Scarlet Hotel, Mawgan Porth, Cornwall

£12.71 - £13.45 per hour + a share of hotel tips | Permanent | Full and Part Time Positions Considered

At Scarlet, every detail matters.

Perched on Cornwall's dramatic Atlantic coastline, Scarlet is an award-winning, adults-only hotel where understated luxury, exceptional hospitality and meaningful guest experiences come together. Every member of our team plays a vital role in creating the calm, restorative atmosphere our guests return for time and time again.

We're looking for a warm, confident and service-driven host to become the face of Scarlet from the very first hello. This is your opportunity to join a passionate hospitality team, build a career in luxury guest experience and work in one of Cornwall's most inspiring destinations.

Alongside competitive pay, hotel tips and fantastic employee benefits, you'll enjoy genuine career development, wellbeing support and the opportunity to work for an independent, family-owned business where people truly come first.

Luxury begins the moment our guests arrive.

You'll curate a seamless arrival and departure experience, ensuring every interaction reflects Scarlet's signature warmth, authenticity and effortless elegance.

More than simply parking vehicles, you'll be working within our Reception Team, anticipating guest needs, sharing your local knowledge and creating those memorable moments that elevate a stay from exceptional to unforgettable.

If you thrive in a people-focused environment, love exceeding expectations and take pride in delivering impeccable service, we'd love to meet you.

• Delivering warm, personalised welcomes that immediately put guests at ease.

• Parking and retrieving guest vehicles with professionalism and care.

• Assisting with luggage and escorting guests through a seamless arrival journey.

• Preparing vehicles for departure, including supporting electric vehicle charging.

• Sharing local recommendations and insider knowledge to enhance every stay.

• Maintaining immaculate arrival areas that reflect Scarlet's luxury standards.

• Collaborating closely with Reception, Housekeeping and Guest Experience teams.

• Anticipating guest needs before they're asked.

• Creating memorable moments through thoughtful, intuitive hospitality.

We're looking for someone who understands that true luxury lies in the smallest details.

You'll bring:

• A naturally welcoming, engaging and confident personality.

• A genuine passion for delivering exceptional guest experiences.

• Outstanding communication and interpersonal skills.

• Excellent attention to detail and pride in maintaining high standards.

• The ability to remain calm, organised and adaptable in a fast-paced environment.

• A proactive, positive approach with a collaborative team spirit.

• A full, clean UK driving licence and confidence driving a range of vehicles.

Experience in luxury hospitality, concierge services, guest relations, hotels or premium customer service is beneficial, but not essential. Above all, we're looking for individuals with the right attitude, emotional intelligence and desire to create exceptional experiences.

We're proud to be an independent, family-owned Cornish business where our people are empowered to grow, develop and thrive.

As part of the Scarlet team, you'll enjoy:

• £12.71 - £13.45 per hour plus a share of hotel tips (approx. £1 per hour) 

• Performance Boost Scheme - the opportunity to earn more on top of base pay

• Permanent 40-hour contract - we are flexible in accommodating the right candidate and happy to consider part time positions and flexible working arrangements.

• 28 days holiday, increasing by one day after your first years service 

• 40% off food and drinks, on and off shift

• Temporary team accommodation (subject to availability)

• Health Shield Healthcare Plan

• Exclusive local business discounts

• Recognition awards and colleague appreciation programmes

• Wellbeing initiatives and team socials

• Ongoing learning, cross-training and career progression opportunities

Scarlet isn't simply a hotel—it's an experience.

Every day you'll work alongside talented, passionate people who care deeply about hospitality, sustainability and creating extraordinary moments. Whether you're welcoming a returning guest, sharing your favourite hidden Cornish beach or delivering impeccable service during a busy arrival, you'll help shape memories that last long after checkout.

If you're looking for more than just a job—if you want a career in luxury hospitality where you can develop, belong and make a genuine impact—we'd love to hear from you.

Apply today and become the first impression of Scarlet.

AGENCIES: We're not partnering with recruitment agencies on this vacancy. Any unsolicited CVs will be treated as direct applications and agency fees will not be payable.

