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Communications Coordinator

Summary
Communications Coordinator
Salary Competitive salary
Schedule Full Time
Location 6120 Executive Blvd, Rockville, MD 20852, USA

Communications Coordinator


Description

We believe MOM’s employees are our greatest investment, which is why we have created a special place to work.

YOU:

· have pulled recyclables out of the trash

· appreciate a good debate, even with your boss

· love to help others

· figure out how to fix it, not who's to blame

· prefer real news to fake news


WE:

· love to promote from within

· aren't afraid to make mistakes and learn from them

· care more about values and work ethic than your experience

· offer employees subsidies to purchase electric cars

· give employees a 30% discount on all purchases



The Communications Coordinator works directly with our Communications Manager and leadership to align on goals and core messaging, then lead our company-wide efforts to produce and distribute expert content via our website, social channels, email, webinars, and occasional in-person events.  This role is based out of our Central Store Support office. Occasional travel is required for store visits as needed.


Responsibilities:

  • Crafting consistent messaging for all internal and external communications.

  • Assist in developing and implementing effective communication strategies that build brand awareness and customer loyalty.

  • Dig into numbers - compiling data and analyzing MOM’s media activity. 

  • Engage with brands - team up with vendors to organize Grand Opening events and on MOM’s social media channels.

  • Assist in the management of social networks (Facebook, Twitter, LinkedIn, Tiktok, etc.), review data and present it to the Communications Manager for evaluation.

  • Tell compelling, accurate, and inspirational stories of our work which will both generate awareness and loyalty.

  • Coordinate and guide the creation and distribution of content across all channels according to a marketing calendar.

  • Collaborate regularly with different departments to align on goals, metrics, and strategy.

  • Contribute to the direction of these teams by reporting back trends, data, and intel that you see amongst our peers, customers, and prospective hires.

  • Use data to determine your priorities and use tools, processes, or delegation to gain efficiency.

 

 

Requirements:

  • Bachelor’s degree in related field

  • 1-3 years’ related experience

  • Experience with Google Suite 

  • Excellent interpersonal and organizational skills

  • Previous experience managing multiple projects, deadlines, and priorities

  • Ability to analyze feedback received and implement into current and future work

  • Ability to analyze and research issues and offer swift solution/resolution

  • Can-do attitude and willingness to jump in where needed

  • Excellent attention to detail, especially with communication (written and verbal) and meeting deadlines

  • Ability to prioritize tasks that change frequently and manage unexpected demands

  • Dependable, follows instructions and takes initiative to solve problems

  • Experience in a fast-paced work environment

  • Interest in company culture and desire to grow in the field

  • Certificate and/or experience in Google Ads, a plus

  • Experience with social media platforms, Yelp Business, Google Business, a plus

  • Experience with working in ticketing system (ex. Zendesk), a plus

We believe MOM’s employees are our greatest investment, which is why we have created a special place to work.

YOU:

· have pulled recyclables out of the trash

· appreciate a good debate, even with your boss

· love to help others

· figure out how to fix it, not who's to blame

· prefer real news to fake news


WE:

· love to promote from within

· aren't afraid to make mistakes and learn from them

· care more about values and work ethic than your experience

· offer employees subsidies to purchase electric cars

· give employees a 30% discount on all purchases



The Communications Coordinator works directly with our Communications Manager and leadership to align on goals and core messaging, then lead our company-wide efforts to produce and distribute expert content via our website, social channels, email, webinars, and occasional in-person events.  This role is based out of our Central Store Support office. Occasional travel is required for store visits as needed.


Responsibilities:

  • Crafting consistent messaging for all internal and external communications.

  • Assist in developing and implementing effective communication strategies that build brand awareness and customer loyalty.

  • Dig into numbers - compiling data and analyzing MOM’s media activity. 

  • Engage with brands - team up with vendors to organize Grand Opening events and on MOM’s social media channels.

  • Assist in the management of social networks (Facebook, Twitter, LinkedIn, Tiktok, etc.), review data and present it to the Communications Manager for evaluation.

  • Tell compelling, accurate, and inspirational stories of our work which will both generate awareness and loyalty.

  • Coordinate and guide the creation and distribution of content across all channels according to a marketing calendar.

  • Collaborate regularly with different departments to align on goals, metrics, and strategy.

  • Contribute to the direction of these teams by reporting back trends, data, and intel that you see amongst our peers, customers, and prospective hires.

  • Use data to determine your priorities and use tools, processes, or delegation to gain efficiency.

 

 

Requirements:

  • Bachelor’s degree in related field

  • 1-3 years’ related experience

  • Experience with Google Suite 

  • Excellent interpersonal and organizational skills

  • Previous experience managing multiple projects, deadlines, and priorities

  • Ability to analyze feedback received and implement into current and future work

  • Ability to analyze and research issues and offer swift solution/resolution

  • Can-do attitude and willingness to jump in where needed

  • Excellent attention to detail, especially with communication (written and verbal) and meeting deadlines

  • Ability to prioritize tasks that change frequently and manage unexpected demands

  • Dependable, follows instructions and takes initiative to solve problems

  • Experience in a fast-paced work environment

  • Interest in company culture and desire to grow in the field

  • Certificate and/or experience in Google Ads, a plus

  • Experience with social media platforms, Yelp Business, Google Business, a plus

  • Experience with working in ticketing system (ex. Zendesk), a plus


Details
Salary Competitive salary
Schedule Full Time
Location 6120 Executive Blvd, Rockville, MD 20852, USA

Skills
Social Media
Writing
Marketing
By applying you confirm you have these skills.


6120 Executive Blvd, Rockville, MD 20852, USA