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Maitre D'
Maison Pickle
Maitre D'
Maison Pickle
Part Time
Full Time
2
Years
Experience
$60000 - $70000 / Year
Maitre D'
Maison Pickle
Part Time
Full Time
2
Years
Experience
$60000 - $70000 / Year
Skills
Point of Sale
Fluent in English
Fast-Paced Experience
Cleanliness
Description
Here at Pickle Hospitality, we intend to provide a dynamic hospitality experience while maintaining unmatched guest satisfaction. We are committed to delivering quality, consistency, and value. No matter the venue our the concept, we search for those who have a genuine desire to do things right and are excellent team players. Together we orchestrate the Pickle Hospitality experience- an unmatched guest experience that continues to bring new comers and neighbors alike. If you’re a driven individual with a passion for warm hospitality and a fast paced environment, welcome home!
Jacob Hadjigeorgis and the team at Jacob's Pickles opened their second eatery in the Upper West side in January 2017. The restaurant, Maison Pickle is a classic American eatery built around imaginative cocktails and French Dip sandwiches; an iconic American roast-beef sandwich first invented in Los Angeles made on fresh, in-house baked bread served with au jus sauce. The restaurant serves fine wines, artisanal beers, and desserts made from an in-house pastry department.
We are looking for an experienced Maitre D' or Lead Host to join our leadership team. As a busy restaurant with a VERY BUSY front door, we are looking for the right candidate who understands the value of a warm and friendly demeanor towards all guests while driving business by maximizing seating at all times. Some other attributes we're looking for:
Embodying hospitality and warm, welcoming energy. Being an agent to all guests under all circumstances. Never let a guest see you sweat and always make the guest feel like we are doing everything in our power to get them seated
Setting the example at the host stand to drive business and accommodate as many people as possible. Finding a way to say yes to a large group when it's easier to say no. Pushing on the weekend and holiday shifts.
Monitoring reservations through Resy and providing updates to the management when cover count exceeds the usualy amount so that we may have the appropriate staff to accommodate.
Monitoring reservations through Resy for upcoming holidays and working with management/calling guests to move reservation times to avoid overbooking time slots.
Plotting busy shifts such as Friday night and the weekends as well as anchoring on all necessary shifts.
Working with events coordinator to oversee the plotting of BEOs.
Working with management to oversee the plotting of large party reservations.
Providing guests with menu questions or concerns, both in house and over the phone (this includes our drink menu).
Presenting guests with reservations or on the waitlist with accurate wait times.
Training new members of the team.
Reading our daily Resy reviews and investigating host stand complaints, if necessary, in efforts to devise a better course of action.
Ensuring the cleanliness and organization of the host stand.
Recognizing and bringing to management's attention any guests that have been waiting longer than 10 min past their reservations or quote time, or any guest that shows any indication of being frustrated.
Here at Pickle Hospitality, we intend to provide a dynamic hospitality experience while maintaining unmatched guest satisfaction. We are committed to delivering quality, consistency, and value. No matter the venue our the concept, we search for those who have a genuine desire to do things right and are excellent team players. Together we orchestrate the Pickle Hospitality experience- an unmatched guest experience that continues to bring new comers and neighbors alike. If you’re a driven individual with a passion for warm hospitality and a fast paced environment, welcome home!
Jacob Hadjigeorgis and the team at Jacob's Pickles opened their second eatery in the Upper West side in January 2017. The restaurant, Maison Pickle is a classic American eatery built around imaginative cocktails and French Dip sandwiches; an iconic American roast-beef sandwich first invented in Los Angeles made on fresh, in-house baked bread served with au jus sauce. The restaurant serves fine wines, artisanal beers, and desserts made from an in-house pastry department.
We are looking for an experienced Maitre D' or Lead Host to join our leadership team. As a busy restaurant with a VERY BUSY front door, we are looking for the right candidate who understands the value of a warm and friendly demeanor towards all guests while driving business by maximizing seating at all times. Some other attributes we're looking for:
Embodying hospitality and warm, welcoming energy. Being an agent to all guests under all circumstances. Never let a guest see you sweat and always make the guest feel like we are doing everything in our power to get them seated
Setting the example at the host stand to drive business and accommodate as many people as possible. Finding a way to say yes to a large group when it's easier to say no. Pushing on the weekend and holiday shifts.
Monitoring reservations through Resy and providing updates to the management when cover count exceeds the usualy amount so that we may have the appropriate staff to accommodate.
Monitoring reservations through Resy for upcoming holidays and working with management/calling guests to move reservation times to avoid overbooking time slots.
Plotting busy shifts such as Friday night and the weekends as well as anchoring on all necessary shifts.
Working with events coordinator to oversee the plotting of BEOs.
Working with management to oversee the plotting of large party reservations.
Providing guests with menu questions or concerns, both in house and over the phone (this includes our drink menu).
Presenting guests with reservations or on the waitlist with accurate wait times.
Training new members of the team.
Reading our daily Resy reviews and investigating host stand complaints, if necessary, in efforts to devise a better course of action.
Ensuring the cleanliness and organization of the host stand.
Recognizing and bringing to management's attention any guests that have been waiting longer than 10 min past their reservations or quote time, or any guest that shows any indication of being frustrated.
Maitre D'
Part Time
Full Time
2
Years
Experience
$60000 - $70000 / Year
Skills
Point of Sale
Fluent in English
Fast-Paced Experience
Cleanliness
2315 Broadway, New York, New York 10024, United States