Scarlet Hotel, Mawgan Porth, Cornwall

£12.71 - £13.45 per hour + a share of hotel tips | Permanent | Full and Part Time Positions Considered

At Scarlet, every detail matters.

Perched on Cornwall's dramatic Atlantic coastline, Scarlet is an award-winning, adults-only hotel where understated luxury, exceptional hospitality and meaningful guest experiences come together. Every member of our team plays a vital role in creating the calm, restorative atmosphere our guests return for time and time again.

We're looking for a warm, confident and service-driven host to become the face of Scarlet from the very first hello. This is your opportunity to join a passionate hospitality team, build a career in luxury guest experience and work in one of Cornwall's most inspiring destinations.

Alongside competitive pay, hotel tips and fantastic employee benefits, you'll enjoy genuine career development, wellbeing support and the opportunity to work for an independent, family-owned business where people truly come first.

Luxury begins the moment our guests arrive.

You'll curate a seamless arrival and departure experience, ensuring every interaction reflects Scarlet's signature warmth, authenticity and effortless elegance.

More than simply parking vehicles, you'll be working within our Reception Team, anticipating guest needs, sharing your local knowledge and creating those memorable moments that elevate a stay from exceptional to unforgettable.

If you thrive in a people-focused environment, love exceeding expectations and take pride in delivering impeccable service, we'd love to meet you.

• Delivering warm, personalised welcomes that immediately put guests at ease.

• Parking and retrieving guest vehicles with professionalism and care.

• Assisting with luggage and escorting guests through a seamless arrival journey.

• Preparing vehicles for departure, including supporting electric vehicle charging.

• Sharing local recommendations and insider knowledge to enhance every stay.

• Maintaining immaculate arrival areas that reflect Scarlet's luxury standards.

• Collaborating closely with Reception, Housekeeping and Guest Experience teams.

• Anticipating guest needs before they're asked.

• Creating memorable moments through thoughtful, intuitive hospitality.

We're looking for someone who understands that true luxury lies in the smallest details.

You'll bring:

• A naturally welcoming, engaging and confident personality.

• A genuine passion for delivering exceptional guest experiences.

• Outstanding communication and interpersonal skills.

• Excellent attention to detail and pride in maintaining high standards.

• The ability to remain calm, organised and adaptable in a fast-paced environment.

• A proactive, positive approach with a collaborative team spirit.

• A full, clean UK driving licence and confidence driving a range of vehicles.

Experience in luxury hospitality, concierge services, guest relations, hotels or premium customer service is beneficial, but not essential. Above all, we're looking for individuals with the right attitude, emotional intelligence and desire to create exceptional experiences.

We're proud to be an independent, family-owned Cornish business where our people are empowered to grow, develop and thrive.

As part of the Scarlet team, you'll enjoy:

• £12.71 - £13.45 per hour plus a share of hotel tips (approx. £1 per hour) 

• Performance Boost Scheme - the opportunity to earn more on top of base pay

• Permanent 40-hour contract - we are flexible in accommodating the right candidate and happy to consider part time positions and flexible working arrangements.

• 28 days holiday, increasing by one day after your first years service 

• 40% off food and drinks, on and off shift

• Temporary team accommodation (subject to availability)

• Health Shield Healthcare Plan

• Exclusive local business discounts

• Recognition awards and colleague appreciation programmes

• Wellbeing initiatives and team socials

• Ongoing learning, cross-training and career progression opportunities

Scarlet isn't simply a hotel—it's an experience.

Every day you'll work alongside talented, passionate people who care deeply about hospitality, sustainability and creating extraordinary moments. Whether you're welcoming a returning guest, sharing your favourite hidden Cornish beach or delivering impeccable service during a busy arrival, you'll help shape memories that last long after checkout.

If you're looking for more than just a job—if you want a career in luxury hospitality where you can develop, belong and make a genuine impact—we'd love to hear from you.

Apply today and become the first impression of Scarlet.

AGENCIES: We're not partnering with recruitment agencies on this vacancy. Any unsolicited CVs will be treated as direct applications and agency fees will not be payable.