General Manager

Miguel’s Jr. stays true to who we are with Our WHY, or our purpose:

      We create positive experiences and opportunities around the LOVE OF FOOD, FAMILY, AND SERVICE.

At Miguel's you will find more than just a job. We are a family and a team with goals and aspirations!

Our General Managers are one of the most important and honored jobs in the entire company: leading your team to prepare delicious food for our valued guests. If you enjoy cooking and pleasing people, as well as leading a team to success, this is a great job for you!

Our team members enjoy:

• Free meals on every shift
• Generous food discounts on days off
• A fun environment
• Flexible schedules
• Full or Part time available
• Opportunities for multi-unit or corporate positions
  
• Great Benefits: Health, Vision, Dental, 401k with company match and much more!

We create positive experiences and opportunity around the love of Food, Family, and Service.


What helps Miguel’s Restaurants stay true to who we are is something created recently with many team members across the company – Our WHY or our purpose.

Miguel’s Restaurants is more than just a business - we are a family and a team with goals and aspirations. We create positive experiences and opportunity around the love of Food, Family, and Service.


What helps Miguel’s Restaurants stay true to who we are is something created recently with many team members across the company – Our WHY or our purpose.

Miguel’s Restaurants is more than just a business - we are a family and a team with goals and aspirations.

Full Job Description: General Manager

 Position Summary: The General Manager is the leader of the Front and Back of the House teams and has full business responsibility of a QSR restaurant.

Essential Duties and Responsibilities

• Drives combined team performance in BOH and FOH towards daily excellence in execution and great guest service.

• Creates a positive esprit de corps across the team and in the work environment as to promote sales and retention of top talent.

• Promotes guest service proactively and represents the company on guest recovery regarding restaurant level issues/complaints

• Actively solicits, interviews and selects top talent from a pool of external, internal and referred candidates in order to fulfil current and future needs.

• Manages the financial and operational performance of the business in order to meet and exceed its goals/metrics.

• Leads by example through formal performance management, coaching and positive role modeling of service, company policies and procedures and brand standards.

• Maintains safe, secure and healthy environment by establishing, following and enforcing sanitation standards and procedures, complying with legal regulations; securing revenues; developing and implementing disaster plans; maintains security and sprinkler systems, parking lot and walkway.

• Completes other duties as assigned by DM

Core Competencies

• Strong guest service skills

• Strong business and relationship building communication skills, verbal and written.

• The ability to lead and motivate teams and influence people

• Great problem solving and priority setting skills

• Excellent interpersonal and communication skills

• Excellent relationship building skills both with external and internal customers

• Attention to detail and excellent organizational skills are a must

Requirements

• Must have at least 2 years of experience in a previous supervisory/management role with the QSR with some if not total P&L responsibilities/impact

• Proven ability to lead, manage and motivate a team

• Proficiency in oral and written communication to effectively be a team leader and member with predominantly English-speaking guests and team members

• Intermediate computer skills to include MS Office: (Excel, Word, Outlook and Excel)

• High School Diploma or Equivalent

Additional Info

Physical Demands and Work Environment: 

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Physical demands: While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/ or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment: While performing the duties of this job, the employee is exposed to whether conditions prevalent at the time. The noise level in the work environment is usually moderate and consistent with a restaurant environment.

Compensation and Benefits: 

• Competitive Compensation (DOE)

• Paid Time Off (PTO) & (PSL) Paid Sick Leave

• Health Insurance benefits (Medical, Dental, Vision)

• Company Paid Life Insurance

• 401(k) Plan with Company Match

• Quarterly Bonus - if applicable

Miguel’s Jr. stays true to who we are with Our WHY, or our purpose:

      We create positive experiences and opportunities around the LOVE OF FOOD, FAMILY, AND SERVICE.

At Miguel's you will find more than just a job. We are a family and a team with goals and aspirations!

Our General Managers are one of the most important and honored jobs in the entire company: leading your team to prepare delicious food for our valued guests. If you enjoy cooking and pleasing people, as well as leading a team to success, this is a great job for you!

Our team members enjoy:

• Free meals on every shift
• Generous food discounts on days off
• A fun environment
• Flexible schedules
• Full or Part time available
• Opportunities for multi-unit or corporate positions
  
• Great Benefits: Health, Vision, Dental, 401k with company match and much more!

We create positive experiences and opportunity around the love of Food, Family, and Service.


What helps Miguel’s Restaurants stay true to who we are is something created recently with many team members across the company – Our WHY or our purpose.

Miguel’s Restaurants is more than just a business - we are a family and a team with goals and aspirations. We create positive experiences and opportunity around the love of Food, Family, and Service.


What helps Miguel’s Restaurants stay true to who we are is something created recently with many team members across the company – Our WHY or our purpose.

Miguel’s Restaurants is more than just a business - we are a family and a team with goals and aspirations.

Full Job Description: General Manager

 Position Summary: The General Manager is the leader of the Front and Back of the House teams and has full business responsibility of a QSR restaurant.

Essential Duties and Responsibilities

• Drives combined team performance in BOH and FOH towards daily excellence in execution and great guest service.

• Creates a positive esprit de corps across the team and in the work environment as to promote sales and retention of top talent.

• Promotes guest service proactively and represents the company on guest recovery regarding restaurant level issues/complaints

• Actively solicits, interviews and selects top talent from a pool of external, internal and referred candidates in order to fulfil current and future needs.

• Manages the financial and operational performance of the business in order to meet and exceed its goals/metrics.

• Leads by example through formal performance management, coaching and positive role modeling of service, company policies and procedures and brand standards.

• Maintains safe, secure and healthy environment by establishing, following and enforcing sanitation standards and procedures, complying with legal regulations; securing revenues; developing and implementing disaster plans; maintains security and sprinkler systems, parking lot and walkway.

• Completes other duties as assigned by DM

Core Competencies

• Strong guest service skills

• Strong business and relationship building communication skills, verbal and written.

• The ability to lead and motivate teams and influence people

• Great problem solving and priority setting skills

• Excellent interpersonal and communication skills

• Excellent relationship building skills both with external and internal customers

• Attention to detail and excellent organizational skills are a must

Requirements

• Must have at least 2 years of experience in a previous supervisory/management role with the QSR with some if not total P&L responsibilities/impact

• Proven ability to lead, manage and motivate a team

• Proficiency in oral and written communication to effectively be a team leader and member with predominantly English-speaking guests and team members

• Intermediate computer skills to include MS Office: (Excel, Word, Outlook and Excel)

• High School Diploma or Equivalent

Additional Info

Physical Demands and Work Environment: 

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Physical demands: While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/ or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment: While performing the duties of this job, the employee is exposed to whether conditions prevalent at the time. The noise level in the work environment is usually moderate and consistent with a restaurant environment.

Compensation and Benefits: 

• Competitive Compensation (DOE)

• Paid Time Off (PTO) & (PSL) Paid Sick Leave

• Health Insurance benefits (Medical, Dental, Vision)

• Company Paid Life Insurance

• 401(k) Plan with Company Match

• Quarterly Bonus - if applicable