Sales Manager

“The world is yours with Meliá” 

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. 

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?

Explore Newcastle’s most exciting new 4* lifestyle hotel, perfect for business and leisure. Indulge in art, music and culture with INNSIDE by Melia Newcastle’s spectacular views of the Tyne and its bridges. Located on the historical Quayside, INNSIDE Newcastle has 161 bedrooms with a contemporary European design, 5 conference suites, and a Gino D’Acampo restaurant and terrace overlooking the Tyne.

Job Summary: We are seeking a dynamic and results-oriented Sales Manager to lead sales efforts across key market segments, ensuring alignment with our business and profit goals. The ideal candidate will manage daily sales operations, drive strategic initiatives to enhance our market position, and contribute to the overall success of the Melia portfolio in the EMEA region.  

Duties and responsibilities:

• Lead and execute the hotel’s sales strategy, ensuring alignment with the Plan of Action and annual sales targets, focusing on high-potential market segments.
• Support budget planning and cost control, working closely with the Associate Director of Sales and Hotel Manager.
• Manage assigned accounts to secure business, develop tailored client solutions, and ensure profitability targets are met.
• Expand and strengthen the client base by acquiring new accounts and nurturing existing ones, aiming to secure preferred or negotiated agreements.
• Coordinate strategic sales initiatives and special projects to drive revenue and market share growth within the hotel's rate and positioning strategy.
• Analyze sales and market data, identifying trends and initiating actions to improve performance.
• Ensure consistent communication between sales teams and across Meliá properties to maximize business opportunities.
• Implement required sales activity levels, including a minimum of 10 sales calls per week, and conduct annual visits to key accounts based on tier.
• Represent and enhance the Meliá brand, staying informed of market developments, competitor activity, and evolving sales methods, while actively engaging with clients such as travel agencies, meeting planners, and tour operators.

What we are looking for:

• Based in Newcastle
• Exceptional written & spoken English
• Proven experience in hotel sales or hospitality management, preferably in Corporate, MSM, or Leisure segments.
• Strong business acumen and ability to drive results in a competitive market.
• Excellent communication and relationship-building skills.
•  Strategic mindset with a hands-on approach to account management and team collaboration.

Join our Company! Your Benefits include:

• A competitive salary plus bonus and incentives
• Excellent discounts through our global My Melia Reward programme for you, your family and friends
• Life Assurance
• A health cash plan to claim money back and access lots of ways to support your physical and mental wellbeing
• Perkbox, with access to 1000s of deals and discounts
• Complimentary gym access to support your physical wellbeing (some restrictions at peak times)
• Lots of opportunities to develop and progress as part of our global family Melia Hotels International
• Training and learning academy through eMelia, with the opportunity to learn up to 12 different languages to support your growth!
• An array of diversity, inclusion, and social events and activities creating opportunities to celebrate, as "We're Social!" is one of our values
• Complimentary meals on duty

Because belonging to the great Meliá family is being VIP 

You will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages. 

In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you. 

At Meliá we are all VIP 

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company. 

“The world is yours with Meliá” 

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. 

It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?

Explore Newcastle’s most exciting new 4* lifestyle hotel, perfect for business and leisure. Indulge in art, music and culture with INNSIDE by Melia Newcastle’s spectacular views of the Tyne and its bridges. Located on the historical Quayside, INNSIDE Newcastle has 161 bedrooms with a contemporary European design, 5 conference suites, and a Gino D’Acampo restaurant and terrace overlooking the Tyne.

Job Summary: We are seeking a dynamic and results-oriented Sales Manager to lead sales efforts across key market segments, ensuring alignment with our business and profit goals. The ideal candidate will manage daily sales operations, drive strategic initiatives to enhance our market position, and contribute to the overall success of the Melia portfolio in the EMEA region.  

Duties and responsibilities:

• Lead and execute the hotel’s sales strategy, ensuring alignment with the Plan of Action and annual sales targets, focusing on high-potential market segments.
• Support budget planning and cost control, working closely with the Associate Director of Sales and Hotel Manager.
• Manage assigned accounts to secure business, develop tailored client solutions, and ensure profitability targets are met.
• Expand and strengthen the client base by acquiring new accounts and nurturing existing ones, aiming to secure preferred or negotiated agreements.
• Coordinate strategic sales initiatives and special projects to drive revenue and market share growth within the hotel's rate and positioning strategy.
• Analyze sales and market data, identifying trends and initiating actions to improve performance.
• Ensure consistent communication between sales teams and across Meliá properties to maximize business opportunities.
• Implement required sales activity levels, including a minimum of 10 sales calls per week, and conduct annual visits to key accounts based on tier.
• Represent and enhance the Meliá brand, staying informed of market developments, competitor activity, and evolving sales methods, while actively engaging with clients such as travel agencies, meeting planners, and tour operators.

What we are looking for:

• Based in Newcastle
• Exceptional written & spoken English
• Proven experience in hotel sales or hospitality management, preferably in Corporate, MSM, or Leisure segments.
• Strong business acumen and ability to drive results in a competitive market.
• Excellent communication and relationship-building skills.
•  Strategic mindset with a hands-on approach to account management and team collaboration.

Join our Company! Your Benefits include:

• A competitive salary plus bonus and incentives
• Excellent discounts through our global My Melia Reward programme for you, your family and friends
• Life Assurance
• A health cash plan to claim money back and access lots of ways to support your physical and mental wellbeing
• Perkbox, with access to 1000s of deals and discounts
• Complimentary gym access to support your physical wellbeing (some restrictions at peak times)
• Lots of opportunities to develop and progress as part of our global family Melia Hotels International
• Training and learning academy through eMelia, with the opportunity to learn up to 12 different languages to support your growth!
• An array of diversity, inclusion, and social events and activities creating opportunities to celebrate, as "We're Social!" is one of our values
• Complimentary meals on duty

Because belonging to the great Meliá family is being VIP 

You will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages. 

In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you. 

At Meliá we are all VIP 

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People. 

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.