Location: Nikki Beach Costa Smeralda, Cala Petra Ruja – Sardinia
Season: June 1st – August 31st
Opening Hours: Daytime operation (09:00 – 18:00)
Contract: Italian CCNL Turismo – Level C3 (with overtime & bonuses)
Benefits: Shared accommodation and meals during shift provided

Set in one of the most exclusive destinations of the Mediterranean, Nikki Beach Costa Smeralda is an internationally renowned luxury beach club offering premium dining, upscale ambience, live entertainment, and world-class service.
Our guests come from all over the world to experience refined hospitality surrounded by crystal-clear waters, exceptional food, and a vibrant yet elegant atmosphere.

Working with us means being part of a prestigious global brand where attention to detail, professionalism, and the “Celebrate Life” spirit define everything we do.

We are looking for a proactive and detail-oriented Reservation Agent to join our guest relations and bookings team at Nikki Beach Costa Smeralda.
This front-office role is key to ensuring seamless reservation processes and first-class communication with our international clientele.

As Reservation Agent, you will be responsible for handling incoming booking requests via phone, email, and reservation platforms, coordinating seating plans with the service team, managing VIP and group bookings, and ensuring accuracy and clarity in all communications with both guests and internal departments.

This position is ideal for those who have excellent communication skills, enjoy guest interaction, and are confident using digital tools in a fast-paced luxury environment.

• Experience in hospitality reservations, front office, guest relations, or call center roles

• Excellent English required; Italian strongly preferred

• Fluent written and verbal communication

• Good command of reservation software, email, and phone etiquette

• Professionalism, discretion, and attention to detail

• Must have the right to work in Italy full-time (we do not sponsor visas)

• Personal transportation preferred due to location

• A high-standard and dynamic working environment

• Contract aligned with CCNL Turismo

• Overtime and performance-related bonuses

• Nikki Beach onboarding and brand training

• Tips and service charge included where applicable

• Staff meal provided during working shifts

• Shared accommodation provided

• CV screening begins in February

• Interviews start mid-February

• Hiring continues until positions are filled

More information about our location:
https://costa-smeralda.nikkibeach.com/
https://www.instagram.com/nikkibeachcostasmeralda

Nikki Beach Costa Smeralda Brand Cover
Loc. Cala Petra Ruja, Porto Cervo, Arzachena, Sardinia, 07021, Italy

Location: Nikki Beach Costa Smeralda, Cala Petra Ruja – Sardinia
Season: June 1st – August 31st
Opening Hours: Daytime operation (09:00 – 18:00)
Contract: Italian CCNL Turismo – Level C3 (with overtime & bonuses)
Benefits: Shared accommodation and meals during shift provided

Set in one of the most exclusive destinations of the Mediterranean, Nikki Beach Costa Smeralda is an internationally renowned luxury beach club offering premium dining, upscale ambience, live entertainment, and world-class service.
Our guests come from all over the world to experience refined hospitality surrounded by crystal-clear waters, exceptional food, and a vibrant yet elegant atmosphere.

Working with us means being part of a prestigious global brand where attention to detail, professionalism, and the “Celebrate Life” spirit define everything we do.

We are looking for a proactive and detail-oriented Reservation Agent to join our guest relations and bookings team at Nikki Beach Costa Smeralda.
This front-office role is key to ensuring seamless reservation processes and first-class communication with our international clientele.

As Reservation Agent, you will be responsible for handling incoming booking requests via phone, email, and reservation platforms, coordinating seating plans with the service team, managing VIP and group bookings, and ensuring accuracy and clarity in all communications with both guests and internal departments.

This position is ideal for those who have excellent communication skills, enjoy guest interaction, and are confident using digital tools in a fast-paced luxury environment.

• Experience in hospitality reservations, front office, guest relations, or call center roles

• Excellent English required; Italian strongly preferred

• Fluent written and verbal communication

• Good command of reservation software, email, and phone etiquette

• Professionalism, discretion, and attention to detail

• Must have the right to work in Italy full-time (we do not sponsor visas)

• Personal transportation preferred due to location

• A high-standard and dynamic working environment

• Contract aligned with CCNL Turismo

• Overtime and performance-related bonuses

• Nikki Beach onboarding and brand training

• Tips and service charge included where applicable

• Staff meal provided during working shifts

• Shared accommodation provided

• CV screening begins in February

• Interviews start mid-February

• Hiring continues until positions are filled

More information about our location:
https://costa-smeralda.nikkibeach.com/
https://www.instagram.com/nikkibeachcostasmeralda

Nikki Beach Costa Smeralda Brand Cover
Loc. Cala Petra Ruja, Porto Cervo, Arzachena, Sardinia, 07021, Italy