Employee Records
Restaurant Captain
Maxime's Club - NY
Full Time
2 Years Experience
Coins Icon $16.5 / Hour
Restaurant Captain
Maxime's Club - NY

Description

We are hiring Captains for Maxime’s!

Maxime’s is NYC’s newest private member’s club from entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Opening in early 2025, Maxime’s mission is to provide exceptional and discreet service for our members through unparalleled hospitality. Our members will feel as though they are in a private home, enjoying outstanding food and wine surrounded by stunning decor.

Restaurant Captains are responsible for leading service, working with and supporting the dining room team to provide a level of service that exceeds guest expectations, and demonstrating exceptional product knowledge.  

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Provides excellent guest experiences and ensures guest expectations are consistently met and exceeded. 
  • Understands, promotes, and embodies Maxime’s culture.  
  • Ability to step in and support in any area of the dining room during service.  
  • Maintains thorough knowledge of all food and beverage menu items and ability to assist guests with any dietary concerns or issues, including any dietary preferences and/or food allergies. 
  • Ensures that guest inquiries are addressed in a timely, professional, and effective manner. 
  • Maintains control of their sections and assigned tables during service.  
  • Takes food and beverage orders, ensure accuracy when entering orders into POS.  
  • Maintains clear communication with Head Chef and Restaurant Manager throughout service.  
  • Ensures proper timing and coursing of each meal. 

MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS)

  • Minimum 2+ years working as a Captain in a fine dining restaurant or hotel environment in a similar capacity. 
  • Has a passion for exceptional hospitality in food and beverage.  
  • Demonstrates strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. 
  • Operates at a high level of integrity, accuracy, and attention to detail. 
  • TIPS Certification preferred.  
  • NYC DOH certification preferred. 
  • Familiarity with restaurant POS and reservations systems is preferred. Ability to learn and adapt to new systems (Tevalis & SevenRooms) required 
  • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business.  
  • Willingness to maintain a clean, healthy, and safe working environment. 
  • Ability to coordinate multiple activities with attention to detail. 
  • Ability to work independently, with minimal supervision. 

Candidates can expect:

  • Professional work collaboration with experts in the food and hospitality field
  • Opportunity to work with a exceptional products and in unique environments
  • To be part of a growing team and regularly engage together in cross- company dialogue and exchange

COMPENSATION AND BENEFITS

  • Comprehensive benefits plan, including medical, dental, vision and life insurance.
  • Generous paid time off programs (vacation and personal days).
  • 401k retirement savings plan with company match.
  • Pre-tax commuter benefits.
  • Work life and wellness benefit platform.
  • Discount program offering Retail, Restaurants & Activities discounts.
  • Freshly prepared Staff Meal whilst on duty.
  • Uniform and dry cleaning provided.
  • $1000 refer a friend bonus
  • Sundays off
  • & more!

PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • Ability to be flexible with job demands and open-minded when being asked to complete tasks. 
  • Ability to operate and use all equipment necessary to run the restaurant. 
  • Ability to operate with grace under pressure. 
  • Ability to move or handle equipment throughout the restaurant generally weighing up to 50 pounds. 
  • Ability to work varied hours/days as business dictates. 
  • Ability to stand for up to 8-10 hours a day. 

Maxime’s is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status. 

We are hiring Captains for Maxime’s!

Maxime’s is NYC’s newest private member’s club from entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Opening in early 2025, Maxime’s mission is to provide exceptional and discreet service for our members through unparalleled hospitality. Our members will feel as though they are in a private home, enjoying outstanding food and wine surrounded by stunning decor.

Restaurant Captains are responsible for leading service, working with and supporting the dining room team to provide a level of service that exceeds guest expectations, and demonstrating exceptional product knowledge.  

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Provides excellent guest experiences and ensures guest expectations are consistently met and exceeded. 
  • Understands, promotes, and embodies Maxime’s culture.  
  • Ability to step in and support in any area of the dining room during service.  
  • Maintains thorough knowledge of all food and beverage menu items and ability to assist guests with any dietary concerns or issues, including any dietary preferences and/or food allergies. 
  • Ensures that guest inquiries are addressed in a timely, professional, and effective manner. 
  • Maintains control of their sections and assigned tables during service.  
  • Takes food and beverage orders, ensure accuracy when entering orders into POS.  
  • Maintains clear communication with Head Chef and Restaurant Manager throughout service.  
  • Ensures proper timing and coursing of each meal. 

MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS)

  • Minimum 2+ years working as a Captain in a fine dining restaurant or hotel environment in a similar capacity. 
  • Has a passion for exceptional hospitality in food and beverage.  
  • Demonstrates strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. 
  • Operates at a high level of integrity, accuracy, and attention to detail. 
  • TIPS Certification preferred.  
  • NYC DOH certification preferred. 
  • Familiarity with restaurant POS and reservations systems is preferred. Ability to learn and adapt to new systems (Tevalis & SevenRooms) required 
  • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business.  
  • Willingness to maintain a clean, healthy, and safe working environment. 
  • Ability to coordinate multiple activities with attention to detail. 
  • Ability to work independently, with minimal supervision. 

Candidates can expect:

  • Professional work collaboration with experts in the food and hospitality field
  • Opportunity to work with a exceptional products and in unique environments
  • To be part of a growing team and regularly engage together in cross- company dialogue and exchange

COMPENSATION AND BENEFITS

  • Comprehensive benefits plan, including medical, dental, vision and life insurance.
  • Generous paid time off programs (vacation and personal days).
  • 401k retirement savings plan with company match.
  • Pre-tax commuter benefits.
  • Work life and wellness benefit platform.
  • Discount program offering Retail, Restaurants & Activities discounts.
  • Freshly prepared Staff Meal whilst on duty.
  • Uniform and dry cleaning provided.
  • $1000 refer a friend bonus
  • Sundays off
  • & more!

PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • Ability to be flexible with job demands and open-minded when being asked to complete tasks. 
  • Ability to operate and use all equipment necessary to run the restaurant. 
  • Ability to operate with grace under pressure. 
  • Ability to move or handle equipment throughout the restaurant generally weighing up to 50 pounds. 
  • Ability to work varied hours/days as business dictates. 
  • Ability to stand for up to 8-10 hours a day. 

Maxime’s is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.