Location: 30 Upper Grosvenor Street, Mayfair
About MA/NAOpening in early 2026 in Mayfair, MA/NA is inspired by the Japanese belief that every ingredient holds an invisible energy shaped by nature and human craft.
Mana is a spiritual force that is felt rather than seen. It transforms emotion into experience, and a meal into memory.
MA/NA will offer a seamless connection between restaurant and bar. Refined Japanese dishes will sit alongside a world-class cocktail, wine and sake programme. Cocktails flow naturally into dinner, and dinner returns to drinks. Every detail — from service and design to sound and light — is intentional and celebrates the extraordinary within the simple.
The RoleAs Host / Hostess at MA/NA, you will be the first and last point of connection for our guests, setting the tone for the entire experience. With warmth, composure and attention to detail, you will guide guests from arrival to departure, ensuring every welcome feels calm, personal and considered.
Working closely with the Restaurant Manager and service team, you will manage reservations, seating flow and guest communication, helping to create a seamless and emotionally intelligent journey. This role is ideal for someone who understands that hospitality begins before a guest sits at the table — and lingers long after they leave.
Key ResponsibilitiesWelcome guests with warmth, presence and professionalism
Manage reservations and seating plans to ensure smooth service flow
Coordinate arrivals, walk-ins and waiting times with clarity and grace
Communicate closely with the restaurant and bar teams to optimise table timing
Anticipate guest needs and preferences, offering thoughtful, personalised service
Maintain an immaculate entrance, host desk and reception area
Handle guest enquiries, special requests and farewells with confidence and care
Support service briefings and daily preparation alongside management
Proven experience as a Host / Hostess in a fine-dining or luxury hospitality environment
Strong understanding of refined guest service and etiquette
Excellent communication and interpersonal skills
Calm, polished and confident under pressure
Organised, detail-oriented and proactive
Genuine warmth and natural hospitality instincts
Interest in Japanese culture, cuisine or hospitality philosophy
Passion for contributing to a high-profile new opening
Competitive salary and service charge
Opportunity to be part of a flagship opening within the Thesleff Group
Work alongside world-class chefs, sommeliers and hospitality professionals
Ongoing training, development and career progression opportunities
Staff meals, wellness initiatives and a supportive, creative environment
If you believe a welcome should feel effortless, sincere and meaningful — and you want to help shape an experience where first impressions truly matter — we would love to hear from you.
Location: 30 Upper Grosvenor Street, Mayfair
About MA/NAOpening in early 2026 in Mayfair, MA/NA is inspired by the Japanese belief that every ingredient holds an invisible energy shaped by nature and human craft.
Mana is a spiritual force that is felt rather than seen. It transforms emotion into experience, and a meal into memory.
MA/NA will offer a seamless connection between restaurant and bar. Refined Japanese dishes will sit alongside a world-class cocktail, wine and sake programme. Cocktails flow naturally into dinner, and dinner returns to drinks. Every detail — from service and design to sound and light — is intentional and celebrates the extraordinary within the simple.
The RoleAs Host / Hostess at MA/NA, you will be the first and last point of connection for our guests, setting the tone for the entire experience. With warmth, composure and attention to detail, you will guide guests from arrival to departure, ensuring every welcome feels calm, personal and considered.
Working closely with the Restaurant Manager and service team, you will manage reservations, seating flow and guest communication, helping to create a seamless and emotionally intelligent journey. This role is ideal for someone who understands that hospitality begins before a guest sits at the table — and lingers long after they leave.
Key ResponsibilitiesWelcome guests with warmth, presence and professionalism
Manage reservations and seating plans to ensure smooth service flow
Coordinate arrivals, walk-ins and waiting times with clarity and grace
Communicate closely with the restaurant and bar teams to optimise table timing
Anticipate guest needs and preferences, offering thoughtful, personalised service
Maintain an immaculate entrance, host desk and reception area
Handle guest enquiries, special requests and farewells with confidence and care
Support service briefings and daily preparation alongside management
Proven experience as a Host / Hostess in a fine-dining or luxury hospitality environment
Strong understanding of refined guest service and etiquette
Excellent communication and interpersonal skills
Calm, polished and confident under pressure
Organised, detail-oriented and proactive
Genuine warmth and natural hospitality instincts
Interest in Japanese culture, cuisine or hospitality philosophy
Passion for contributing to a high-profile new opening
Competitive salary and service charge
Opportunity to be part of a flagship opening within the Thesleff Group
Work alongside world-class chefs, sommeliers and hospitality professionals
Ongoing training, development and career progression opportunities
Staff meals, wellness initiatives and a supportive, creative environment
If you believe a welcome should feel effortless, sincere and meaningful — and you want to help shape an experience where first impressions truly matter — we would love to hear from you.