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Host
MOI
Host
MOI
Full Time
2
Years
Experience
£16 / Hour
Host
MOI
Full Time
2
Years
Experience
£16 / Hour
Skills
Fine Dining Experience
Fast-Paced Experience
Description
Join the MOI Team – Host Position – £16+ per hour (Depending on experience)
MOI is an inventive fusion of Japanese flavours with a modern, elevated twist coming the heart of Soho’s iconic Wardour street. Led by the Executive Chef Andy Cook, the kitchen embraces Japanese cuisine as a canvas, highlighting peak-season ingredients and global influences to create dishes that are both complex and inviting.
As a Host at MOI, you’ll be responsible for:
As a Host/ Hostess you’ll be delivering exceptional service and creating memorable dining experiences. You will be the face of the restaurant, ensuring a warm welcome for every guest and overseeing the smooth flow of service from arrival to departure. You will play a key role in managing reservations, coordinating with the kitchen and bar teams, and fostering a culture of outstanding service.
Perks & Benefits:
- 50% staff dining discount across MOI, ALTA & DOMU
- Extra holidays, kicks in after 2 years in the company, 1 day of holiday extra for each year completed. Up to 33 days max!
- Cycle to work scheme, save on a new bike or Lime / Forest bike subscription
- Fantastic Supplier trips & training
- Generous opening Referral Bonus, Hourly staff referral - £350, Salaried staff - £700
- Extra holidays, kicks in after 2 years in the company, 1 day of holiday extra for each year completed. Up to 33 days max!
- Wellness, mental health, and healthcare perks
- Delicious meals provided on shift
- Opportunities for growth and professional development within an expanding restaurant group
What we Look for:
- Warm, approachable, and professional demeanour, with a genuine passion for hospitality
- A natural outgoing hospitality professional who loves to interact with people
- Excellent communication and organisational skills
- Prior experience in a busy, high-end restaurant or similar setting
- Ability to represent our restaurant with pride and professionalism.
- Flexibility to respond to a variety of different work situations, while staying calm and proactive under pressure
- Approachable, reliable, enthusiastic, and a true supportive team player across all departments including kitchen and bar staff, to ensure smooth operations
- Ambassador of our brand through exceptional food and wine knowledge, and a genuine enthusiasm to share this with our guests. Maintain a deep knowledge of the menu, including ingredients, preparation methods.
- Attention to detail, ensuring the highest standards of service and presentation
- Flexible and adaptable, able to thrive in a dynamic and fast-paced environment
Key Responsibilities:
Guest Experience
- Act as the main point of contact for guests, ensuring every individual receives a personalised and welcoming experience
- Oversee the guest journey, from managing reservations to coordinating table assignments and ensuring smooth transitions throughout service
- Handle VIPs and special requests with discretion and care, delivering bespoke experiences that exceed expectations
- Address guest feedback and complaints promptly and constructively, resolving issues to ensure satisfaction
Service
- Setting the tone for exceptional service standards and professionalism
- Monitor and manage the flow of service, ensuring coordination between the kitchen, bar, and front-of-house teams
- Conduct pre-service briefings to communicate daily priorities, special events, or menu changes to the team
- Step in during peak periods or when challenges arise, maintaining a calm and solutions-focused approach
Reservations and Floor Management
- Optomising table assignments to maximise occupancy while maintaining guest comfort
- Maintain an in-depth knowledge of the restaurant’s menu, wine list, and overall offering to provide informed recommendations
- Ensure the restaurant’s ambience, cleanliness, and presentation are consistently aligned with the brand’s standards
Operations
- Contribute to the development and implementation of service procedures and standards to enhance efficiency and guest satisfaction
- Monitor and manage inventory for front-of-house supplies, including menus, napkins, and service tools
- Assist in planning and executing special events or private functions, ensuring flawless service and guest satisfaction
Experience
- At least 1-2 years of experience in a front-of-house host/hostess roles in a high-end or Michelin-starred restaurant
- Proven expertise in delivering exceptional guest experiences in a fast-paced environment
Skills
- Exceptional interpersonal and communication skills, with the ability to build rapport with guests and work well within a team
- Excellent organisational and multitasking skills, ensuring smooth service flow during busy periods
- Proficiency in reservations systems, such as OpenTable or Sevenrooms and familiarity with POS systems
Attributes
- Warm, approachable, and professional demeanour, with a genuine passion for hospitality
- Attention to detail, ensuring the highest standards of service and presentation
- Calm and proactive under pressure, with strong problem-solving skills
- Flexible and adaptable, able to thrive in a dynamic and fast-paced environment
About MOI:
MOI is setting the stage for a new wave of culinary excellence in London’s dynamic food scene. Named with a nod to Soho’s vibrant culture, MOI, literally translated as a ‘bowl’, presents a Neo-Japanese dining experience in a relaxed, stylish space where guests can savour the atmosphere as much as the food for patrons to see and be seen.
