Reports To: General Manager

Job Type: Full-time, Permanent

Position Overview

At Nikki Beach Resort & Spa Koh Samui, the HR Manager plays a pivotal role in shaping our team culture and championing the associate experience. You are both a strategic partner and a hands-on executor—balancing compliance, recruitment, development, and associate welfare with the brand’s vibrant energy and global outlook. As an advocate for employee engagement and operational excellence, you’ll help build a dynamic workplace where people thrive and deliver their best every day.

Key Responsibilities

• Implement and uphold Nikki Beach HR policies, SOPs, and labor law compliance
• Maintain accurate and confidential HR records, files, and databases
• Lead end-to-end recruitment and onboarding processes for local and expatriate talent
• Manage HR documentation including contracts, offer letters, visa processes, and exit protocols
• Administer monthly payroll, ensuring precise timekeeping, deductions, and settlements
• Oversee compensation benchmarking, benefits tracking, and approved adjustments
• Coordinate annual reviews, probation evaluations, and employee development planning
• Drive staff welfare programs including wellness events, recognition moments, and birthday celebrations
• Supervise staff housing, transport services, and dining operations
• Monitor grooming and behavioral standards, leading coaching or disciplinary actions where necessary
• Ensure timely and engaging internal communication through newsletters and staff updates
• Liaise with local government agencies for labor, safety, and immigration matters
• Prepare HR reports and support audit and compliance activities
• Collaborate on succession planning and internal growth initiatives
• Safeguard employee relations with integrity, confidentiality, and professionalism

Required Qualifications and Competencies

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Minimum 4 years of HR management experience, preferably in a hospitality environment
• In-depth knowledge of Thai labor laws, work permits, and expatriate visa procedures
• Proficiency in HR systems (HRIS), timekeeping platforms, and Microsoft Office
• Fluency in English is mandatory; Thai language skills are a significant advantage
• Strong interpersonal skills, cultural sensitivity, and a proactive mindset
• Excellent organizational abilities and attention to detail
• Ability to work efficiently under pressure in a fast-paced setting
• Professional appearance and a positive, service-oriented approach

Benefits

• 2 days off per week
• Service charge
• Daily staff meals provided on-site
• Accommodation allowance
• Opportunity to work with an international hospitality brand!

Why Join Nikki Beach?

Reports To: General Manager

Job Type: Full-time, Permanent

Position Overview

At Nikki Beach Resort & Spa Koh Samui, the HR Manager plays a pivotal role in shaping our team culture and championing the associate experience. You are both a strategic partner and a hands-on executor—balancing compliance, recruitment, development, and associate welfare with the brand’s vibrant energy and global outlook. As an advocate for employee engagement and operational excellence, you’ll help build a dynamic workplace where people thrive and deliver their best every day.

Key Responsibilities

• Implement and uphold Nikki Beach HR policies, SOPs, and labor law compliance
• Maintain accurate and confidential HR records, files, and databases
• Lead end-to-end recruitment and onboarding processes for local and expatriate talent
• Manage HR documentation including contracts, offer letters, visa processes, and exit protocols
• Administer monthly payroll, ensuring precise timekeeping, deductions, and settlements
• Oversee compensation benchmarking, benefits tracking, and approved adjustments
• Coordinate annual reviews, probation evaluations, and employee development planning
• Drive staff welfare programs including wellness events, recognition moments, and birthday celebrations
• Supervise staff housing, transport services, and dining operations
• Monitor grooming and behavioral standards, leading coaching or disciplinary actions where necessary
• Ensure timely and engaging internal communication through newsletters and staff updates
• Liaise with local government agencies for labor, safety, and immigration matters
• Prepare HR reports and support audit and compliance activities
• Collaborate on succession planning and internal growth initiatives
• Safeguard employee relations with integrity, confidentiality, and professionalism

Required Qualifications and Competencies

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Minimum 4 years of HR management experience, preferably in a hospitality environment
• In-depth knowledge of Thai labor laws, work permits, and expatriate visa procedures
• Proficiency in HR systems (HRIS), timekeeping platforms, and Microsoft Office
• Fluency in English is mandatory; Thai language skills are a significant advantage
• Strong interpersonal skills, cultural sensitivity, and a proactive mindset
• Excellent organizational abilities and attention to detail
• Ability to work efficiently under pressure in a fast-paced setting
• Professional appearance and a positive, service-oriented approach

Benefits

• 2 days off per week
• Service charge
• Daily staff meals provided on-site
• Accommodation allowance
• Opportunity to work with an international hospitality brand!

Why Join Nikki Beach?