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Front Office Manager - Maternity Cover
Monarch House
Front Office Manager - Maternity Cover
Monarch House
Full Time
2
Years
Experience
Competitive salary
Front Office Manager - Maternity Cover
Monarch House
Full Time
2
Years
Experience
Competitive salary
Skills
communication
Description
Monarch house has everything you need to create your home away from home. Perfectly situated on Kensington High Street just across the way from Holland park. Monarch House is a collection of one, two, three and four bedroom 4* luxury service apartments that offer comfort, calm and convenience to all.
What we're looking for
As a Front Office Manager (Maternity Cover), you will be the face of Monarch House, ensuring smooth day-to-day operations of the front desk and delivering outstanding guest service. You will lead a small team, manage reservations, and work closely with housekeeping and maintenance to ensure a seamless guest experience.
What you will do
- Oversee Front Office operations, including check-in/check-out, guest services, and reservations
- Lead, train and motivate front office team
- Handle guest inquiries, feedback, and complaints with professionalism and care
- Coordinate with housekeeping and maintenance to ensure apartment readiness
Who you are
- Previous Experience in a Front Office or Guest Services role, ideally within serviced apartments or hotels
- Strong leadership and communication skills
- Knowledge of Opera PMS is preferable
- Excellent organisational and problem-solving skills
- A warm, approachable manner with a genuine passion for hospitality.
What we will offer you:
- Excellent Training and Career Development opportunities
- Award and Recognition Programs
- Service charge and benefits
- Social Activities
- Dry cleaning facilities
- Lucrative referral scheme
Monarch house has everything you need to create your home away from home. Perfectly situated on Kensington High Street just across the way from Holland park. Monarch House is a collection of one, two, three and four bedroom 4* luxury service apartments that offer comfort, calm and convenience to all.
What we're looking for
As a Front Office Manager (Maternity Cover), you will be the face of Monarch House, ensuring smooth day-to-day operations of the front desk and delivering outstanding guest service. You will lead a small team, manage reservations, and work closely with housekeeping and maintenance to ensure a seamless guest experience.
What you will do
- Oversee Front Office operations, including check-in/check-out, guest services, and reservations
- Lead, train and motivate front office team
- Handle guest inquiries, feedback, and complaints with professionalism and care
- Coordinate with housekeeping and maintenance to ensure apartment readiness
Who you are
- Previous Experience in a Front Office or Guest Services role, ideally within serviced apartments or hotels
- Strong leadership and communication skills
- Knowledge of Opera PMS is preferable
- Excellent organisational and problem-solving skills
- A warm, approachable manner with a genuine passion for hospitality.
What we will offer you:
- Excellent Training and Career Development opportunities
- Award and Recognition Programs
- Service charge and benefits
- Social Activities
- Dry cleaning facilities
- Lucrative referral scheme
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Front Office Manager - Maternity Cover
Full Time
2
Years
Experience
Competitive salary
Skills
communication
expired job post
241 Kensignton High street, London, W8 6EL , United Kingdom