troubleshooting: Provide in-house technology support to triage issues on-site and over the
phone
• Development: Train, develop and lead an organization of OTPs for restaurant-level support.
• Training: Provide necessary resources, tools and support as new technologies and initiatives
are deployed
Perks and Benefits
• Competitive pay starting at $16
• 4 college credit hours for attending OTP Pro class
• Paid sick leave or paid time off
• Tuition reimbursement and/or educational assistance through Archways to Opportunity
• Employee discounts and free meals during shifts
Qualifications
• Responsible with good attention to detail and strong time management skills
• Strong communication skills with the ability to effectively communicate technology issues,
outcomes, needs and costs
• Self-motivated with a thirst for knowledge
• Flexible availability as some upgrades or equipment replacements must be completed
during late evenings or early mornings. Weekend availability and on-call availability may be
needed on occasion
• Ability to travel to restaurants located in [insert location cities]
• Ability to lift up to 50 pounds
Additional Information
We are an equal opportunity employer and value diversity at our company. We do not discriminate on
the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual
orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic
information, citizenship or any other class characteristic protected by federal or applicable state law.
We will ensure that individuals with disabilities are provided reasonable accommodation(s) to
participate in the job application or interview process, to perform essential job functions, and to receive
other benefits and privileges of employment. Please contact the restaurant you are applying to request
accommodation(s).
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not
McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for
example, when running the restaurant. However, this franchisee is a separate company and a
separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the
franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for
employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and
scheduling employees.
McDonald’s USA has no control over employment matters at the
restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no
involvement in any employment decisions, including whether you receive an interview for the job or
whether you are hired.
This job posting contains some general information about what it is like to work in this restaurant but is
not a complete description of all duties of the job. People who work in this restaurant perform a number
of different tasks every day and this posting does not list every essential function of the job.• Must be 18 years old to apply
Description We are looking for a dedicated Operations Technology Professional (OTP) Pro to actively support the development and execution of our in-restaurant technology, ensuring that all equipment functions at the highest level for our customers and crew. OTPs are at the heart of running great restaurants. They elevate expertise and ensure end users — managers, crew, and customers — can effectively use the technology in the restaurants.
Responsibilities
The OTP Pro is responsible for deploying, maintaining, and repairing restaurant hardware, software,
and network technology in their organization’s restaurants.
Duties of this position include the following:
• Upgrades: Perform certain self-installs and OS upgrades
• Maintenance: Perform scheduled maintenance tasks to ensure optimal functionality and
performance of equipment
• Troubleshooting: Provide in-house technology support to triage issues on-site and over the
phone
• Development: Train, develop and lead an organization of OTPs for restaurant-level support.
• Training: Provide necessary resources, tools and support as new technologies and initiatives
are deployed
Perks and Benefits
• Competitive pay starting at $16
• 4 college credit hours for attending OTP Pro class
• Paid sick leave or paid time off
• Tuition reimbursement and/or educational assistance through Archways to Opportunity
• Employee discounts and free meals during shifts
Qualifications
• Responsible with good attention to detail and strong time management skills
• Strong communication skills with the ability to effectively communicate technology issues,
outcomes, needs and costs
• Self-motivated with a thirst for knowledge
• Flexible availability as some upgrades or equipment replacements must be completed
during late evenings or early mornings. Weekend availability and on-call availability may be
needed on occasion
• Ability to travel to restaurants located in [insert location cities]
• Ability to lift up to 50 pounds
Additional Information
We are an equal opportunity employer and value diversity at our company. We do not discriminate on
the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual
orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic
information, citizenship or any other class characteristic protected by federal or applicable state law.
We will ensure that individuals with disabilities are provided reasonable accommodation(s) to
participate in the job application or interview process, to perform essential job functions, and to receive
other benefits and privileges of employment. Please contact the restaurant you are applying to request
accommodation(s).
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not
McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for
example, when running the restaurant. However, this franchisee is a separate company and a
separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the
franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for
employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and
scheduling employees.
McDonald’s USA has no control over employment matters at the
restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no
involvement in any employment decisions, including whether you receive an interview for the job or
whether you are hired.
This job posting contains some general information about what it is like to work in this restaurant but is
not a complete description of all duties of the job. People who work in this restaurant perform a number
of different tasks every day and this posting does not list every essential function of the job.• Must be 18 years old to apply
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Dedicated OTP Pro (Hourly)
Full Time
On call
Hybrid remote
1
Year
Experience
$16 - $25 / Hour
Skills
Point of Sale
Other
Microsoft Office
4380 INDIAN RIPPLE RD, DAYTON, Ohio 45430, United States