Employee Records
Supervisor
Manchester Grind
Full Time
Coins Icon Up to £16.5 / Hour
Supervisor
Manchester Grind

Full Time
Coins Icon Up to £16.5 / Hour
Skills
Fast-Paced Experience
Supervisory Experience
Description

A bit about us.

Grind is a coffee company that was born in London, soon to live in Manchester! Since opening Shoreditch Grind in 2011, we've expanded across the city with cafés, coffee shops, trucks, and a state-of-the-art coffee roastery. Now, we’re opening our first location outside of London, in the centre of Manchester.

Coffee is at the forefront of what we do and who we are. We are coffee specialists and have always aspired to deliver the best quality, service, and consistency of product at all our Grind locations. Each of our cafés has an incredible team serving speciality coffee, mixing cocktails, and cooking amazing food—all to the beat of a great playlist. Now, we’re looking to build another all-star team for our very first café-restaurant in the heart of Manchester, in St Michael’s Square. 

Every team at every location is involved in our mission to use coffee as a force for good. Whether it’s through sourcing avocado peel straws and recycled material containers on site, creating the UK’s first home-compostable coffee pods, or using 100% plastic-free packaging, we want to be the world’s most sustainable coffee company.  We set up our own charity, the Better Coffee Foundation®, to undo the damage caused by the global coffee industry by recovering ocean-bound plastic with every coffee pod, iced coffee can, and cup of coffee we sell.


A bit about the role.

We are looking for the next generation of managers who are passionate about hospitality and looking to progress their career within the industry. 

As a supervisor, helping to run your site in style while supporting your management team. As a company, we like to invest in our future stars, encouraging your line managers to invest time and energy towards helping you to push your career, whatever that looks like for you, we are here to help move that forward. 

To be eligible for this role, you will need to demonstrate confidence in leading the Front of House floor team. You must drive service and sales, and be the constant face of energy and passion on the floor! We expect previous experience in restaurant management, strong experience in supporting a busy team, and a 'work with the team' approach/attitude at all times.



Role responsibilities.

  • Support the management team in the running of a high volume & fast-paced restaurant

  • Possess full understanding of Grind Steps of Service

  • Deliver exemplary service in line with our procedures

  • Effectively support a busy team of Front of House Floor employees

  • Help to deliver Front of House training & developing programs to all floor staff

  • Support in the recruitment and onboarding of new floor employees into the business

  • Motivate all staff and project a positive attitude at all times. 

  • To participate in regular team meetings and in necessary Management meetings.

  • To abide by the house rules at all times

  • Displays a smart and professional appearance, representing the company in a positive manner 


You’ll have.

  • Strong leadership skills

  • Possess excellent communication skills to enable effective dialogue with colleagues and customers

  • Ability to work well under pressure and use initiative

  • Ability to problem solve and escalate complaints accordingly

  • Dedicated team-player, who strives for excellence and leads by example 

  • Strong time-management and prioritisation skills




Diversity and Inclusion. 

Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.

If there are any adjustments you need to help you bring your best self to an interview with us please let us know.


Benefits and Perks. 


  • Crew Card Membership - 50% off all Food & Beverage at every Grind location.

  • Retail discount on Grind at Home products

  • Up to £300 referral bonus

  • Invitation to our Social Events 

  • Access to Wellness Scheme


Salary

Up to £16.50ph 


A bit about us.

Grind is a coffee company that was born in London, soon to live in Manchester! Since opening Shoreditch Grind in 2011, we've expanded across the city with cafés, coffee shops, trucks, and a state-of-the-art coffee roastery. Now, we’re opening our first location outside of London, in the centre of Manchester.

Coffee is at the forefront of what we do and who we are. We are coffee specialists and have always aspired to deliver the best quality, service, and consistency of product at all our Grind locations. Each of our cafés has an incredible team serving speciality coffee, mixing cocktails, and cooking amazing food—all to the beat of a great playlist. Now, we’re looking to build another all-star team for our very first café-restaurant in the heart of Manchester, in St Michael’s Square. 

Every team at every location is involved in our mission to use coffee as a force for good. Whether it’s through sourcing avocado peel straws and recycled material containers on site, creating the UK’s first home-compostable coffee pods, or using 100% plastic-free packaging, we want to be the world’s most sustainable coffee company.  We set up our own charity, the Better Coffee Foundation®, to undo the damage caused by the global coffee industry by recovering ocean-bound plastic with every coffee pod, iced coffee can, and cup of coffee we sell.


A bit about the role.

We are looking for the next generation of managers who are passionate about hospitality and looking to progress their career within the industry. 

As a supervisor, helping to run your site in style while supporting your management team. As a company, we like to invest in our future stars, encouraging your line managers to invest time and energy towards helping you to push your career, whatever that looks like for you, we are here to help move that forward. 

To be eligible for this role, you will need to demonstrate confidence in leading the Front of House floor team. You must drive service and sales, and be the constant face of energy and passion on the floor! We expect previous experience in restaurant management, strong experience in supporting a busy team, and a 'work with the team' approach/attitude at all times.



Role responsibilities.

  • Support the management team in the running of a high volume & fast-paced restaurant

  • Possess full understanding of Grind Steps of Service

  • Deliver exemplary service in line with our procedures

  • Effectively support a busy team of Front of House Floor employees

  • Help to deliver Front of House training & developing programs to all floor staff

  • Support in the recruitment and onboarding of new floor employees into the business

  • Motivate all staff and project a positive attitude at all times. 

  • To participate in regular team meetings and in necessary Management meetings.

  • To abide by the house rules at all times

  • Displays a smart and professional appearance, representing the company in a positive manner 


You’ll have.

  • Strong leadership skills

  • Possess excellent communication skills to enable effective dialogue with colleagues and customers

  • Ability to work well under pressure and use initiative

  • Ability to problem solve and escalate complaints accordingly

  • Dedicated team-player, who strives for excellence and leads by example 

  • Strong time-management and prioritisation skills




Diversity and Inclusion. 

Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.

If there are any adjustments you need to help you bring your best self to an interview with us please let us know.


Benefits and Perks. 


  • Crew Card Membership - 50% off all Food & Beverage at every Grind location.

  • Retail discount on Grind at Home products

  • Up to £300 referral bonus

  • Invitation to our Social Events 

  • Access to Wellness Scheme


Salary

Up to £16.50ph