Responsibilities:

• Prepare room for dining by setting and detailing tables, preparing, as necessary, condiments, candles, napkins, plates, glassware and utensils

• Help patrons select food and beverages by presenting menu offering, offering beverages, suggesting courses, explaining any additions to the menu, identifying appropriate wines pairings, answering allergy/dietary restriction, and food preparation and sourcing questions

• Inform Guests of basic information about offerings at the restaurant or other bar-lab venues on property or in the area

• Protect establishment and patrons by adhering to all bar-lab policies and procedures, sanitation standards, safety and alcohol control policies

• Stay updated on current menu choices, menu additions, available menu modifications, and any unavailable items

• Transmit orders to bar and kitchen by recording patrons' choices and ringing appropriate items into POS; identifying patrons' dietary needs and special requests and any other necessary identifier

• Fire courses according to kitchen and Guest needs

• Ensure Guests orders make it to them in a timely manner, properly made, and with the correct accompaniments

• Respond to additional Guest requests; involving a manager for unusual or difficult requests

• Maintain table setting by removing courses as completed, replenishing utensils, refilling water glasses, being alert to patron spills and/or other special needs

• Properly describe, open, and pour wine tableside

• Correctly obtain payment by totaling charges, issuing bill, tendering payment, returning change or credit card and signature slip to Guest

• Retrieving signed credit card or room charge slip prior to Guest departure and thanking them for their visit

• Contribute to team effort by assisting other staff as time allows

• Perform basic cleaning tasks as needed or directed by manager

• Fill in for absent staff as needed

• Assist with special events as needed

• Adhere to grooming and appearance standards consistently

• Promptly address Guest service issues and refer to management when necessary

• Additional requests made by management to maintain flow of service, Guest experience, and/or restaurant cleanliness

Responsibilities:

• Prepare room for dining by setting and detailing tables, preparing, as necessary, condiments, candles, napkins, plates, glassware and utensils

• Help patrons select food and beverages by presenting menu offering, offering beverages, suggesting courses, explaining any additions to the menu, identifying appropriate wines pairings, answering allergy/dietary restriction, and food preparation and sourcing questions

• Inform Guests of basic information about offerings at the restaurant or other bar-lab venues on property or in the area

• Protect establishment and patrons by adhering to all bar-lab policies and procedures, sanitation standards, safety and alcohol control policies

• Stay updated on current menu choices, menu additions, available menu modifications, and any unavailable items

• Transmit orders to bar and kitchen by recording patrons' choices and ringing appropriate items into POS; identifying patrons' dietary needs and special requests and any other necessary identifier

• Fire courses according to kitchen and Guest needs

• Ensure Guests orders make it to them in a timely manner, properly made, and with the correct accompaniments

• Respond to additional Guest requests; involving a manager for unusual or difficult requests

• Maintain table setting by removing courses as completed, replenishing utensils, refilling water glasses, being alert to patron spills and/or other special needs

• Properly describe, open, and pour wine tableside

• Correctly obtain payment by totaling charges, issuing bill, tendering payment, returning change or credit card and signature slip to Guest

• Retrieving signed credit card or room charge slip prior to Guest departure and thanking them for their visit

• Contribute to team effort by assisting other staff as time allows

• Perform basic cleaning tasks as needed or directed by manager

• Fill in for absent staff as needed

• Assist with special events as needed

• Adhere to grooming and appearance standards consistently

• Promptly address Guest service issues and refer to management when necessary

• Additional requests made by management to maintain flow of service, Guest experience, and/or restaurant cleanliness