Food & Beverage Assistant

This stunning four-star hotel is centrally located within Hull, on Ferensway, minutes from the train station and St Stephens Shopping Centre. The hotel is opposite the Hull Truck Theatre and is a short stroll to the bustling downtown and marina area. This contemporary-style hotel offers a stylish stay for corporate guests and also accommodates leisure guests and family stays with its spacious and relaxing environment.

The hotel boasts 165 bedrooms and a 1,000sqm ballroom for events and conferences. There is a Marco Pierre White Steakhouse and Grill offering hearty meals and a pleasurable atmosphere. Guests will enjoy relaxing with food and drinks in our lounge bar or may choose to visit our rooftop bar The Lexington for panoramic views of Hull and a handmade cocktail on the terrace.

Join Our Team

We're looking for an enthusiastic and guest-focused Food & Beverage Assistant to join our team and help create memorable experiences for our guests.

This is a varied role where you'll support food and beverage service across the hotel, delivering friendly, professional service and helping ensure every guest enjoys a great experience.

If you enjoy working with people, thrive in a busy environment and are passionate about hospitality, we'd love to hear from you.

Why Join Us?

• Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels

• 50% food and beverage discount

• Employee Assistance Programme and wellbeing support

• Hapi discounts platform

• Long Service Recognition Awards

• Team Member recognition awards

• Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days

• Training and development opportunities

What You'll Be Doing

• Deliver friendly and professional service to guests across food and beverage outlets

• Support restaurant, bar, breakfast and event operations (where applicable)

• Take food and drink orders and serve guests efficiently and accurately

• Prepare service areas and ensure they are clean, organised and welcoming

• Respond to guest enquiries and requests professionally and promptly

• Process payments and transactions accurately

• Maintain excellent standards of cleanliness, presentation and service

• Support the setup and delivery of meetings, events and functions (where applicable)

• Follow food safety, health and safety and company procedures at all times

• Work collaboratively with colleagues to create exceptional guest experiences

What We're Looking For

• Previous hospitality or customer service experience is desirable but not essential

• Passion for delivering exceptional guest experiences

• Friendly, confident and professional approach

• Strong communication and interpersonal skills

• Ability to work effectively in a fast-paced environment

• Positive and team-focused attitude

• Willingness to learn and develop new skills

• Flexible approach to working hours, including evenings, weekends and holidays

About leaf HOSPITALITY

leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK.

Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities.

Everything we do is guided by one principle:

be EXCELLENT.

Diversity & Inclusion

We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.

Food & Beverage Assistant

This stunning four-star hotel is centrally located within Hull, on Ferensway, minutes from the train station and St Stephens Shopping Centre. The hotel is opposite the Hull Truck Theatre and is a short stroll to the bustling downtown and marina area. This contemporary-style hotel offers a stylish stay for corporate guests and also accommodates leisure guests and family stays with its spacious and relaxing environment.

The hotel boasts 165 bedrooms and a 1,000sqm ballroom for events and conferences. There is a Marco Pierre White Steakhouse and Grill offering hearty meals and a pleasurable atmosphere. Guests will enjoy relaxing with food and drinks in our lounge bar or may choose to visit our rooftop bar The Lexington for panoramic views of Hull and a handmade cocktail on the terrace.

Join Our Team

We're looking for an enthusiastic and guest-focused Food & Beverage Assistant to join our team and help create memorable experiences for our guests.

This is a varied role where you'll support food and beverage service across the hotel, delivering friendly, professional service and helping ensure every guest enjoys a great experience.

If you enjoy working with people, thrive in a busy environment and are passionate about hospitality, we'd love to hear from you.

Why Join Us?

• Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels

• 50% food and beverage discount

• Employee Assistance Programme and wellbeing support

• Hapi discounts platform

• Long Service Recognition Awards

• Team Member recognition awards

• Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days

• Training and development opportunities

What You'll Be Doing

• Deliver friendly and professional service to guests across food and beverage outlets

• Support restaurant, bar, breakfast and event operations (where applicable)

• Take food and drink orders and serve guests efficiently and accurately

• Prepare service areas and ensure they are clean, organised and welcoming

• Respond to guest enquiries and requests professionally and promptly

• Process payments and transactions accurately

• Maintain excellent standards of cleanliness, presentation and service

• Support the setup and delivery of meetings, events and functions (where applicable)

• Follow food safety, health and safety and company procedures at all times

• Work collaboratively with colleagues to create exceptional guest experiences

What We're Looking For

• Previous hospitality or customer service experience is desirable but not essential

• Passion for delivering exceptional guest experiences

• Friendly, confident and professional approach

• Strong communication and interpersonal skills

• Ability to work effectively in a fast-paced environment

• Positive and team-focused attitude

• Willingness to learn and develop new skills

• Flexible approach to working hours, including evenings, weekends and holidays

About leaf HOSPITALITY

leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK.

Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities.

Everything we do is guided by one principle:

be EXCELLENT.

Diversity & Inclusion

We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.