Assistant Guest Relations Manager at The Torridon

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Assistant Guest Relations Manager

The Torridon

Assistant Guest Relations Manager

The Torridon

Full Time

1 Year Experience

Up to £37000 / Year

Start date Mon, 14 Sep 2026 00:00:00 GMT

Assistant Guest Relations Manager

The Torridon

Full Time

1 Year Experience

Up to £37000 / Year

Skills

Fluent in English

Description

Could you make every guest feel genuinely special?

We’re looking for a warm, confident and guest-focused Assistant Guest Relations Manager to help deliver exceptional experiences at The Torridon — a world-leading hotel in one of Scotland’s most spectacular locations.

This hands-on role is all about creating memorable moments, personalising guest stays, supporting VIP experiences, resolving guest feedback positively and helping the Front of House team deliver seamless, thoughtful service every day.

You’ll be organised, professional and passionate about hospitality, with great communication skills and an eye for the details that make a stay unforgettable.

You’ll be great for this role if you have:

Front of House, guest relations or luxury hospitality experience
A natural passion for guest service
Confidence handling guest requests and feedback
Strong organisation and attention to detail
A positive, hands-on approach
A desire to grow your hospitality career

What we offer:

Live and work in an incredible Highland location
Pod accommodation available
Meals on duty and uniform provided
Training, development and career progression
Team discounts, wellbeing support and recognition

Join The Torridon and help us create incredible memories in a place like no other.

Could you make every guest feel genuinely special?

You’ll be organised, professional and passionate about hospitality, with great communication skills and an eye for the details that make a stay unforgettable.

You’ll be great for this role if you have: