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Quality Manager
KFC UK & I - Marketing
Quality Manager
KFC UK & I - Marketing
Full Time
5
Years
Experience
Competitive salary
Full Time
5
Years
Experience
Competitive salary
Skills
Microsoft Office
Description
Welcome to KFC
Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC.
Since 1939, we’ve been bringing finger lickin’ good chicken to the world, and today we’re proud to be in over 1000 communities across the UK & Ireland. But without our people, none of it would be possible. Just like our recipe, they’re all original.
Join us. Bring it. And together, we can be part of something truly extraordinary.
Bringing it to the role.
The Food & Quality Team at KFC UKI are looking for a Quality Manager who is passionate about food quality, standards and safety and doing the right thing from a quality and customer perspective.
The Food & Quality Team at KFC are a fun, entrepreneurial team who have a critical role in making the KFC Brand modern and distinctive through our menu. Some highlights for the team over the last few years have been launching the first Vegan Burger into QSR (it sold out in days…) having our (global award winning) Gravy Burger featured on a Channel 4 documentary and launching a Watermelon & Lime Southern Refresher beverage to allow us to remove full sugar Pepsi and wipe millions of calories from our menu. It’s an ideal time to now join the team and help craft our position on food for the future….
The role of Quality Manager sits in the Food and Quality team within the Marketing function. This role is responsible for testing and implementing product changes to maintain supply, enabling margin improvement through product development, championing quality consistency from raw material to finished product, leading product ease and efficiency initiatives, ensuring compliance to food legislation and product validation to ensure food safety. The role will report to the Senior Quality Manager.
What you’ll be responsible for:
- Lead the food information to customers for all products including ingredients, allergens and nutrition
- Drive ingredient and allergen recipe reformulation projects, interpret research results and translate into next steps
- Manage Halal product offering ensuring we have sufficient accredited products in our supply chain
- Drive the identified Spend Smarter initiative from Supply chain through UK &I market development, testing and launch
- Review and implement relevant market food legislation
- Project management any change or match of a permanent ingredient/menu item from test to restaurant launch to maintain supply
- Own the cook profiles and validation of all food ingredients to ensure food safety and quality
- Manage and maintain recipe management system
- Collaborate cross functionally with equipment, risk and operations functions on new equipment and ease initiatives for our restaurant teams to ensure food safety and quality
- Be a guardian of food standards and core product finished quality.
- Embrace and champion the food culture across the business
What we’d love from you
EXPERIENCE:
- Minimum 5 years’ experience in relevant quality/ technical role within food manufacturing, food retailing or food service disciplines.
- Broad experience across food safety, quality and product development desirable
- Strong influencing skills and confident communicator at all levels of the organisation
- Proven project management including product optimisation, research and product launch
- Experience using raw material, recipe management systems and food labelling
- Food legislation and labelling, HACCP and quality management systems knowledge
- Strong problem solving and analytical skills, with the ability to work in a structured and methodical manner.
- Able to demonstrate commercial awareness as well as food safety/technical knowledge and skill
- Strong organisational skills for planning and prioritising with self-motivating
- Attention to detail
EDUCATION:
- Degree in Food Science/ Technology/ related subject
Be Original.
At KFC, everyone gets a seat at our table. Since we landed in the UK in 1965, we’ve fed our people’s potential – to be their best selves, make a difference and have fun.
Because it’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original.
You’ll work with colleagues who all bring their originality to the table: their energy, spirit and sizzle and make every day high flyin’ and high fryin’.
As a multi-billion-pound business with over 1000 restaurants, we take ambition seriously. You’ll be treated with respect and supported in everything you do as you roll up your sleeves and play your part in bringing finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible working to the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC.
Buckets of Benefits
A career with KFC offers much more than just fantastic earning potential. We reward achievement with amazing incentives and benefits, including:
- Flexible, hybrid working with our Restaurant Support Centre located in Woking, Surrey – a 24-minute train ride from London Waterloo. Depending on job requirement, travel across the UK & Ireland may be required.
- Generous pension with up to 11% company contribution.
- ‘Fri-Yay’ time – finish up at 1pm every Friday, all year round.
- Live Well Days - 5 days per year to disconnect from our day-to-day (in addition to 25 days annual leave and bank holidays).
- You can buy or sell up to 5 extra days of your core annual leave allowance each year.
- After 5 years’ service, annual holiday allowance increases to 30 days.
- Bonus – We work hard and do our best work to succeed together. When the company and individual goals are reached, you’ll be rewarded through our bonus scheme.
- Wellness– We want you to be your best self, so you’ll have access to lots of wellbeing initiatives and programmes, including Telus Health, and 1:1 Mental Health coaching sessions with our partner Sanctus.
- Private healthcare, including access to Digital GP, with the option to increase to include family cover.
Flexible and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts.
- Insurances – All colleagues are covered by our life and income protection insurance which provides protection and peace of mind.
- Study Support may be available for job-related qualifications.
- Parental Leave – We offer enhanced paid leave and flexible return to work options for those important times.
- Colleague Discount – If you love KFC as much as we do, you’ll received a 25% discount.
Our Commitment to You
Our customers come from all walks of life and so do our teams. We value, support, and celebrate the things that make Team KFC authentic and original and all candidates – regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation.
We welcome applications from underrepresented groups in our industry such as women, people with disabilities, ethnic minorities and members of the LGBTQ+ community.
To make your journey with us accessible and tailored to your needs, we encourage you to let us know if you'd like any additional support with your application, have a disability or condition that may affect your performance during your recruitment process, or any other requirements.
Neurodiverse? Our accessibility toolbar can support you when you apply.
Ready to apply?
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
Don’t tick all the boxes? Don’t worry. If you don’t match all the criteria for the role and still think you’d be a great fit, we’d love to hear from you.
Beware of fake job postings using Yum! and/or
our brand logos -- KFC, Pizza Hut, Taco Bell and Habit Burger & Grill -- on
fraudulent sites. Yum! Brands only posts jobs on official careers pages and
never asks for money during onboarding. Avoid unsolicited contacts via
Telegram, WhatsApp or similar social apps.
Welcome to KFC
Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC.
Since 1939, we’ve been bringing finger lickin’ good chicken to the world, and today we’re proud to be in over 1000 communities across the UK & Ireland. But without our people, none of it would be possible. Just like our recipe, they’re all original.
Join us. Bring it. And together, we can be part of something truly extraordinary.
Bringing it to the role.
The Food & Quality Team at KFC UKI are looking for a Quality Manager who is passionate about food quality, standards and safety and doing the right thing from a quality and customer perspective.
The Food & Quality Team at KFC are a fun, entrepreneurial team who have a critical role in making the KFC Brand modern and distinctive through our menu. Some highlights for the team over the last few years have been launching the first Vegan Burger into QSR (it sold out in days…) having our (global award winning) Gravy Burger featured on a Channel 4 documentary and launching a Watermelon & Lime Southern Refresher beverage to allow us to remove full sugar Pepsi and wipe millions of calories from our menu. It’s an ideal time to now join the team and help craft our position on food for the future….
The role of Quality Manager sits in the Food and Quality team within the Marketing function. This role is responsible for testing and implementing product changes to maintain supply, enabling margin improvement through product development, championing quality consistency from raw material to finished product, leading product ease and efficiency initiatives, ensuring compliance to food legislation and product validation to ensure food safety. The role will report to the Senior Quality Manager.
What you’ll be responsible for:
- Lead the food information to customers for all products including ingredients, allergens and nutrition
- Drive ingredient and allergen recipe reformulation projects, interpret research results and translate into next steps
- Manage Halal product offering ensuring we have sufficient accredited products in our supply chain
- Drive the identified Spend Smarter initiative from Supply chain through UK &I market development, testing and launch
- Review and implement relevant market food legislation
- Project management any change or match of a permanent ingredient/menu item from test to restaurant launch to maintain supply
- Own the cook profiles and validation of all food ingredients to ensure food safety and quality
- Manage and maintain recipe management system
- Collaborate cross functionally with equipment, risk and operations functions on new equipment and ease initiatives for our restaurant teams to ensure food safety and quality
- Be a guardian of food standards and core product finished quality.
