Are you a warm and welcoming people-person?

Do you thrive in calming, guest-focused environments?

Are you passionate about wellbeing and creating memorable spa experiences?

What do we want?

We’re looking for a naturally friendly, organised, and guest-focused Spa Host to join our nurturing wellness team. You’ll be the first point of contact for guests visiting our award-winning spas, ensuring they feel relaxed, informed, and cared for from the moment they arrive. This role blends reception duties, guest support, coordination with therapists, and maintaining serene spa spaces – all set within the stunning clifftops of North Cornwall at the Bedruthan and Scarlet Hotels. This is a part time contract of 24 hours per week. 

Responsibilities and Duties:

• Welcome spa guests with warmth and professionalism.
• Manage bookings and guest queries using digital systems.
• Provide guidance on treatments, facilities, and products.
• Maintain immaculate spa and relaxation areas.
• Support therapists with operational needs.
• Prepare treatment spaces and ensure a calming environment.
• Handle payments, check-ins/outs, and admin tasks.
• Deliver exceptional hospitality aligned with brand values.

Essential:

• Previous customer service or front-of-house experience.
• Confident using booking systems and computers.
• Genuine interest in wellness or hospitality.

Desired:

• Experience in a spa or leisure environment.
• Knowledge of treatments or spa products.
• First Aid certification.

Key Skills:

• Excellent communication skills.
• Strong organisation and time management.
• Calm, guest-focused approach.
• Digital literacy with booking/admin systems.
• Proactive problem-solving.
• Ability to work independently and in a team.

Why join us?

As a family-owned, independent Cornish business, we value every member of our team. Benefits include:

• £12.71 per hour + share of hotel tips
• People-centric working environment
• Learning and progression opportunities
• 28 days holiday (increasing to 29 days after 1 year)
• Long service scheme: free stay after year one!
• 40% off food, drinks & hotel services while on shift
• Local partnership discounts
• Health Shield Healthcare Plan
• Temporary on-site team accommodation available

Perched on the rugged clifftops of North Cornwall, Bedruthan and Scarlet have always been trailblazers in hospitality—setting the standard for exceptional experiences and refined service. When you join us, you become part of one of the UK’s most exciting independent companies. 

This isn’t simply a job — it’s the place you want to be. 

 ** AGENCIES: We’re not working with recruitment agencies on this role, and thank you for thinking of us. Any unsolicited CVs will be treated as direct applications and agency fees will not be due. **

Are you a warm and welcoming people-person?

Do you thrive in calming, guest-focused environments?

Are you passionate about wellbeing and creating memorable spa experiences?

What do we want?

We’re looking for a naturally friendly, organised, and guest-focused Spa Host to join our nurturing wellness team. You’ll be the first point of contact for guests visiting our award-winning spas, ensuring they feel relaxed, informed, and cared for from the moment they arrive. This role blends reception duties, guest support, coordination with therapists, and maintaining serene spa spaces – all set within the stunning clifftops of North Cornwall at the Bedruthan and Scarlet Hotels. This is a part time contract of 24 hours per week. 

Responsibilities and Duties:

• Welcome spa guests with warmth and professionalism.
• Manage bookings and guest queries using digital systems.
• Provide guidance on treatments, facilities, and products.
• Maintain immaculate spa and relaxation areas.
• Support therapists with operational needs.
• Prepare treatment spaces and ensure a calming environment.
• Handle payments, check-ins/outs, and admin tasks.
• Deliver exceptional hospitality aligned with brand values.

Essential:

• Previous customer service or front-of-house experience.
• Confident using booking systems and computers.
• Genuine interest in wellness or hospitality.

Desired:

• Experience in a spa or leisure environment.
• Knowledge of treatments or spa products.
• First Aid certification.

Key Skills:

• Excellent communication skills.
• Strong organisation and time management.
• Calm, guest-focused approach.
• Digital literacy with booking/admin systems.
• Proactive problem-solving.
• Ability to work independently and in a team.

Why join us?

As a family-owned, independent Cornish business, we value every member of our team. Benefits include:

• £12.71 per hour + share of hotel tips
• People-centric working environment
• Learning and progression opportunities
• 28 days holiday (increasing to 29 days after 1 year)
• Long service scheme: free stay after year one!
• 40% off food, drinks & hotel services while on shift
• Local partnership discounts
• Health Shield Healthcare Plan
• Temporary on-site team accommodation available

Perched on the rugged clifftops of North Cornwall, Bedruthan and Scarlet have always been trailblazers in hospitality—setting the standard for exceptional experiences and refined service. When you join us, you become part of one of the UK’s most exciting independent companies. 

This isn’t simply a job — it’s the place you want to be. 

 ** AGENCIES: We’re not working with recruitment agencies on this role, and thank you for thinking of us. Any unsolicited CVs will be treated as direct applications and agency fees will not be due. **