RESPONSIBILITIES / FUNCTIONS 

• Providing an exceptional guest service experience to all guests 

• Serve & run food and beverage to the clients tables and area

• You are responsible to provide food and beverage service according to Nikki Beach brand standards, guidelines, and procedures

• Service is to be presented in a fun, friendly and professional manner

• Staying guest focused and nurturing an excellent guest experience

• Ensure maximum guest satisfaction

• Providing a warm welcome and a gracious farewell

• Follow all opening, daily and closing duties

• Able to provide all food & beverage mise-en-place duties

• Anticipating guests' needs and responding urgently and appropriately to guests concerns and requests

• Assessing customers’ needs and preferences and making recommendations

• Set up a restaurant according to the daily layout and restaurant standards defined by the brand

• Completing assigned duties prior to service

• Taking and serving food and beverage orders and artfully describing menu items

• Checking and clearing waiters’ stations during and after service

• If required, assist in bringing food from the kitchen to the guest ensuring accuracy and timeliness

• Handling all guest complaints in a professional manner and contacting your manager when necessary

• Clear operating equipment to designated wash-up and storage areas

• Clear and reset tables according to service operating procedures and standards

• Report any damages or losses to the manager

• Follow closing cash out procedures

• Maintaining a good teamwork relationship with colleagues

• Arriving to work punctually, wearing a clean and correct uniform and maintaining a high standard of personal appearance and hygiene

• Must attend and participate in staff training and daily lineup meetings

• Follow and enforce all the SOP’s and mandates as they have been trained and instructed.

RESPONSIBILITIES / FUNCTIONS 

• Providing an exceptional guest service experience to all guests 

• Serve & run food and beverage to the clients tables and area

• You are responsible to provide food and beverage service according to Nikki Beach brand standards, guidelines, and procedures

• Service is to be presented in a fun, friendly and professional manner

• Staying guest focused and nurturing an excellent guest experience

• Ensure maximum guest satisfaction

• Providing a warm welcome and a gracious farewell

• Follow all opening, daily and closing duties

• Able to provide all food & beverage mise-en-place duties

• Anticipating guests' needs and responding urgently and appropriately to guests concerns and requests

• Assessing customers’ needs and preferences and making recommendations

• Set up a restaurant according to the daily layout and restaurant standards defined by the brand

• Completing assigned duties prior to service

• Taking and serving food and beverage orders and artfully describing menu items

• Checking and clearing waiters’ stations during and after service

• If required, assist in bringing food from the kitchen to the guest ensuring accuracy and timeliness

• Handling all guest complaints in a professional manner and contacting your manager when necessary

• Clear operating equipment to designated wash-up and storage areas

• Clear and reset tables according to service operating procedures and standards

• Report any damages or losses to the manager

• Follow closing cash out procedures

• Maintaining a good teamwork relationship with colleagues

• Arriving to work punctually, wearing a clean and correct uniform and maintaining a high standard of personal appearance and hygiene

• Must attend and participate in staff training and daily lineup meetings

• Follow and enforce all the SOP’s and mandates as they have been trained and instructed.