- Embrace and champion the food culture across the business
What we’d love from you
EXPERIENCE:
- Minimum 5 years’ experience in relevant quality/ technical role within food manufacturing, food retailing or food service disciplines.
- Broad experience across food safety, quality and product development desirable
- Strong influencing skills and confident communicator at all levels of the organisation
- Proven project management including product optimisation, research and product launch
- Experience using raw material, recipe management systems and food labelling
- Food legislation and labelling, HACCP and quality management systems knowledge
- Strong problem solving and analytical skills, with the ability to work in a structured and methodical manner.
- Able to demonstrate commercial awareness as well as food safety/technical knowledge and skill
- Strong organisational skills for planning and prioritising with self-motivating
- Attention to detail
EDUCATION:
- Degree in Food Science/ Technology/ related subject
Be Original.
At KFC, everyone gets a seat at our table. Since we landed in the UK in 1965, we’ve fed our people’s potential – to be their best selves, make a difference and have fun.
Because it’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original.
You’ll work with colleagues who all bring their originality to the table: their energy, spirit and sizzle and make every day high flyin’ and high fryin’.
As a multi-billion-pound business with over 1000 restaurants, we take ambition seriously. You’ll be treated with respect and supported in everything you do as you roll up your sleeves and play your part in bringing finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible working to the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC.
Buckets of Benefits
A career with KFC offers much more than just fantastic earning potential. We reward achievement with amazing incentives and benefits, including:
- Flexible, hybrid working with our Restaurant Support Centre located in Woking, Surrey – a 24-minute train ride from London Waterloo. Depending on job requirement, travel across the UK & Ireland may be required.
- Generous pension with up to 11% company contribution.
- ‘Fri-Yay’ time – finish up at 1pm every Friday, all year round.
- Live Well Days - 5 days per year to disconnect from our day-to-day (in addition to 25 days annual leave and bank holidays).
- You can buy or sell up to 5 extra days of your core annual leave allowance each year.
- After 5 years’ service, annual holiday allowance increases to 30 days.
- Bonus – We work hard and do our best work to succeed together. When the company and individual goals are reached, you’ll be rewarded through our bonus scheme.
- Wellness– We want you to be your best self, so you’ll have access to lots of wellbeing initiatives and programmes, including Telus Health, and 1:1 Mental Health coaching sessions with our partner Sanctus.
- Private healthcare, including access to Digital GP, with the option to increase to include family cover.
Flexible and Voluntary benefits including Dental Insurance, Health Screening and Gym Discounts.
- Insurances – All colleagues are covered by our life and income protection insurance which provides protection and peace of mind.
- Study Support may be available for job-related qualifications.
- Parental Leave – We offer enhanced paid leave and flexible return to work options for those important times.
- Colleague Discount – If you love KFC as much as we do, you’ll received a 25% discount.
Our Commitment to You
Our customers come from all walks of life and so do our teams. We value, support, and celebrate the things that make Team KFC authentic and original and all candidates – regardless of age, background, ethnicity, gender, ability, religion, or sexual orientation.
We welcome applications from underrepresented groups in our industry such as women, people with disabilities, ethnic minorities and members of the LGBTQ+ community.
To make your journey with us accessible and tailored to your needs, we encourage you to let us know if you'd like any additional support with your application, have a disability or condition that may affect your performance during your recruitment process, or any other requirements.
Neurodiverse? Our accessibility toolbar can support you when you apply.
Ready to apply?
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
Don’t tick all the boxes? Don’t worry. If you don’t match all the criteria for the role and still think you’d be a great fit, we’d love to hear from you.
Beware of fake job postings using Yum! and/or
our brand logos -- KFC, Pizza Hut, Taco Bell and Habit Burger & Grill -- on
fraudulent sites. Yum! Brands only posts jobs on official careers pages and
never asks for money during onboarding. Avoid unsolicited contacts via
Telegram, WhatsApp or similar social apps.
Quality Manager
Full Time
5
Years
Experience
Competitive salary
Skills
Microsoft Office
Guildford Rd, Woking GU22 7NJ, UK