LUGGAGE PORTER
Company Overview
United by timeless style and peerless service, the Montcalm Collection is London’s compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the city’s story. Architecture and style may change, but classic hospitality stands the test of time: expect an enduring welcome from our team. We are proud of our past, but even more excited for our future.
Discover the hotels in the collection. Our historic brewery, reimagined as a vibrant modern hotel: The Montcalm At The Brewery. Our Georgian charmer with an artful modern spirit: The Montcalm Marble Arch. Our storied city-slicker, housed in the former headquarters of the Royal Mail: The Montcalm Royal London House. Our duo of mindful hotels which set a slower pace: Inhabit Southwick Street and Inhabit Queen’s Gardens.
Position Overview
Montcalm Collection are looking for an ambitious and passionate Luggage Porter who strives to provide and inspire incredible guest service that creates truly memorable experiences for our guests.
Join our amazing and diverse team and grow your career with Montcalm Collection. Help to shape the Montcalm Collection’s next chapter and showcase your skills. Become a trusted ambassador for our hotels and take advantage of the opportunity to move between properties, achieving the service and product delivery standards for the department with a high degree of customer care and service.
Key Responsibilities
To assist our guests efficiently, courteously, and professionally. Each interaction is to be completed following quality assurance standards, exceeding our guests’ expectations, and promoting a professional and positive image Montcalm East.
Requirements and skills
Benefits
· Collaborative and empowering team dynamics.
· Pathways for promotions and growth within the brand.
· Recognition and Rewards Program.
· Access to an array of discounts via our Benefits Platform.
· Comprehensive training through Certified Classroom and E-Learnings.
· 28 holidays annually, inclusive of 8 bank holidays. Additional holidays post 2-year tenure.
· Health incentives: Cash-back on optical, dental, chiropractic, and physio services.
· Concession on gym memberships.
· Nutritious meals provided during shifts.
· Complimentary dry-cleaning service for uniforms.
· Inclusive pension schemes
Eligibility
Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.
Equal Opportunity Employer
At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives each individual brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we are dedicated to providing a workplace free from discrimination and prejudice.
Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.
Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this particular role.
LUGGAGE PORTER
Company Overview
United by timeless style and peerless service, the Montcalm Collection is London’s compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the city’s story. Architecture and style may change, but classic hospitality stands the test of time: expect an enduring welcome from our team. We are proud of our past, but even more excited for our future.
Discover the hotels in the collection. Our historic brewery, reimagined as a vibrant modern hotel: The Montcalm At The Brewery. Our Georgian charmer with an artful modern spirit: The Montcalm Marble Arch. Our storied city-slicker, housed in the former headquarters of the Royal Mail: The Montcalm Royal London House. Our duo of mindful hotels which set a slower pace: Inhabit Southwick Street and Inhabit Queen’s Gardens.
Position Overview
Montcalm Collection are looking for an ambitious and passionate Luggage Porter who strives to provide and inspire incredible guest service that creates truly memorable experiences for our guests.
Join our amazing and diverse team and grow your career with Montcalm Collection. Help to shape the Montcalm Collection’s next chapter and showcase your skills. Become a trusted ambassador for our hotels and take advantage of the opportunity to move between properties, achieving the service and product delivery standards for the department with a high degree of customer care and service.
Key Responsibilities
To assist our guests efficiently, courteously, and professionally. Each interaction is to be completed following quality assurance standards, exceeding our guests’ expectations, and promoting a professional and positive image Montcalm East.
Requirements and skills
Benefits
· Collaborative and empowering team dynamics.
· Pathways for promotions and growth within the brand.
· Recognition and Rewards Program.
· Access to an array of discounts via our Benefits Platform.
· Comprehensive training through Certified Classroom and E-Learnings.
· 28 holidays annually, inclusive of 8 bank holidays. Additional holidays post 2-year tenure.
· Health incentives: Cash-back on optical, dental, chiropractic, and physio services.
· Concession on gym memberships.
· Nutritious meals provided during shifts.
· Complimentary dry-cleaning service for uniforms.
· Inclusive pension schemes
Eligibility
Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role.
Equal Opportunity Employer
At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives each individual brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we are dedicated to providing a workplace free from discrimination and prejudice.
Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future.
Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this particular role.