Join Miguel’s Family!
Do you believe food is more than just a meal? At Miguel’s, we're passionate about creating memorable experiences through delicious food and genuine hospitality. We're searching for enthusiastic team members who share our Why: to share the love with everyone we serve.
We're looking for someone who:
- Has a contagious smile & a passion for creating positive experiences.
- Excels at communication and building rapport with guests.
- Thrives in a team environment and is always willing to help.
- Maintains a positive and can-do attitude.
- Has flexible availability, including nights and weekends (a plus!).
We offer:
- Great Compensation (DOE)
- Paid Time Off (PTO) & (PSL) Paid Sick Leave
- Low-Cost Insurance benefits (Medical, Dental, Vision Plans)
- Company Paid Life Insurance
- 401(k) Plan with up to 4% Company Match
- One Year Anniversary Day
- Free Employee shift meal
General Manager Position Summary:
The
General Manager is the Front and Back of the House team’s leader and has full
business responsibility for a QSR restaurant. S/he represents the brand and
business within the community and builds and internally develops his/her team
comprising of AGM, Shift Supervisors, and restaurant team members covering BOH
and FOH responsibilities.
Essential Duties and Responsibilities
- Drives combined team
performance in BOH and FOH towards daily excellence in execution and great
guest service.
- Creates a positive work
environment across the team and in the work environment to promote sales
and retention of top talent.
- Manages the financial and
operational performance of the business to meet and exceed the locations
and overall company’s goals/metrics (as currently represented by its
Business Scorecard).
- Promotes guest service
proactively and represents the company on guest recovery regarding
restaurant-level issues/complaints
- Actively and constantly
sources, solicits, interviews, and selects top talent from an ongoing pool
of external, internal, and referred candidates to fulfill current and
future needs.
- Leads by example through formal
performance management, training, coaching, and positive role modeling of
service, company policies and procedures, and brand standards.
- Maintains a safe, secure, and
healthy environment by establishing, following, and enforcing sanitation
standards and procedures, complying with legal regulations; securing
revenues; developing and implementing disaster plans; maintains security
and sprinkler systems, parking lot, and walkway.
- Completes other duties as
assigned by Area Manager
- Obtain a SERV Safe
Certification within 90 days of hire
Requirements
- Must have at least 2 years of experience
in a previous supervisory/management role with the QSR with some if not
total P&L responsibilities/impact
- Proven ability to lead, manage
and motivate a team
- Proficiency in oral and written
communication to effectively be a team leader and member with
predominantly English-speaking guests and team members
- Intermediate computer skills
including MS Office: (Excel, Word, Outlook, and Excel)
- High School Diploma or
Equivalent
Additional Info
Physical Demands and Work Environment:
- The physical demands and work
environment characteristics described here are representative of those
that must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform essential functions.
- Physical demands: While
performing the duties of this job, the employee is required to stand;
walk; reach with hands and arms; climb stairs; balance; stoop, kneel,
crouch, or crawl; talk or hear; taste or smell. The employee must
occasionally lift and/ or move up to 50 pounds. Specific vision
abilities required by the job include close vision, distance vision, color
vision, peripheral vision, depth perception, and the ability to adjust
focus.
- Work environment: While
performing the duties of this job, the employee is exposed to whether
conditions prevalent at the time. The noise level in the work
environment is usually moderate and consistent with a restaurant
environment
Job Details:
- Career Advancement/Career Plan: We promote heavily from within.