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Meeting & Events Operations Supervisor
Pan Pacific London
Meeting & Events Operations Supervisor
Pan Pacific London
Full Time
2
Years
Experience
Competitive salary
Start date Mon, 13 Apr 2026 11:00:00 GMT
Meeting & Events Operations Supervisor
Pan Pacific London
Full Time
2
Years
Experience
Competitive salary
Skills
Banqueting Service
Luxury Hospitality Service
Event setup, service flow, and execution
Food Safety
Description
WHO ARE WE
At Pan Pacific London, luxury meets excellence and we invite you to be part of it. Graceful and refined, the hotel seamlessly combines thoughtful design, innovative wellness and a range of dining and drinking experiences, all conveniently located near Liverpool Street Station in London's prestigious Square Mile.
With 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality. Guests can unwind at SENSORY Spa & Wellbeing, our dedicated wellbeing floor, complete with an infinity pool, a high-performance gym and indulgent spa treatments.
A sanctuary of comfort and sophistication, Pan Pacific London invites guests to experience the very best of the city and to discover its hidden gems, both old and new.
ABOUT YOU
We are looking for a passionate and guest-focused Meeting & Events Operations Supervisor to become a valued member of our outstanding Meeting & Events Operations team at Pan Pacific London.
You bring confidence, empathy, and professionalism to every interaction, whether with guests or colleagues. Calm under pressure and committed to excellence, you take pride in creating memorable experiences at every opportunity.
If you are detail-oriented, take genuine pride in your work, and consistently put people at the heart of everything you do, we would be delighted to hear from you.
JOB SUMMARY
As a Meeting & Events Operations Supervisor, you will play a key role in delivering exceptional and memorable guest experiences during meetings, conferences, and banqueting events. As a true ambassador of Pan Pacific London, you will ensure every event reflects our commitment to luxury, graceful service, and attention to detail. Working as the Meeting & Events Operations Supervisor, you will guide and motivate the events team, oversee all aspects of event operations from set-up to breakdown, and collaborate closely with the Kitchen and Events Sales teams to ensure smooth communication and flawless execution. You will anticipate guest needs, maintain high service standards, and ensure each event creates a lasting impression. Your responsibilities will include, but are not limited to:
Lead and supervise the events operations team, ensuring seamless service and high standards on the floor.
-
Oversee all aspects of meeting, conference, and banquet events from set-up to breakdown.
-
Collaborate closely with the Kitchen and Events Sales teams to ensure smooth communication and flawless execution.
-
Anticipate and respond to guest needs, delivering memorable and personalised experiences.
-
Maintain operational efficiency, attention to detail, and consistent service quality throughout every event.
YOUR BENEFITS WORKING AS A MEETING & EVENTS OPERATIONS SUPERVISOR AT PAN PACIFIC LONDON
At Pan Pacific London we take pride in our close-knit culture, commitment to development and focus on wellbeing. As part of our team, you will enjoy:
· Access to Mental Health First Aiders
· An extra day off to celebrate your birthday
· Cycle to Work Scheme
· Employee Referral Scheme
· Season Ticket Loan
· Enhanced Maternity and Paternity Policies
· Eye Care Voucher Scheme
· Social and Employee Wellness Activities
· Employee Assistance Programme, including 24/7 virtual GP and financial advisors
· Two hotel-wide social events per year, plus additional team gatherings
· Flexible Work Policy
· Complimentary dry cleaning for uniforms and work attire
· Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year
· Guest Experience Programme
· 50% Discount Discounts at Food & Beverage outlets at Pan Pacific London
· 30% Discount on internal spa treatments
· 30% Discount on Food & Beverage across Pan Pacific Hotel Group properties
· Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group
· Complimentary meals prepared daily by our chefs
· Two fully paid Study Days per year (in addition to annual leave)
· Two fully paid Volunteer Days per year (in addition to annual leave)
· Career Progression, we’re committed to coaching and supporting your internal development within Pan Pacific Hotels Group
· Additional perks through YuLife
· Dedicated discounts with local eateries
ABOUT PAN PACIFIC HOTELS GROUP
Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global luxury brand with nearly 30 hotels and serviced suites across 22 cities in Asia Pacific, North America, and Europe, including seven new openings by 2025. Renowned for sincere and graceful service, Pan Pacific is the trusted choice for guests seeking refined, memorable experiences.
Join Our Family in the Heart of
the City
Pan Pacific London, a Forbes Travel Guide Five-Star property, is proudly
located in the vibrant heart of the City. We are honoured to have received
multiple prestigious accolades, including:
· Hotel of the Year – Group (2023) | Catey Awards
· Hotel of the Year – London (2022/2023) | AA Hospitality Awards
· Forbes Five-Star Rating | 2022/2023
· Forbes Five-Star Rating | 2023/2024
· Forbes Five-Star Rating | 2024/2025
· Forbes Five-Star Rating | 2025/2026
· Forbes Four-Star Rating – SENSORY Wellbeing | 2023/2024
· Forbes Four-Star Rating – SENSORY Wellbeing | 2024/2025
Be part of something extraordinary, where excellence is recognised, and hospitality is redefined.
Eligibility: All applicants for the role of Meeting & Event Operations Supervisor must have the legal right to live and work in the UK without any restrictions. Proof of eligibility will be required at the interview stage.
