Groundskeeper - Part time

Shepherd Neame is on the lookout for a part time Maintenance Assistant to join our team, so if you enjoy hospitality but prefer working behind the scenes supporting your colleagues and contributing to the teams overall success; then this may be just the job for you.

The Marine Hotel is a beautiful Kentish coastal retreat located just outside the picturesque town of Whitstable on Tankerton Slopes. The Marine offers 30 elegant, spacious bedrooms, many of which boast sea views or private balconies and the historic Grade II Listed building has recently benefited from an extensive refurbishment. Guests can choose whether to dine in the more relaxed bar and lounge or formal restaurant area and our function rooms are a popular venue for weddings, meetings and events in the area.

At Shepherd Neame we know that first impressions count, so you will play an important part in our business ensuring that you maintain the quality, appearance and safety of our facilities and services to enable our customers to have a great experience with us.

Ideally you will have previous experience in a similar industry but please do not worry, so long as that you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.

WE ARE LOOKING FOR SOMEONE WHO

Has Shep's Spirit

• Is confident to suggest new ways of working
• Remains positive and optimistic when under pressure
• Is flexible and responsive to change
• Motivates and engages with those they work with

Is great at Working Together

• Supports team members to deliver a great customer experience
• Shows willingness to learn new skills and explore opportunities to develop
• Shares knowledge and learning with other team members
• Participates in and supports an inclusive working environment
• Resolves customer queries and complaints quickly and efficiently 

Has Pride and Passion

• Is committed to maintaining high standards
• Celebrates our heritage as Britain’s Oldest Brewer
• Acknowledges every customer with a warm welcome

Is Authentic

• Acts with integrity and honesty
• Provides constructive feedback to the leadership team to enhance the customer experience
• Behaves with due care and consideration for the health, safety and wellbeing of themselves and others

BENEFITS

• Competitive pay rate
• A share of tips
• Early wage withdrawal scheme
• Company pension plan
• Employee discount scheme at Shepherd Neame retail pubs & hotels
• Access to a Workplace Mental Health Platform
• Full company induction process
• The opportunity to develop & move between pubs within the company
• Fast paced, fun and diverse working environment
• Flexible working hours

WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Perhaps best known for great British classic ales such as Spitfire Amber, which carries the Royal Warrant, our diverse portfolio includes Five Grain Lager, the Bear Island Collection and the Whitstable Bay Collection. We also brew international lagers under licence including premium Thai lager Singha and American best-seller Samuel Adams Boston Lager, and are the sole UK distributor for Truly hard seltzer.

Shepherd Neame is on the lookout for a part time Maintenance Assistant to join our team, so if you enjoy hospitality but prefer working behind the scenes supporting your colleagues and contributing to the teams overall success; then this may be just the job for you.

The Marine Hotel is a beautiful Kentish coastal retreat located just outside the picturesque town of Whitstable on Tankerton Slopes. The Marine offers 30 elegant, spacious bedrooms, many of which boast sea views or private balconies and the historic Grade II Listed building has recently benefited from an extensive refurbishment. Guests can choose whether to dine in the more relaxed bar and lounge or formal restaurant area and our function rooms are a popular venue for weddings, meetings and events in the area.

At Shepherd Neame we know that first impressions count, so you will play an important part in our business ensuring that you maintain the quality, appearance and safety of our facilities and services to enable our customers to have a great experience with us.

Ideally you will have previous experience in a similar industry but please do not worry, so long as that you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.

WE ARE LOOKING FOR SOMEONE WHO

Has Shep's Spirit

• Is confident to suggest new ways of working
• Remains positive and optimistic when under pressure
• Is flexible and responsive to change
• Motivates and engages with those they work with

Is great at Working Together

• Supports team members to deliver a great customer experience
• Shows willingness to learn new skills and explore opportunities to develop
• Shares knowledge and learning with other team members
• Participates in and supports an inclusive working environment
• Resolves customer queries and complaints quickly and efficiently 

Has Pride and Passion

• Is committed to maintaining high standards
• Celebrates our heritage as Britain’s Oldest Brewer
• Acknowledges every customer with a warm welcome

Is Authentic

• Acts with integrity and honesty
• Provides constructive feedback to the leadership team to enhance the customer experience
• Behaves with due care and consideration for the health, safety and wellbeing of themselves and others

BENEFITS

• Competitive pay rate
• A share of tips
• Early wage withdrawal scheme
• Company pension plan
• Employee discount scheme at Shepherd Neame retail pubs & hotels
• Access to a Workplace Mental Health Platform
• Full company induction process
• The opportunity to develop & move between pubs within the company
• Fast paced, fun and diverse working environment
• Flexible working hours

WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Perhaps best known for great British classic ales such as Spitfire Amber, which carries the Royal Warrant, our diverse portfolio includes Five Grain Lager, the Bear Island Collection and the Whitstable Bay Collection. We also brew international lagers under licence including premium Thai lager Singha and American best-seller Samuel Adams Boston Lager, and are the sole UK distributor for Truly hard seltzer.