Position: Concierge - Weekends 

Responsibilities:

• Deliver an exceptional experience to every person, beginning with an unmatched first impression. Building rapport with other team members, visitors, contractors, and both prospective and current residents and ensuring the team are constant in the delivery of this.

• Ensuring the team maintain and uphold a high standard for communal check appeal, by conducting routine inspections of all communal amenities and common areas. Working with the maintenance team to ensure that all areas are well-maintained.

• Assisting any queries, concerns, and issues with the residents.

• Managing post move out and pre move in inventories.

• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area of responsibility and reporting violations or infractions to appropriate individuals.

 • Follow health & safety procedures and policies in accordance with company’s policies.

• Identifies areas for improvement, offers suggestions and recommendations to optimise efficiency and productivity.

• Working alongside with the other team members and supporting them in every means.

• Always keep sensitive information highly confidential.

• Monitoring the bin area along with drafting fly tipping emails if necessary.

• Performing regular patrols during the shift and reporting any maintenance issues.

• Effective cleaning as and if required during the shift.

• Any tasks given by Cluster building Manager, Regional PRS Manager and Directors.

• Ensure all mandatory testing, for Fire / Health and safety is correctly uploaded on shield and that any due items are followed up with the cluster building manager and maintenance admin team.

• All incidents to be logged on Shield the same day of occurrence with as much detail and images as available, ensure incident forms are correctly filled and uploaded.

• To conduct weekly Fire Alarm test, Fire Extinguishers Checks and Firefighting lift mode test along with logging them. (If instructed).

Position: Concierge - Weekends 

Responsibilities:

• Deliver an exceptional experience to every person, beginning with an unmatched first impression. Building rapport with other team members, visitors, contractors, and both prospective and current residents and ensuring the team are constant in the delivery of this.

• Ensuring the team maintain and uphold a high standard for communal check appeal, by conducting routine inspections of all communal amenities and common areas. Working with the maintenance team to ensure that all areas are well-maintained.

• Assisting any queries, concerns, and issues with the residents.

• Managing post move out and pre move in inventories.

• Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organisational standards, and operational processes related to area of responsibility and reporting violations or infractions to appropriate individuals.

 • Follow health & safety procedures and policies in accordance with company’s policies.

• Identifies areas for improvement, offers suggestions and recommendations to optimise efficiency and productivity.

• Working alongside with the other team members and supporting them in every means.

• Always keep sensitive information highly confidential.

• Monitoring the bin area along with drafting fly tipping emails if necessary.

• Performing regular patrols during the shift and reporting any maintenance issues.

• Effective cleaning as and if required during the shift.

• Any tasks given by Cluster building Manager, Regional PRS Manager and Directors.

• Ensure all mandatory testing, for Fire / Health and safety is correctly uploaded on shield and that any due items are followed up with the cluster building manager and maintenance admin team.

• All incidents to be logged on Shield the same day of occurrence with as much detail and images as available, ensure incident forms are correctly filled and uploaded.

• To conduct weekly Fire Alarm test, Fire Extinguishers Checks and Firefighting lift mode test along with logging them. (If instructed).