WHO ARE WE
At Pan Pacific London, luxury meets excellence and we invite you to be part of it. Graceful and refined, the hotel seamlessly combines thoughtful design, innovative wellness and a range of dining and drinking experiences, all conveniently located near Liverpool Street Station in London's prestigious Square Mile.
With 194 rooms and 43 suites, including the opulent Pan Pacific Suite, we redefine modern hospitality. Guests can unwind at SENSORY Spa & Wellbeing, our dedicated wellbeing floor, complete with an infinity pool, a high-performance gym and indulgent spa treatments.
A sanctuary of comfort and sophistication, Pan Pacific London invites guests to experience the very best of the city and to discover its hidden gems, both old and new.
ABOUT YOU
We are looking for a passionate and guest-focused Meeting & Events Operations Supervisor to become a valued member of our outstanding Meeting & Events Operations team at Pan Pacific London.
You bring confidence, empathy, and professionalism to every interaction, whether with guests or colleagues. Calm under pressure and committed to excellence, you take pride in creating memorable experiences at every opportunity.
If you are detail-oriented, take genuine pride in your work, and consistently put people at the heart of everything you do, we would be delighted to hear from you.
JOB SUMMARY
As a Meeting & Events Operations Supervisor, you will play a key role in delivering exceptional and memorable guest experiences during meetings, conferences, and banqueting events. As a true ambassador of Pan Pacific London, you will ensure every event reflects our commitment to luxury, graceful service, and attention to detail. Working as the Meeting & Events Operations Supervisor, you will guide and motivate the events team, oversee all aspects of event operations from set-up to breakdown, and collaborate closely with the Kitchen and Events Sales teams to ensure smooth communication and flawless execution. You will anticipate guest needs, maintain high service standards, and ensure each event creates a lasting impression. Your responsibilities will include, but are not limited to:
Lead and supervise the events operations team, ensuring seamless service and high standards on the floor.
-
Oversee all aspects of meeting, conference, and banquet events from set-up to breakdown.
-
Collaborate closely with the Kitchen and Events Sales teams to ensure smooth communication and flawless execution.
-
Anticipate and respond to guest needs, delivering memorable and personalised experiences.
-
Maintain operational efficiency, attention to detail, and consistent service quality throughout every event.
YOUR BENEFITS WORKING AS A MEETING & EVENTS OPERATIONS SUPERVISOR AT PAN PACIFIC LONDON
At Pan Pacific London we take pride in our close-knit culture, commitment to development and focus on wellbeing. As part of our team, you will enjoy:
· Access to Mental Health First Aiders
· An extra day off to celebrate your birthday
· Cycle to Work Scheme
· Employee Referral Scheme
· Season Ticket Loan
· Enhanced Maternity and Paternity Policies
· Eye Care Voucher Scheme
· Social and Employee Wellness Activities
· Employee Assistance Programme, including 24/7 virtual GP and financial advisors
· Two hotel-wide social events per year, plus additional team gatherings
· Flexible Work Policy
· Complimentary dry cleaning for uniforms and work attire
· Reward and Recognition Programmes including Star of the Month, Manager of the Quarter, and Star of the Year
· Guest Experience Programme
· 50% Discount Discounts at Food & Beverage outlets at Pan Pacific London
· 30% Discount on internal spa treatments
· 30% Discount on Food & Beverage across Pan Pacific Hotel Group properties
· Friends & Family rates at Pan Pacific London and across Pan Pacific Hotels Group
· Complimentary meals prepared daily by our chefs
· Two fully paid Study Days per year (in addition to annual leave)
· Two fully paid Volunteer Days per year (in addition to annual leave)
· Career Progression, we’re committed to coaching and supporting your internal development within Pan Pacific Hotels Group
· Additional perks through YuLife
· Dedicated discounts with local eateries
ABOUT PAN PACIFIC HOTELS GROUP
Operated by Pan Pacific Hotels Group, Pan Pacific Hotels and Resorts is a global luxury brand with nearly 30 hotels and serviced suites across 22 cities in Asia Pacific, North America, and Europe, including seven new openings by 2025. Renowned for sincere and graceful service, Pan Pacific is the trusted choice for guests seeking refined, memorable experiences.
Join Our Family in the Heart of
the City
Pan Pacific London, a Forbes Travel Guide Five-Star property, is proudly
located in the vibrant heart of the City. We are honoured to have received
multiple prestigious accolades, including:
· Hotel of the Year – Group (2023) | Catey Awards
· Hotel of the Year – London (2022/2023) | AA Hospitality Awards
· Forbes Five-Star Rating | 2022/2023
· Forbes Five-Star Rating | 2023/2024
· Forbes Five-Star Rating | 2024/2025
· Forbes Five-Star Rating | 2025/2026
· Forbes Four-Star Rating – SENSORY Wellbeing | 2023/2024
· Forbes Four-Star Rating – SENSORY Wellbeing | 2024/2025
Be part of something extraordinary, where excellence is recognised, and hospitality is redefined.
Eligibility: All applicants for the role of Meeting & Event Operations Supervisor must have the legal right to live and work in the UK without any restrictions. Proof of eligibility will be required at the interview stage.
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Start date Mon, 13 Apr 2026 11:00:00 GMT
Meeting & Events Operations Supervisor
Full Time
2
Years
Experience
Competitive salary
Skills
Banqueting Service
Luxury Hospitality Service
Event setup, service flow, and execution
Food Safety
expired job post
80 Houndsditch, London EC3A 7AB, UK