Become a Londoner

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition.  A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors.  Situated in the heart of Leicester Square, where the four corners of the city meet.We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests’ exacting standards, but also propel their own career potential in a company that recognizes and rewards.  Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.   

At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.  

We are currently recruiting for an Assistant Meeting and Events Operations Manager to join the Londoner, one of our 5 Star Luxury Hotels.

About the Role

You will be a visible, floor‑based leader, ensuring the smooth delivery of conferences, banquets, corporate events, and social functions across three dedicated events floors, including our spectacular ballroom accommodating 600 guests seated or 1,100 standing.

You will oversee a core team of around 15 full‑time colleagues, supported by agency staff during peak periods. Working closely with the Meetings & Events Operations Manager, you will guide and support the allocated Event Manager Team for each function — checking in with them, offering solutions, and ensuring they are fully prepared. You will also act as a key client contact, meeting with organisers, maintaining strong relationships, and taking ownership of VIP events where required.

Alongside operational leadership, you will help manage labour costs in line with business levels, understand departmental budgets, and contribute to ongoing team training and development.

Key Responsibilities

• Support the Meetings & Events Operations Manager in the day‑to‑day leadership of the department
• Lead, motivate, and inspire full‑time and agency team members during events
• Guide and support the allocated Event Manager for each function
• Act as a main client contact, offering proactive solutions and ensuring exceptional service
• Run and support VIP events with a strong guest‑facing presence
• Manage staffing levels, rotas, deployment, and labour costs in line with business needs
• Ensure service standards reflect the luxury positioning of The Londoner Hotel
• Maintain compliance with health & safety, licensing, and brand standards
• Work closely with Sales, Kitchen, AV, and wider hotel teams to deliver seamless events
• Support training, coaching, and development of the events team
• Assist with cost control while maintaining exceptional quality

About You

• Experience in meetings & events, banqueting, or large‑scale hotel operations
• A natural leader who enjoys being operational and guest‑facing
• Confident supervising teams and supporting Event Managers
• Strong client‑facing skills with a solutions‑focused approach
• Highly organised with excellent attention to detail
• Calm, professional, and adaptable in a fast‑paced environment
• Flexible with evenings, weekends, and event‑driven schedules

Become a Londoner

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition.  A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors.  Situated in the heart of Leicester Square, where the four corners of the city meet.We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests’ exacting standards, but also propel their own career potential in a company that recognizes and rewards.  Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.   

At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.  

We are currently recruiting for an Assistant Meeting and Events Operations Manager to join the Londoner, one of our 5 Star Luxury Hotels.

About the Role

You will be a visible, floor‑based leader, ensuring the smooth delivery of conferences, banquets, corporate events, and social functions across three dedicated events floors, including our spectacular ballroom accommodating 600 guests seated or 1,100 standing.

You will oversee a core team of around 15 full‑time colleagues, supported by agency staff during peak periods. Working closely with the Meetings & Events Operations Manager, you will guide and support the allocated Event Manager Team for each function — checking in with them, offering solutions, and ensuring they are fully prepared. You will also act as a key client contact, meeting with organisers, maintaining strong relationships, and taking ownership of VIP events where required.

Alongside operational leadership, you will help manage labour costs in line with business levels, understand departmental budgets, and contribute to ongoing team training and development.

Key Responsibilities

• Support the Meetings & Events Operations Manager in the day‑to‑day leadership of the department
• Lead, motivate, and inspire full‑time and agency team members during events
• Guide and support the allocated Event Manager for each function
• Act as a main client contact, offering proactive solutions and ensuring exceptional service
• Run and support VIP events with a strong guest‑facing presence
• Manage staffing levels, rotas, deployment, and labour costs in line with business needs
• Ensure service standards reflect the luxury positioning of The Londoner Hotel
• Maintain compliance with health & safety, licensing, and brand standards
• Work closely with Sales, Kitchen, AV, and wider hotel teams to deliver seamless events
• Support training, coaching, and development of the events team
• Assist with cost control while maintaining exceptional quality

About You

• Experience in meetings & events, banqueting, or large‑scale hotel operations
• A natural leader who enjoys being operational and guest‑facing
• Confident supervising teams and supporting Event Managers
• Strong client‑facing skills with a solutions‑focused approach
• Highly organised with excellent attention to detail
• Calm, professional, and adaptable in a fast‑paced environment
• Flexible with evenings, weekends, and event‑driven schedules