Join the MOI Team – Host Position – £16+ per hour (Depending on experience)
MOI is an inventive fusion of Japanese flavours with a modern, elevated twist coming the heart of Soho’s iconic Wardour street. Led by the Executive Chef Andy Cook, the kitchen embraces Japanese cuisine as a canvas, highlighting peak-season ingredients and global influences to create dishes that are both complex and inviting.
As a Host at MOI, you’ll be responsible for:
As a Host/ Hostess you’ll be delivering exceptional service and creating memorable dining experiences. You will be the face of the restaurant, ensuring a warm welcome for every guest and overseeing the smooth flow of service from arrival to departure. You will play a key role in managing reservations, coordinating with the kitchen and bar teams, and fostering a culture of outstanding service.
Perks & Benefits:
- 50% staff dining discount across MOI, ALTA & DOMU
- Extra holidays, kicks in after 2 years in the company, 1 day of holiday extra for each year completed. Up to 33 days max!
- Cycle to work scheme, save on a new bike or Lime / Forest bike subscription
- Fantastic Supplier trips & training
- Generous opening Referral Bonus, Hourly staff referral - £350, Salaried staff - £700
- Extra holidays, kicks in after 2 years in the company, 1 day of holiday extra for each year completed. Up to 33 days max!
- Wellness, mental health, and healthcare perks
- Delicious meals provided on shift
- Opportunities for growth and professional development within an expanding restaurant group
What we Look for:
- Warm, approachable, and professional demeanour, with a genuine passion for hospitality
- A natural outgoing hospitality professional who loves to interact with people
- Excellent communication and organisational skills
- Prior experience in a busy, high-end restaurant or similar setting
- Ability to represent our restaurant with pride and professionalism.
- Flexibility to respond to a variety of different work situations, while staying calm and proactive under pressure
- Approachable, reliable, enthusiastic, and a true supportive team player across all departments including kitchen and bar staff, to ensure smooth operations
- Ambassador of our brand through exceptional food and wine knowledge, and a genuine enthusiasm to share this with our guests. Maintain a deep knowledge of the menu, including ingredients, preparation methods.
- Attention to detail, ensuring the highest standards of service and presentation
- Flexible and adaptable, able to thrive in a dynamic and fast-paced environment
Key Responsibilities:
Guest Experience
- Act as the main point of contact for guests, ensuring every individual receives a personalised and welcoming experience
- Oversee the guest journey, from managing reservations to coordinating table assignments and ensuring smooth transitions throughout service
- Handle VIPs and special requests with discretion and care, delivering bespoke experiences that exceed expectations
- Address guest feedback and complaints promptly and constructively, resolving issues to ensure satisfaction
Service
- Setting the tone for exceptional service standards and professionalism
- Monitor and manage the flow of service, ensuring coordination between the kitchen, bar, and front-of-house teams
- Conduct pre-service briefings to communicate daily priorities, special events, or menu changes to the team
- Step in during peak periods or when challenges arise, maintaining a calm and solutions-focused approach
Reservations and Floor Management
- Optomising table assignments to maximise occupancy while maintaining guest comfort
- Maintain an in-depth knowledge of the restaurant’s menu, wine list, and overall offering to provide informed recommendations
- Ensure the restaurant’s ambience, cleanliness, and presentation are consistently aligned with the brand’s standards
Operations
- Contribute to the development and implementation of service procedures and standards to enhance efficiency and guest satisfaction
- Monitor and manage inventory for front-of-house supplies, including menus, napkins, and service tools
- Assist in planning and executing special events or private functions, ensuring flawless service and guest satisfaction
Experience
- At least 1-2 years of experience in a front-of-house host/hostess roles in a high-end or Michelin-starred restaurant
- Proven expertise in delivering exceptional guest experiences in a fast-paced environment
Skills
- Exceptional interpersonal and communication skills, with the ability to build rapport with guests and work well within a team
- Excellent organisational and multitasking skills, ensuring smooth service flow during busy periods
- Proficiency in reservations systems, such as OpenTable or Sevenrooms and familiarity with POS systems
Attributes
- Warm, approachable, and professional demeanour, with a genuine passion for hospitality
- Attention to detail, ensuring the highest standards of service and presentation
- Calm and proactive under pressure, with strong problem-solving skills
- Flexible and adaptable, able to thrive in a dynamic and fast-paced environment
About MOI:
MOI is setting the stage for a new wave of culinary excellence in London’s dynamic food scene. Named with a nod to Soho’s vibrant culture, MOI, literally translated as a ‘bowl’, presents a Neo-Japanese dining experience in a relaxed, stylish space where guests can savour the atmosphere as much as the food for patrons to see and be seen.
Host
Full Time
2
Years
Experience
£16 / Hour
Skills
Fine Dining Experience
Fast-Paced Experience
84 Wardour Street, London, W1F 0TQ, United Kingdom