Communications Coordinator

We believe MOM’s employees are our greatest investment, which is why we have created a special place to work.

YOU:

· have pulled recyclables out of the trash

· appreciate a good debate, even with your boss

· love to help others

· figure out how to fix it, not who's to blame

· prefer real news to fake news

WE:

· love to promote from within

· aren't afraid to make mistakes and learn from them

· care more about values and work ethic than your experience

· offer employees subsidies to purchase electric cars

· give employees a 30% discount on all purchases

The Communications Coordinator works directly with our Communications Manager and leadership to align on goals and core messaging, then lead our company-wide efforts to produce and distribute expert content via our website, social channels, email, webinars, and occasional in-person events.  This role is based out of our Central Store Support office. Occasional travel is required for store visits as needed.

Responsibilities:

• Crafting consistent messaging for all internal and external communications.

• Assist in developing and implementing effective communication strategies that build brand awareness and customer loyalty.

• Dig into numbers - compiling data and analyzing MOM’s media activity. 

• Engage with brands - team up with vendors to organize Grand Opening events and on MOM’s social media channels.

• Assist in the management of social networks (Facebook, Twitter, LinkedIn, Tiktok, etc.), review data and present it to the Communications Manager for evaluation.

• Tell compelling, accurate, and inspirational stories of our work which will both generate awareness and loyalty.

• Coordinate and guide the creation and distribution of content across all channels according to a marketing calendar.

• Collaborate regularly with different departments to align on goals, metrics, and strategy.

• Contribute to the direction of these teams by reporting back trends, data, and intel that you see amongst our peers, customers, and prospective hires.

• Use data to determine your priorities and use tools, processes, or delegation to gain efficiency.

Requirements:

• Bachelor’s degree in related field

• 1-3 years’ related experience

• Experience with Google Suite 

• Excellent interpersonal and organizational skills

• Previous experience managing multiple projects, deadlines, and priorities

• Ability to analyze feedback received and implement into current and future work

• Ability to analyze and research issues and offer swift solution/resolution

• Can-do attitude and willingness to jump in where needed

• Excellent attention to detail, especially with communication (written and verbal) and meeting deadlines

• Ability to prioritize tasks that change frequently and manage unexpected demands

• Dependable, follows instructions and takes initiative to solve problems

• Experience in a fast-paced work environment

• Interest in company culture and desire to grow in the field

• Certificate and/or experience in Google Ads, a plus

• Experience with social media platforms, Yelp Business, Google Business, a plus

• Experience with working in ticketing system (ex. Zendesk), a plus

We believe MOM’s employees are our greatest investment, which is why we have created a special place to work.

YOU:

· have pulled recyclables out of the trash

· appreciate a good debate, even with your boss

· love to help others

· figure out how to fix it, not who's to blame

· prefer real news to fake news

WE:

· love to promote from within

· aren't afraid to make mistakes and learn from them

· care more about values and work ethic than your experience

· offer employees subsidies to purchase electric cars

· give employees a 30% discount on all purchases

The Communications Coordinator works directly with our Communications Manager and leadership to align on goals and core messaging, then lead our company-wide efforts to produce and distribute expert content via our website, social channels, email, webinars, and occasional in-person events.  This role is based out of our Central Store Support office. Occasional travel is required for store visits as needed.

Responsibilities:

• Crafting consistent messaging for all internal and external communications.

• Assist in developing and implementing effective communication strategies that build brand awareness and customer loyalty.

• Dig into numbers - compiling data and analyzing MOM’s media activity. 

• Engage with brands - team up with vendors to organize Grand Opening events and on MOM’s social media channels.

• Assist in the management of social networks (Facebook, Twitter, LinkedIn, Tiktok, etc.), review data and present it to the Communications Manager for evaluation.

• Tell compelling, accurate, and inspirational stories of our work which will both generate awareness and loyalty.

• Coordinate and guide the creation and distribution of content across all channels according to a marketing calendar.

• Collaborate regularly with different departments to align on goals, metrics, and strategy.

• Contribute to the direction of these teams by reporting back trends, data, and intel that you see amongst our peers, customers, and prospective hires.

• Use data to determine your priorities and use tools, processes, or delegation to gain efficiency.

Requirements:

• Bachelor’s degree in related field

• 1-3 years’ related experience

• Experience with Google Suite 

• Excellent interpersonal and organizational skills

• Previous experience managing multiple projects, deadlines, and priorities

• Ability to analyze feedback received and implement into current and future work

• Ability to analyze and research issues and offer swift solution/resolution

• Can-do attitude and willingness to jump in where needed

• Excellent attention to detail, especially with communication (written and verbal) and meeting deadlines

• Ability to prioritize tasks that change frequently and manage unexpected demands

• Dependable, follows instructions and takes initiative to solve problems

• Experience in a fast-paced work environment

• Interest in company culture and desire to grow in the field

• Certificate and/or experience in Google Ads, a plus

• Experience with social media platforms, Yelp Business, Google Business, a plus

• Experience with working in ticketing system (ex. Zendesk), a plus