Employee Records
Café Manager
Superserve
Full Time
2 Years Experience
Coins Icon £32000 / Year
Café Manager
Superserve

Full Time
2 Years Experience
Coins Icon £32000 / Year
Skills
Training Experience
Money Handling
Fast-Paced Experience
Advanced Beers/Spirits Knowledge
Description

About Us:

We're looking for an experienced Café Manager to join our team and help us take things to the next level. You must have a genuine passion for running the day-to-day operations of a busy café environment, and take a proactive hands-on approach to driving our team forward. 


Aviva Studios is a multi-purpose, highly flexible venue with two main performance areas, The Warehouse and Hall, that can be reconfigured into various formats with a range of capacities up to 4,500 standing. Since opening in summer 2023, we have hosted touring artists, multi-stage festivals, live-streamed concert series, corporate showcases, one-off special performances, and in-house produced concerts.

We have a vibrant, customer-focused café known for its welcoming atmosphere, quality food and drinks, and excellent service. We are passionate about creating a positive experience for every customer, and we're looking for an enthusiastic and experienced Café Manager to lead our team and help grow our business.

The Role:
As our Café Manager, you will be responsible for overseeing the day-to-day operations of the café. You’ll lead a team of baristas, servers, and kitchen staff, ensuring high standards of customer service, food quality, cleanliness, and team morale. This is a hands-on role, ideal for someone who thrives in a fast-paced, people-centred environment.

Key Responsibilities:

  • Manage daily café operations, ensuring smooth and efficient service
  • Lead, train, and motivate staff to deliver outstanding customer experiences
  • Monitor stock levels, order supplies, and manage inventory effectively
  • Handle customer feedback and resolve any issues professionally
  • Maintain high standards of hygiene, health, and safety
  • Create staff rotas and manage scheduling to optimize team performance
  • Collaborate with ownership on marketing, menu development, and promotions
  • Monitor financial performance and work to meet sales and cost targets

What We’re Looking For:

  • Proven experience in café, restaurant, or hospitality management
  • Strong leadership and team management skills
  • Excellent communication and customer service abilities
  • Organized, detail-oriented, and able to multitask effectively
  • A passion for food, coffee, and delivering memorable service
  • Strong and demonstrated background of café menu development
  • Strong understanding of food health and safety and compliance

Why Join Us?

  • A supportive and positive work environment
  • Free CODE app staff membership with loads of discounts across pubs, restaurants and bars
  • Chance to work in a truly world class events venue with access to gigs and shows all year round
  • Opportunities for professional development and progression
  • Staff discounts and other perks across our multiple UK sites
  • A chance to put your stamp on a growing business

About Us:

We're looking for an experienced Café Manager to join our team and help us take things to the next level. You must have a genuine passion for running the day-to-day operations of a busy café environment, and take a proactive hands-on approach to driving our team forward. 


Aviva Studios is a multi-purpose, highly flexible venue with two main performance areas, The Warehouse and Hall, that can be reconfigured into various formats with a range of capacities up to 4,500 standing. Since opening in summer 2023, we have hosted touring artists, multi-stage festivals, live-streamed concert series, corporate showcases, one-off special performances, and in-house produced concerts.

We have a vibrant, customer-focused café known for its welcoming atmosphere, quality food and drinks, and excellent service. We are passionate about creating a positive experience for every customer, and we're looking for an enthusiastic and experienced Café Manager to lead our team and help grow our business.

The Role:
As our Café Manager, you will be responsible for overseeing the day-to-day operations of the café. You’ll lead a team of baristas, servers, and kitchen staff, ensuring high standards of customer service, food quality, cleanliness, and team morale. This is a hands-on role, ideal for someone who thrives in a fast-paced, people-centred environment.

Key Responsibilities:

  • Manage daily café operations, ensuring smooth and efficient service
  • Lead, train, and motivate staff to deliver outstanding customer experiences
  • Monitor stock levels, order supplies, and manage inventory effectively
  • Handle customer feedback and resolve any issues professionally
  • Maintain high standards of hygiene, health, and safety
  • Create staff rotas and manage scheduling to optimize team performance
  • Collaborate with ownership on marketing, menu development, and promotions
  • Monitor financial performance and work to meet sales and cost targets

What We’re Looking For:

  • Proven experience in café, restaurant, or hospitality management
  • Strong leadership and team management skills
  • Excellent communication and customer service abilities
  • Organized, detail-oriented, and able to multitask effectively
  • A passion for food, coffee, and delivering memorable service
  • Strong and demonstrated background of café menu development
  • Strong understanding of food health and safety and compliance

Why Join Us?

  • A supportive and positive work environment
  • Free CODE app staff membership with loads of discounts across pubs, restaurants and bars
  • Chance to work in a truly world class events venue with access to gigs and shows all year round
  • Opportunities for professional development and progression
  • Staff discounts and other perks across our multiple UK sites
  • A chance to put your stamp on a growing business