Night Concierge, with Seasonal hourly bonus - 2 days per week.

Do you love working nights?  Do you have a warm and personable nature?  Do you have a can-do attitude and great eye for detail?  Do you know what it means to deliver natural hospitality to guests whilst using your initiative? Do you like problem solving and achieving positive outcomes from guest queries?

If you answered Yes to all these questions we may have the perfect role for you.

Who are we?

From a Jacobean manor house to a New Forest hunting lodge, we offer family escapes in some of England’s finest locations. Luxury Family Hotels have five distinctive and delightful hideaways to choose from, our guests are spoilt for choice. We are also currently investing in all of our hotels including refurbishments to all rooms and public areas as well as staff training.

Our team, through their vibrancy and energy are at the heart of everything we do as a business and we take great pride in investing in training and developing our employees, making it an exceptionally exciting time to join our hotel brand. We give our teams a great place to work that is fun, professional, and rewarding.

What’s in it for you?

• Competitive salary -  plus a £2 per hour seasonal pay increase from July 5th - August 29th 
• Additional paid day off, in addition to annual leave for getting involved in Community outreach and charity events.
  
• Employee Cycle to work scheme.
• Excellent individual and bespoke career progression within the Luxury Family group.
• Unique on the job training and development. 
• Help@Hand – Our health & wellbeing service; Remote GPs, Mental health support, Physiotherapy and Medical second opinions
• Generously discounted staff rates across the Luxury Family Group and selected Ralph Trustee Properties.
• Food & Beverage and Spa discounts
• Refer a friend scheme to earn £150 bonus
• Death in service benefit
• Excellent Share of service charge
• LFH Benefit Hub - A wide range of discounts and deals for shopping, insurance, restaurants etc.
• Membership of Hospitality Action, our Employee Assistance Program.
• Great staff meals whilst on duty.
• Stylish uniform

The Role…

As guests sleep sound in their beds, our Nights team keep everything running like clockwork. Our Night Porters are instrumental in overseeing the running of the hotel from sundown to sunrise. Working as part of a motivated team, this is a hands-on role managing the guest experience, give concierge service and ensuring the standards of the brand are maintained. Our Night Porters ensure the safety, security and well-being of all our lovely guests. 

What we need from you…

• Previous experience in a customer-focused industry
• First Aid qualification desirable
• Positive, welcoming attitude and good communication skills
• Good organisational skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Ability to work on your own and as part of a team
• Competent level of IT proficiency

If you feel you have the skills and ambition we are looking for to join our team, then please apply with a full and up to date CV.

Please ensure you check the hotel location as some of our amazing hotels are hidden away and you will have to use your own transport to locate us! Only candidates legally eligible to work in the UK need apply.

Do you love working nights?  Do you have a warm and personable nature?  Do you have a can-do attitude and great eye for detail?  Do you know what it means to deliver natural hospitality to guests whilst using your initiative? Do you like problem solving and achieving positive outcomes from guest queries?

If you answered Yes to all these questions we may have the perfect role for you.

Who are we?

From a Jacobean manor house to a New Forest hunting lodge, we offer family escapes in some of England’s finest locations. Luxury Family Hotels have five distinctive and delightful hideaways to choose from, our guests are spoilt for choice. We are also currently investing in all of our hotels including refurbishments to all rooms and public areas as well as staff training.

Our team, through their vibrancy and energy are at the heart of everything we do as a business and we take great pride in investing in training and developing our employees, making it an exceptionally exciting time to join our hotel brand. We give our teams a great place to work that is fun, professional, and rewarding.

What’s in it for you?

• Competitive salary -  plus a £2 per hour seasonal pay increase from July 5th - August 29th 
• Additional paid day off, in addition to annual leave for getting involved in Community outreach and charity events.
  
• Employee Cycle to work scheme.
• Excellent individual and bespoke career progression within the Luxury Family group.
• Unique on the job training and development. 
• Help@Hand – Our health & wellbeing service; Remote GPs, Mental health support, Physiotherapy and Medical second opinions
• Generously discounted staff rates across the Luxury Family Group and selected Ralph Trustee Properties.
• Food & Beverage and Spa discounts
• Refer a friend scheme to earn £150 bonus
• Death in service benefit
• Excellent Share of service charge
• LFH Benefit Hub - A wide range of discounts and deals for shopping, insurance, restaurants etc.
• Membership of Hospitality Action, our Employee Assistance Program.
• Great staff meals whilst on duty.
• Stylish uniform

The Role…

As guests sleep sound in their beds, our Nights team keep everything running like clockwork. Our Night Porters are instrumental in overseeing the running of the hotel from sundown to sunrise. Working as part of a motivated team, this is a hands-on role managing the guest experience, give concierge service and ensuring the standards of the brand are maintained. Our Night Porters ensure the safety, security and well-being of all our lovely guests. 

What we need from you…

• Previous experience in a customer-focused industry
• First Aid qualification desirable
• Positive, welcoming attitude and good communication skills
• Good organisational skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Ability to work on your own and as part of a team
• Competent level of IT proficiency

If you feel you have the skills and ambition we are looking for to join our team, then please apply with a full and up to date CV.

Please ensure you check the hotel location as some of our amazing hotels are hidden away and you will have to use your own transport to locate us! Only candidates legally eligible to work in the UK need apply.